Marketing Operations Specialist

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Mountain View, CA
Internship
Artificial Intelligence • Information Technology • Machine Learning • Natural Language Processing • Software
The AI copilot that takes the friction out of work.
The Role
Who We Are 

Moveworks is the universal AI copilot for search and automation across all your business applications. We give employees one place to go to find information and get support while reducing costs for your business. The Moveworks Copilot is powered by an industry-leading Reasoning Engine that uses a combination of public and proprietary language models to understand employee queries, then build and execute multi-step plans that achieve them. It does this by linking into systems (like ITSM, HRIS, ERP, identity management, and more) with native and custom-built integrations that turn natural language into powerful automations for employees.  

The world’s most innovative brands like Databricks, Broadcom, Hearst, and Palo Alto Networks trust Moveworks to eliminate repetitive support issues, deliver instant knowledge, and empower employees to work faster across applications.

Founded in 2016, Moveworks has raised $315 million in funding, at a valuation of $2.1 billion, thanks to our award-winning product and team. In 2023, we were included in the Forbes Cloud 100 list as well as the Forbes AI 50 for the fifth consecutive year. We were also recognized by the 2023 Edison Awards for AI Optimized Productivity, and were included on Fast Company's Most Innovative Companies list for 2024! 

Moveworks has over 500 employees in six offices around the world, and is backed by some of the world's most prominent investors, including Kleiner Perkins, Lightspeed, Bain Capital Ventures, Sapphire Ventures, Iconiq, and more.

Come join one of the most innovative teams on the planet!

Location: Headquarters - Mountain View, CA

As a Marketing Operations Specialist at Moveworks, you will play a critical role in our next phase of growth by developing campaigns, optimizing technology utilization and supporting cross functional projects.

Our AI platform redefines how companies support their employees, allowing them to stay productive wherever they’re working and whenever they need help. We need your expertise to share our story with the entire business world, through an effective marketing operations engine.

This role is a unique opportunity to become an expert in the latest marketing tech — at a multibillion-dollar AI company in hyper-growth. The right candidate is a deeply curious and data-driven marketer who enjoys building world-class campaigns through cross-functional collaboration. To succeed, you’ll need experience building processes, programs, workflows and campaigns, specifically across an enterprise SaaS marketing tech stack. 

This is an individual contributor role with a major impact on our Marketing Operations Team; it reports to the Head of Marketing Operations.

What you’ll do:

  • Responsible for the launch of campaigns, including setup, execution, and reporting for our Demand Generation, Field Marketing, Customer Success, Corporate Marketing, Partner Marketing, Product Marketing and Content teams.
  • Create emails, web pages and workflows within our marketing platforms.
  • Plan, build and deploy experiments and A/B tests to optimize campaign impact
  • Enforce proper campaign processes across our marketing automation platform and CRM to drive an efficient marketing operations engine.
  • Maintain our campaign data to ensure accurate reporting for our stakeholders to maximize the effectiveness of campaigns.
  • Partner with stakeholders to identify areas of improvement for process efficiency and campaign effectiveness, while implementing best practices through education and enablement.


What you bring to the table:

  • 1+ years of experience in enterprise SaaS marketing.
  • 1+ years of experience as an administrator or power user of enterprise marketing automation tools, such as Marketo, Hubspot, Eloqua, Iterable, or Salesforce Marketing Cloud/Pardot. A Marketo Administrator credential is a plus.
  • Experience building and automating programs across web, events and other B2B channels.
  • Technical experience with HTML, CSS, Java, or SQL is a plus.
  • Experience with Adobe Experience Manager, Adobe Analytics, Snowflake, Tableau and Salesforce is a plus
  • A passion for fast-paced environments that focuses on transparency, collaboration, rapid iteration, and continual improvement.
  • A deep sense of curiosity and a desire to get your hands dirty to meet ambitious goals.

Base Compensation range: $92,826    - $120,000

*Our compensation package includes a market competitive salary, equity for all full time roles, exceptional benefits, and, for applicable roles, commissions or bonus plans. 
Ultimately, in determining pay, final offers may vary from the amount listed based on geography, the role’s scope and complexity, the candidate’s experience and expertise, and other factors.

Moveworks Is An Equal Opportunity Employer
*Moveworks is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other characteristics protected by law.

The Company
HQ: Mountain View, CA
485 Employees
Hybrid Workplace
Year Founded: 2016

What We Do

The Moveworks Copilot unifies every business system, giving employees one place to go to find information and automate tasks, increasing employee productivity by simplifying work. Powered by a genAI infrastructure that leverages the world’s most advanced LLMs and our proprietary MoveLM models, the Moveworks Copilot understands employee requests, devises intelligent plans, then executes actions to get work done across application boundaries.

The world’s most recognizable brands like Databricks, Broadcom, Hearst, and Palo Alto Networks trust Moveworks to automate repetitive support issues, to provide a universal search interface, and for common use cases across different applications. Learn more at Moveworks.com.

Why Work With Us

Company culture is difficult to distill. Sure, we could tell you about our 5-star rating on Glassdoor, or about how we were named to the Forbes AI 50 list. But the truth is that no talking point can capture what it’s like to work alongside this team every day, as we continue to push the boundaries of what’s possible with enterprise AI.

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