Marketing Associate (HK Market, Mandarin/Cantonese Speaking)

Our Journey

ShopBack started as a spark of inspiration one night in 2014 when Henry and Joel were brainstorming ideas in Henry’s car. That lightbulb moment — earning Cashback while shopping online — was just the beginning. Fueled by the countless possibilities, the team locked themselves in a hotel room for 24 hours to code the very first prototype. Their mission? To revolutionize shopping by helping advertisers market more cost-effectively, while making every purchase more rewarding for shoppers.

Today, ShopBack is the leading shopping, rewards, and payments platform in Asia-Pacific, empowering 45 million shoppers across 12 markets. With 20,000+ partners and over half a million transactions daily, we’re redefining the way the world shops. As we expand globally, we’re looking for adventurous, driven individuals to help us build The World’s Most Rewarding Way to Shop.

This role will be covering ShopBack Hong Kong market, and the headcount is based in Malaysia.

Your Adventure Ahead

• Coordinates the scheduling of assets onsite and ensures adequate exposure for every deal secured by the Business Development team.
• Assist in the execution of marketing campaigns.
• Manage and maintain the assets on various platforms on ShopBack including the app and web.
• Schedule and upload marketing offers onto ShopBack's internal platform daily.
• Investigate and proactively resolve any operations issues with the Business Development team.
• Optimise platform assets, analyze website performance and data regularly, and share key insights/learnings with the internal marketing team.
• Drive projects with the product and engineering team to improve workflow processes by automation.

Essentials to Succeed

• Minimum 1 year of experience in marketing.
• Proficiency in Mandarin Chinese/Cantonese and English is required to communicate with stakeholders in the market.
• Strong sense of responsibility.
• Able to investigate and solve problems.
• Proactive to take initiatives to resolve issues fast and able to work independently.
• Meticulous and able to work in a fast-paced environment.
• Positive work attitude with good communication skills.
• Responsive and fast worker.
• Candidates with basic Excel skills are preferred.
• Experience working with HK market/clients will be a big plus.

ShopBackers' DNA

Grit - We tackle all challenges head-on, working together to solve problems and achieve success.

Hunger - We value hard work, and having relentless drive.

Speed - We move fast and have a bias for action, all to deliver maximum impact.

Impact - We focus on results, always aiming for the best possible outcomes and timelines.

Growth - We embrace a growth mindset, constantly striving to learn, improve, and excel in our roles.

Exclusively for ShopBackers

Career progression paths and opportunities to take on greater challenges that help you realise your ambitions.

Be part of a winning team on a journey to global scale.

Competitive compensation based on your performance.

Candid, open, and collaborative culture where feedback is valued, for everyone to grow and improve every day.

Work-From-Anywhere benefit to enable you to thrive personally and professionally.

Flow Day Thursday (1-day a week, optional to work from home or office)

ShopBack is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable laws. Join our team and help us make a difference!