Marketing Operations Specialist

At BBH, Partnership is more than a form of ownership—it’s our approach to business and relationships.  We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what’s next, this is the right place to build a fulfilling career.

Join us as a Marketing Operations Specialist

Brown Brothers Harriman is currently recruiting a Marketing Operations Specialist to join our Private Banking Marketing Team. In this role, the Marketing Operations Specialist (MOS) is responsible for supporting the Marketing team to deliver best-in-class marketing collateral and events to the Relationship Management teams (the Front Office) to support business development and client service. This position supports several information delivery platforms, including the CRM, BBH.com, Marketo and Seismic. In performing this role, the MOS will also assist with the upkeep of the data so that our collateral and messaging are competitive and up-to-date. This person should be an excellent communicator (written, verbal) and have the ability to manage multiple priorities and deadlines. The role will be supported by central resources in the areas of graphic design, marketing compliance, and internal and external distribution.

Some of your key responsibilities include:  

• Help posting and monitoring of all central and standard sales collateral and tools on both on Seismic sales portal and external website

• Help to maintain the marketing and sales content on the Seismic platform and the public websites

• Support the publication and delivery of Marketing and Communication materials, templates and toolsets

• Maintain and update the master events calendar, assist with invitation/advertisement design submissions, update event invitation lists as needed and update event RSVPs as needed

• Follow up on payment status for sponsorship and speaker invoices

• Work with purchasing team to coordinate gift ideas

• Work with Relationship Managers to ensure CRM records are updated.

• Support templates for PB Publications

• Manage review and posting processes with Compliance and the central Web Publishing Team

• Back up for team members as needed including on-site support as needed for large, local events

Qualifications:

• Bachelor’s degree with a minimum of 3 years of relevant experience

• Financial industry marketing experience preferred

• Excellent written and oral communication skills

• Excellent conceptual and critical thinking skills

• Ability to analyze complex issues and make sound decisions in a timely manner, managing multiple deliverables concurrently while handling short-term interruptions

• Strong initiative; must be able to work independently and as a member of a team with strong time-management skills

• Ability to build relationships across organizational groups

• Willing to take initiative and act independently

• Experience with Microsoft Office products and CRM systems

• Experience with Marketo, Marketo Certification a plus

• Experience with Seismic and HTML, a plus

Salary Range

$75,000-$85,000

BBH’s compensation program includes base salary, discretionary bonuses, and profit-sharing. The anticipated base salary range(s) shown above are only for the indicated location(s) and may differ in other locations due to cost of living and labor considerations. Base salaries may vary based on factors such as skill, experience and qualification for the role. BBH's total rewards package recognizes your contributions with more than just a paycheck—providing you with benefits that enhance your experience at BBH from long-term savings, healthcare, and income protection to professional development opportunities and time off, our programs support your overall well-being. 

We value diverse experiences. We value diverse experiences and transferrable skillsets. If your career hasn’t followed a traditional path, includes alternative experiences, or doesn’t meet every qualification or skill listed in the job description, please do go ahead and apply.

About BBH:

Brown Brothers Harriman (BBH) is a premier global financial services firm, known for premium service, specialist expertise, technology solutions and partnership approach to client management. Across Investor Services and Capital Partners, we work with an enviable roster of sophisticated clients who make BBH their first call when they are tackling their hardest challenges. Delivering for our clients and each other energizes us.

We believe that how we do our work is just as important as what we do. We are relentless problem solvers who know our best ideas come from collective debate and development—so we are never possessive about our ideas. Every day we come together as a diverse community of smart and caring people to deliver exceptional service and expert advice—creating success that lasts. No matter where you sit in the organization, everyone is empowered to contribute their ideas. BBHers can pick up the phone and call any colleague, and they are happy to help. Expanding your impact beyond your daily role is part of how we operate as trusted partners to one another. 

We believe stability is a competitive advantage, but being stable means having the knowledge, skill, and discipline to evolve, often—pushing the boundaries of innovation.  As a private partnership, every investment we make is in the relationships, technologies, products and development we believe are in the long-term interests of our clients and our people. Our long-tenured leaders are experts in their areas and are actively involved in the day-to day business, taking the time to provide guidance and mentoring to build the next generation of BBHers. Because we know, our success begins with yours.

Go to BBH.com to learn more about our rewards and benefits, philanthropy, approach to sustainability or how we support you to thrive personally, physically and financially.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, creed, marital status, sexual orientation, gender identity, disability status, protected veteran status, or any other protected status under federal, state or local law.