Marketing Operations Director

Posted 9 Days Ago
Be an Early Applicant
Hiring Remotely in United States
Remote
Senior level
Cloud • Security • Software • Cybersecurity
The Role
The Marketing Operations Director is responsible for designing, implementing, and optimizing the marketing technology stack and analytics strategy to align with business goals. This role involves process optimization, technology enablement, performance analytics, vendor management, and training team members to maximize marketing tools.
Summary Generated by Built In
About Netskope

Today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started Netskope to redefine Cloud, Network and Data Security. 

Since 2012, we have built the market-leading cloud security company and an award-winning culture powered by hundreds of employees spread across offices in Santa Clara, St. Louis, Bangalore, London, Melbourne, Taipei, and Tokyo. Our core values are openness, honesty, and transparency, and we purposely developed our open desk layouts and large meeting spaces to support and promote partnerships, collaboration, and teamwork. From catered lunches and office celebrations to employee recognition events (pre and hopefully post-Covid) and social professional groups such as the Awesome Women of Netskope (AWON), we strive to keep work fun, supportive and interactive.  Visit us at Netskope Careers. Please follow us on LinkedIn and Twitter@Netskope.

This role is responsible for strategically designing, implementing, and optimizing the organization's marketing technology stack and marketing analytics strategy to drive measurable business value. This function will collaborate closely with marketing, operations, and IT teams to align technology capabilities with organizational objectives, enabling scalable processes and impactful marketing initiatives. The ideal candidate is a strategic thinker who can also execute operationally, bridging the gap between vision and hands-on delivery.

 

Responsibilities

  • Strategic Leadership: Partner with marketing, sales, and IT leadership to define and execute a best-in-class marketing technology and analytics strategy that aligns with business goals and accelerates growth. Develop and define the comprehensive roadmap for marketing platforms that aligns with the organization’s strategic goals and objectives.
  • Process Optimization: Lead efforts to improve marketing processes, workflows, and data management practices to enhance efficiency and ROI.
  • Technology Enablement: Evaluate, recommend, and oversee the implementation and integration of new marketing technologies, ensuring alignment with organizational priorities and seamless collaboration with IT teams.
  • Performance Analytics: Drive the marketing performance analytics strategy and develop and present business reviews and robust performance reports that analyze marketing campaign effectiveness, channel performance, and key metrics, offering data-driven recommendations to inform strategy.
  • Stakeholder Collaboration: Serve as the primary liaison for cross-functional marketing technology-related initiatives, facilitating knowledge sharing and ensuring alignment across teams.
  • Vendor Management: Manage relationships with MarTech vendors and partners, negotiating contracts and ensuring maximum value from investments.
  • Lead Management and Attribution: Drive the optimization of lead scoring processes, marketing attribution, and pipeline health in close partnership with Sales Operations and Business Analytics teams.
  • Data Stewardship: Collaborate with the DataOps team to ensure clean, normalized, and standardized system data to support accurate and actionable reporting.
  • Team Enablement: Develop training programs and provide ongoing support to empower marketing and sales teams to fully leverage marketing tools and systems.
  • Issue Resolution: Act as the primary point of contact for issues escalations and resolving issues with the marketing tech stack, ensuring minimal business disruptions.

 

Basic Qualifications

  • Experience: Minimum of 8 years in marketing operations, revenue operations, or a related field, with demonstrated success in a leadership or strategic role.
  • Technical Expertise: Deep knowledge of the MarTech stack, including but not limited to Salesforce, Marketo, and analytics platforms with experience scaling these systems in a B2B tech environment. 
  • Analytical Acumen: Proven ability to analyze complex datasets, derive actionable insights, and drive performance improvements across marketing and sales functions.
  • Leadership and Collaboration: Exceptional communicator and collaborator, capable of influencing and partnering with stakeholders at all organizational levels. 
  • Problem Solving: A proactive self-starter who thrives in fast-paced, high-growth environments, demonstrating adaptability and resourcefulness.

Preferred Qualifications

  • Bachelors degree in Business, Marketing or other related degree
  • Security industry experience 
  • Experience working with or for a Hyperscaler or Networking company


#LI-SC1

Netskope is committed to implementing equal employment opportunities for all employees and applicants for employment. Netskope does not discriminate in employment opportunities or practices based on religion, race, color, sex, marital or veteran statues, age, national origin, ancestry, physical or mental disability, medical condition, sexual orientation, gender identity/expression, genetic information, pregnancy (including childbirth, lactation and related medical conditions), or any other characteristic protected by the laws or regulations of any jurisdiction in which we operate.

Netskope respects your privacy and is committed to protecting the personal information you share with us, please refer to Netskope's Privacy Policy for more details.

Top Skills

Marketo
Salesforce
The Company
Bogotá
1,479 Employees
On-site Workplace
Year Founded: 2012

What We Do

Netskope, the SASE leader, safely and quickly connects users directly to the internet, any application, and their infrastructure from any device, on or off the network. With CASB, SWG, and ZTNA built natively in a single platform, the Netskope Security Cloud provides the most granular context, via patented technology, to enable conditional access and user awareness while enforcing zero trust principles across data protection and threat prevention everywhere. Unlike others who force tradeoffs between security and networking, Netskope’s global security private cloud provides full compute capabilities at the edge.
Netskope is fast everywhere, data-centric, and cloud-smart, all while enabling good digital citizenship and providing a lower total-cost-of-ownership.

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