We're revolutionizing the fitness & wellness industry, and we’re looking for talented people to help us do it. Mindbody + ClassPass bring together the best of both sides of the market: Mindbody is the industry’s most trusted all-in-one technology platform; ClassPass is one of the most popular apps for fitness & self-care enthusiasts. Together we’re partnering with more than 70,000 fitness studios, gyms, salons, and spas around the world. We’re not just another tech company—we’re far and away the leader of our industry. So join the team, work with mission-led people, and enjoy amazing benefits. Let’s see what we can accomplish together!
Who we are
At Mindbody + ClassPass, we’re innovating for the future of wellness by bringing together the best of both sides of the market: Mindbody is the industry’s most trusted technology platform, empowering tens of thousands of wellness brands around the world with the software and resources they need to run and grow their businesses. ClassPass is one of the most popular apps for fitness lovers and self-care enthusiasts, partnering with over 30,000 fitness studios, gyms, salons, and spas around the world. We’re on a mission to create a wellness community for all—opening the doors to more authentic, local wellness experiences than ever before.
About the right team member
ClassPass is seeking a dynamic and highly analytical Marketing Analytics Manager to join our team. This individual will play a critical role in driving our consumer acquisition and retention strategy, enhancing our marketing efforts through data-driven insights. The ideal candidate will have strong analytical skills, experience with data manipulation tools such as Excel and SQL, and ideally familiarity with Python and Tableau.
About the role
- Own and manage B2C acquisition metrics, including monitoring, forecasting, and reporting.
- Analyze acquisition and retention KPIs across different channels (e.g. SEM, paid social) and regions.
- Conduct deep dives into drivers of performance for marketing campaigns.
- Develop and maintain reports and dashboards to track campaign performance.
- Provide actionable recommendations based on data to improve campaign effectiveness, presenting findings to senior leadership and other key stakeholders.
- Collaborate with cross-functional teams including BI, product, finance, and engineering to support strategic decisions.
- Develop and implement a media mix model to evaluate the effectiveness of different marketing channels.
Skills & experience
- Bachelor's degree in a STEM or Business discipline; master’s degree preferred.
- 4+ years of experience in marketing analytics, performance marketing or a related quantitative field.
- Proficiency in Excel and SQL for data analysis and reporting.
- Experience with Python and Tableau for advanced analytics and visualization is desirable.
- Understanding of digital marketing channels metrics (acquisitions, CPA, LTV).
- Excellent analytical and problem-solving skills with a keen attention to detail.
- Strong communication skills and business acumen, with the ability to translate complex data into actionable insights.
- Experience with statistical analysis and modelling techniques.
- Ability to manage multiple projects and meet deadlines in a fast-paced environment.
Sound like the role for you? We’d love to hear from you! Even if you’re not 100% sure about potential fit, we still encourage you to apply. We’re looking for the right person, not the perfect series of checkboxes.
Mindbody is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.
By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at Mindbody, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice (as applicable).
Top Skills
What We Do
Mindbody believes all people, everywhere deserve to realize their most well self. Everything we do—every product, every support call, every line of code—is focused on bringing those moments of connection and renewal to life. We connect Mindbody wellness professionals around the world, with millions of people seeking transformative experiences.
The meaning of ‘wellness’ has evolved significantly over the last century. Wellness is now a holistic concept, encompassing all aspects of a person’s wellbeing. In championing inclusion, diversity and access throughout everything we do, we’re able to produce innovative and intuitive solutions for wellness seekers and providers, regardless of where they are on their wellness journey.
Mindbody is based in San Luis Obispo, CA, with satellite offices in India, Australia, and the United Kingdom. Team members also work remotely across the globe. For more information, visit our company site at company.mindbodyonline.com or our career site at company.mindbodyonline.com/careers.
Mission: We help people lead healthier, happier lives by connecting the world to wellness.
