Our Opportunity:
Chewy is looking for a consumer-centric, data-driven Marketing Manager, Healthcare to join our exciting and fast-paced team in either our Plantation, FL, Bellevue, WA, Boston, MA or Minneapolis, MN offices! We have very ambitious plans for this rapidly growing business and are looking for an expert Marketing leader and builder. The Marketing Manager will map out the consumer experience and develop detailed marketing strategies for our growing customer segments within our Pharmacy category. The ideal candidate will be a well-rounded & data-driven marketing professional who can flex between strategic and executional work. This is an outstanding opportunity to work in a start-up like fashion, but for an existing and lovable brand! Among other projects, you will work on developing new category positioning & messaging, translating product features and functionality into consumer-facing benefits, defining success metrics, and bringing our initiatives to life across marketing touchpoints.
What You'll Do:
- Be an inspiring leader with a vision to evolve a growing e-commerce business and improve the Marketing function within a business
- Lead development of marketing initiatives 'end to end' (including positioning, messaging, creative development, go-to-market plans, execution, measurement, marketing mix, and reporting) that drive goals & key performance indicators
- Collaborate with Chewy brand marketing teams and channel owners (Email, Digital, Social, Content, etc.) to drive customer acquisition and retention across paid and owned channels, continuously optimizing and seeking improvements for all channels
- Craft and implement marketing frameworks, analyze results, and implement scalable campaigns
- Work closely with category managers to build out marketing plans based on category expansion plans, product development, and annual goals
- Partner with consumer insights team to develop and implement consumer research plans to build our consumer-first strategies based on insights
- Work with internal creative teams to develop assets from concepts through execution across a broad range of tactics
What You'll Need:
- Minimum 6+ years of marketing experience, preferably in e-commerce, technology, and/or healthcare
- Demonstrated ability to manage cross-functional projects and processes with multiple partners
- Customer-first mentality and passion for delivering the best end-to-end experience
- Must have attention to detail and possess critical thinking skills
- Strong verbal and written communication skills, project management skills, and client-facing experience preferred
- Comfortable in a fast-paced, self-starter environment
- Advanced analytical tools (e.g., Excel) experience
- Ability to develop metrics, analyze data quantitatively, and find opportunities
- Bachelor's degree, MBA preferred
- Travel may be required
#LI-Hybrid
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
If you have a question regarding your application, please contact [email protected].
To access Chewy's Customer Privacy Policy, please click here. To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
What the Team is Saying
What We Do
We view pets and pet parents as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential.
We don’t just stand by our company mission—we’re obsessed with it. We seek to be the most trusted and convenient destination for pet parents and partners, everywhere. And we’re constantly finding new ways to do just that.
At Chewy, we understand pet parenthood is full of joyful highs and anxious lows. That’s why we’re here, standing alongside pet parents, providing everything their pets need for a happy, healthy life. We’re a leading online source for pet products, supplies, and prescriptions. We offer a broad selection of high-quality products and services at competitive prices with an exceptional level of customer care and a personal touch.
Since launching in 2011, we’ve combined the personalized service of your neighborhood pet store with the convenience and speed of e-commerce. We pride ourselves on being the only brand available 24/7/365 to support pet parents throughout their journey.
We have a rich history of being recognized for our deep care and personalization while going above and beyond for our customers and their pets.
We view pets and their people as more than just customers and look forward to meeting their needs and exceeding expectations through every interaction. With Chewy, no one pet-parents alone.
Our culture is for those who thrive on delivering results and becoming your best—no matter your role or location. At Chewy, our Operating Principles serve as a common language, or framework, that connects two of Chewy's most valuable elements—our people and our culture. The Operating Principles guide our character, capabilities, imagination, and methods for execution in support of our company's mission.
Why Work With Us
We're proud to be one of the fastest growing e-commerce companies of all time.
With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
