Marketing Operations Specialist (6-months contract)

About Us

Sophos is a global leader and innovator of advanced security solutions that defeat cyberattacks, including Managed Detection and Response (MDR) and incident response services and a broad portfolio of endpoint, network, email, and cloud security technologies. As one of the largest pure-play cybersecurity providers, Sophos defends more than 600,000 organizations and more than 100 million users worldwide from active adversaries, ransomware, phishing, malware, and more. Sophos’ services and products connect through the Sophos Central management console and are powered by Sophos X-Ops, the company’s cross-domain threat intelligence unit. Sophos X-Ops intelligence optimizes the entire Sophos Adaptive Cybersecurity Ecosystem, which includes a centralized data lake that leverages a rich set of open APIs available to customers, partners, developers, and other cybersecurity and information technology vendors. Sophos provides cybersecurity-as-a-service to organizations needing fully managed security solutions. Customers can also manage their cybersecurity directly with Sophos’ security operations platform or use a hybrid approach by supplementing their in-house teams with Sophos’ services, including threat hunting and remediation. Sophos sells through reseller partners and managed service providers (MSPs) worldwide. Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com.

Role Summary

The position of Marketing Operations Specialist provides key services to corporate and field marketing teams. Services include a range of marketing operations and marketing automation activities, with a focus on marketing campaign execution. Includes email marketing, form creation, landing page creation, event invites, surveys, nurture programs, Martech system management, and other campaign-related activities.

This role also supports core Marketing Operations functions and requires a high level of collaboration within Marketing Operations and across several other Marketing teams.

What You Will Do

• You’ll work with Field Marketing teams to develop and execute successful marketing campaigns to increase the interaction between Sophos and our target audiences
• You’ll oversee the scheduling, coordination, and execution of regional email marketing campaigns
• You’ll be building landing pages, surveys, webinars, and helping with events related to Field Marketing efforts
• You’ll evaluate the performance of marketing campaigns and work with regional marketing teams to improve
• You’ll need to be data-savvy and a whiz in Excel as you provide reporting on activities and dig into data issues in SFDC, Eloqua, Goldcast, Taxi, Qualtrics, or other systems we manage.
• You’ll drive split-testing initiatives with email marketing campaigns, providing feedback and recommendations to campaign owners
• You’ll oversee ongoing management of Marketing Automation and CRM contact databases, updating unsubscribes, eliminating duplicates, and otherwise improving contact data quality

What You Will Bring

• Native or Fluent English Speaker
• 3-5 years experience in campaign execution
• 3-5 years of experience with marketing automation (Eloqua, Marketo, or Pardot.)
• Experience working in various systems for email, landing pages, events, chat, webinars, surveys, etc.
• Excellent organizational skills
• Ability to work in a time-sensitive environment and multitask
• Project, task management abilities (I.e. JIRA, Asana)
• Proficient in using Microsoft Office products including Word, PowerPoint, Excel, and Outlook

The pay for this role is CAD $35-$45per hour.

Ready to Join Us?

At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply.

What's Great About Sophos?

· Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. Please refer to the location details in our job postings for further information.

· Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit

· Employee-led diversity and inclusion networks that build community and provide education and advocacy

· Annual charity and fundraising initiatives and volunteer days for employees to support local communities

· Global employee sustainability initiatives to reduce our environmental footprint

· Global fitness and trivia competitions to keep our bodies and minds sharp

· Global wellbeing days for employees to relax and recharge 

· Monthly wellbeing webinars and training to support employee health and wellbeing

Our Commitment To You

We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know. 

Data Protection

If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. If you have any questions about Sophos’ data protection practices, please contact [email protected].