Marketing Operations Specialist

At BBH we value diverse backgrounds, so if your experience looks a little different from what we've outlined and you think you can bring value to the role, we will still welcome your application!

What You Can Expect At BBH:

If you join BBH you will find a collaborative environment that enables you to step outside your role to add value wherever you can. You will have direct access to clients, information and experts across all business areas around the world. BBH will provide you with opportunities to grow your expertise, take on new challenges, and reinvent yourself—without leaving the firm. We encourage a culture of inclusion that values each employee’s unique perspective. We provide a high-quality benefits program emphasizing good health, financial security, and peace of mind. Ultimately we want you to have rewarding work with the flexibility to enjoy personal and family experiences at every career stage. Our BBH Cares program offers volunteer opportunities to give back to your community and help transform the lives of others.

Join us as a Marketing Operations Specialist

Brown Brothers Harriman is currently recruiting a Marketing Operations Specialist to join our Private Banking Marketing Team. In this role, the Marketing Operations Specialist (MOS) is responsible for supporting the Marketing team to deliver best-in-class marketing collateral and events to the Relationship Management teams (the Front Office) to support business development and client service. This position supports several information delivery platforms, including the CRM, BBH.com, Marketo and Seismic. In performing this role, the MOS will also assist with the upkeep of the data so that our collateral and messaging are competitive and up-to-date. This person should be an excellent communicator (written, verbal) and have the ability to manage multiple priorities and deadlines. The role will be supported by central resources in the areas of graphic design, marketing compliance, and internal and external distribution.

Some of your key responsibilities include:

• Help posting and monitoring of all central and standard sales collateral and tools on both on Seismic sales portal and external website

• Help to maintain the marketing and sales content on the Seismic platform and the public websites

• Support the publication and delivery of Marketing and Communication materials, templates and toolsets

• Maintain and update the master events calendar, assist with invitation/advertisement design submissions, update event invitation lists as needed and update event RSVPs as needed

• Follow up on payment status for sponsorship and speaker invoices

• Work with purchasing team to coordinate gift ideas

• Work with Relationship Managers to ensure CRM records are updated.

• Support templates for PB Publications

• Manage review and posting processes with Compliance and the central Web Publishing Team

• Back up for team members as needed including on-site support as needed for large, local events

Qualifications:

• Bachelor’s degree with a minimum of 3 years of relevant experience

• Financial industry marketing experience preferred

• Excellent written and oral communication skills

• Excellent conceptual and critical thinking skills

• Ability to analyze complex issues and make sound decisions in a timely manner, managing multiple deliverables concurrently while handling short-term interruptions

• Strong initiative; must be able to work independently and as a member of a team with strong time-management skills

• Ability to build relationships across organizational groups

• Willing to take initiative and act independently

• Experience with Microsoft Office products and CRM systems

• Experience with Marketo, Marketo Certification a plus

• Experience with Seismic and HTML, a plus

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, creed, marital status, sexual orientation, gender identity, disability status, protected veteran status, or any other protected status under federal, state or local law.

Salary Range

$75,000-$85,000

BBH’s compensation program includes base salary, discretionary bonuses, and profit-sharing. The anticipated base salary range(s) shown above are only for the indicated location(s) and may differ in other locations due to cost of living and labor considerations. Base salaries may vary based on factors such as skill, experience and qualification for the role. BBH's total rewards package recognizes your contributions with more than just a paycheck—providing you with benefits that enhance your experience at BBH from long-term savings, healthcare, and income protection to professional development opportunities and time off, our programs support your overall well-being.