Media Systems Engineer II

Take-Two Interactive Software, Inc. is a leading developer, publisher, and marketer of interactive entertainment for consumers around the globe. The Company develops and publishes products principally through Rockstar Games, 2K, Private Division, and Zynga. Our products are currently designed for console gaming systems, PC, and Mobile, including smartphones and tablets, and are delivered through physical retail, digital download, online platforms, and cloud streaming services. The Company’s common stock is publicly traded on NASDAQ under the symbol TTWO.

While our offices (physical and virtual) are casual and inviting, we are deeply committed to our core tenets of creativity, innovation and efficiency, and individual and team development opportunities. Our industry and business are continually evolving and fast-paced, providing numerous opportunities to learn and hone your skills. We work hard, but we also like to have fun, and believe that we provide a great place to come to work each day to pursue your passions.

The Challenge

Take Two Interactive is seeking a highly motivated AV/IT professional to jump into the role of AV/Communication Systems Engineer within the global Media Systems team!

As a Systems Engineer II you will have the opportunity to work with groundbreaking technology that touches every single employee within our global organization. As a part of our highly-skilled technology team you will implement, maintain, and troubleshoot a wide variety of IT, AV, and communications solutions at our office locations as well as interacting with teams from additional partner locations. This is an incredible opportunity to increase your knowledge and further develop your skills as an IT professional while making a positive impact on how we run our infrastructure services!

As a member of our media systems team, you will be responsible for designing, building, and maintaining the core Audio and Video Solutions, Production Engineering, and Zoom. We are constantly pushing the limits of technology and collaborating with our technology partners including participating in multiple beta testing programs and customer advisory councils.

What You’ll Take On

• Provide tier 2-3 support and administration for assigned systems.
• Remain vigilant and be a proactive problem solver to identify and prevent system issues and downtime
• Integrate approved technology and systems into infrastructure designs.
• Participate in industry peer groups and with vendors to establish standards and common practices where applicable across industry.
• Participate in the research and development process of new technology and services with the MS team.
• Participate and handle the design, delivery, and long term maintenance of media systems related spaces.
• Partner with support leads to convey vital implementation and provide needed training on systems.
• Patriciate and help run all aspects of project programming for media systems related devices (DSP, control, signage, video).
• Responsible for making improvements to systems, processes, and designs to stay ahead of with existing solutions and adopt R&D of new technology strategies.
• Write engineering documentation, how-to guides, root-cause analysis, and technical proposals.
• Work independently by owning, prioritising, and communicating issues and tasks with minimal mentorship.
• Complete tasks with a high attention to detail.
• Flexibility in work hours to ensure critical coverage of productions and special events.
• Serve as contact point for Tier 2 support and provide troubleshooting mentorship/direction in resolution of escalated issues.
• Able to make decisions, execute on delivering those solutions, and confers with more senior professionals during unique situations of complex issues to achieve successful resolution.
• Proactively identifies potential issues and brings potential solutions to managers.
• May provide a leadership role during events and media systems installations based on their advanced experiences.

What You Bring

• Superb communication skills are required to ensure the comprehensive and timely delivery of solutions and events in our fast-paced and diverse environment.
• Ability to work independently, prioritise tasks, and aim for an outcome with an emphasis on quality.
• 5+years of advanced knowledge in media systems, demonstrating the ability to implement, support, and maintain A/V environments and or video production engineering.
• Above average Windows, Mac, and Linux power users.
• Proven knowledge of information technology systems, network infrastructure, and operations.
• Expert knowledge is audio & video signal flows for production and enterprise environments.
• Ability to follow technical drawings/documentation and rapidly solve AV and IT systems issues.
• A calm professional working demeanour in high stress, time sensitive, and client sensitive situations.
• Ability to Communicate technical concepts in less/non-technical terms, consistently applying functional expertise and advanced knowledge as a subject matter expert.
• Aim to stay on the leading edge of technology and continue to learn.
• Live environment pro A/V planning and production experience.
• Ability to draft in CAD and understand building construction projects from an A/V perspective.
• QSC QSYS setup and programming or other equivalent DSP
• In depth understanding Dante and AES67 audio (Dante level 2 or higher certification)
• Understanding of video over IP formats - NDI, SRT, SMPTE 2110
• Experience with Crestron products especially NVX
• Experience working in command line, Terminal, and PowerShell
• Zoom admin experience
• Programming language proficiently JavaScript/JSON, Lua, and Python
• Understanding of surround sound standards such as Dolby Atmos
• VoIP phone systems
• Sound & music production technology infrastructure design

What We Offer You:

• Great Company Culture. We pride ourselves as being one of the most creative and innovative places to work, creativity, innovation, efficiency, diversity and philanthropy are among the core tenets of our organization and are integral drivers of our continued success.
• Growth: As a global entertainment company, we pride ourselves on creating environments where employees are encouraged to be themselves, inquisitive, collaborative and to grow within and around the company.
• Work Hard, Play Hard. Our employees’ bond, blow-off steam, and flex some creative muscles – through corporate boot camp classes, our onsite Gym, company parties, our Office bar, game release events, monthly socials, and team challenges.
• Benefits. Benefits include, but are not limited to Private healthcare, Private dental, A double matching pension policy where the employer will double match up to a 4% contribution from the employee, Employee stock purchase scheme with a 15% discount, Eye tests and vouchers towards glasses, Cycle to work scheme, Flu vouchers, Annual health, 4X death in service insurance, Income protection (66% salary), Workplace Savings, 26 days holiday, Enhanced Family friendly policies + other great perks and great office facilities!
• Perks. Fitness reimbursement up to £50 per month, an onsite Gym, an Office bar, employee discount programs, free games & events, stocked pantries and a dog friendly workplace.

Take-Two Interactive Software, Inc. (“T2”) is proud to be an equal opportunity employer, which means we are committed to creating and celebrating diverse thoughts, cultures, and backgrounds throughout our organization. Employment at T2 is based on substantive ability, objective qualifications, and work ethic – not an individual’s race, creed, color, religion, sex or gender, gender identity or expression, sexual orientation, national origin or ancestry, alienage or citizenship status, physical or mental disability, pregnancy, age, genetic information, veteran status, marital status, status as a victim of domestic violence or sex offenses, reproductive health decision, or any other characteristics protected by applicable law.

Please be aware that Take-Two does not conduct job interviews or make job offers over third-party messaging apps such as Telegram, WhatsApp, or others. Take-Two also does not engage in any financial exchanges during the recruitment or onboarding process, and the Company will never ask a candidate for their personal or financial information over an app or other unofficial chat channel. Any attempt to do so may be the result of a scam or phishing exercise. Take-Two’s in-house recruitment team will only contact individuals through their official Company email addresses (i.e., via a take2games.com email domain). If you need to report an issue or otherwise have questions, please contact [email protected].