Market Specialist, Toronto

Company Description

Who We Are:

MAKE UP FOR EVER is a collective of makeup artists co-creating high-performance products and services. Through our artistry we inspire and empower people to unleash their personal edge. Since its inception in 1984, MAKE UP FOR EVER has been collaborating with professional makeup artists to stay at the cutting-edge of technological and artistic advances, while offering everyone access to all products and benefits. At MAKE UP FOR EVER, we are a team, we are your team, and everyone is welcome.

Job Description

MAKE UP FOR EVER, a subsidiary of LVMH, is looking for a Market Specialist, Toronto. Based in the Toronto region and reporting to the Regional Manager, Sales - East, this person is responsible for driving sales through education and support of the Sephora Stores in their territory, as well as fostering Beauty Advisor love of MAKE UP FOR EVER and positive brand perception.

What You'll Do:

SALES

• Achieve sales objective through consumer selling and driving conversion
• Develop and execute sales strategy for specific regions
• Drive conversion through coaching, negotiating, in store sales and resources to support promotional activities
• Demonstrate solid understanding of sales, product knowledge, events, operations and Sephora environment
• Create and oversee event execution, using territory field sales insight to influence schedule optimization
• Provide weekly sales performance /productivity, event activity and field need feedback to Regional Manager
• Build and maintain strong working relationships within Sephora and build Beauty Advisor love
• Gondola Management: Observe, investigate, facilitate and follow-through on all aspects of Gondola, including Inventory and Visual Merchandising.
• Obtain, understand, and act on Assortment Cycle Count (ACCR) Reports
• Partner with Store Teams to ensure gondola is always fully stocked
• Partner with Sephora to develop and execute innovative in-store events
• Communicate sales goals and client engagement strategy
• Maximize selling staff’s productivity thru clear goal setting, schedule optimization and overall goal management
• Proactively identify inventory/stock issues that may impact business
• Follow individual scheduling guidelines when set by Sephora and ensure internal alignment
• Maintain individual in store bookings via Sephora’s Happening Now system

EDUCATION AND ARTISTRY

• Be an outstanding role model for education and artistry skill and lead by example
• Execute training objectives set by Education and Sales Leadership
• Ensure Sephora cast is well-versed in brand messaging, differentiation and assortment
• Provide feedback to ensure effective delivery of sales techniques to maintain and acquire new customers
• Deliver brand trainings to dedicated and department-wide Sephora teams on selling, product knowledge, service experiences, and artistry based on curriculum set by Education and Sales leadership

ADMINISTRATIVE

• One office day per month to manage reporting of sales, training trackers and other reports as needed
• Strategically build quarterly calendars with SEE in Outlook
• Timely completion of monthly expense reports (if applicable)
• Clear and effective email communication in a timely manner 
• Charismatic individual with strong negotiation and communication talents
• Availability to work Tuesday-Saturday and key business hours as needed
• Must be capable to travel, drive and maintain a valid driver's license, with proof of insurance
• Must be physically able to carry boxes of a reasonable weight and work in a fragrance filled, cosmetic environment

Qualifications

Who You Are:

• Must have two or more years’ experience in field sales, leadership, retail management, preferably within the cosmetics industry. Sephora experience preferred
• Solid understanding of sales, product knowledge, events and operations in the cosmetic industry.
• Must have exceptional communication skills, both written and verbal, as well as exceptional interpersonal skills
• Must be able to exhibit basic beauty make up skills
• Deep understanding of the retail market and current beauty trends
• Ability to coach and develop staff in order to achieve goals
• Enthusiastic mentor and strategic thinker
• Charismatic individual with strong negotiation and communication talents
• Must be able to travel, drive and maintain a valid driver's license, with proof of insurance
• Must be physically able to carry boxes of a reasonable weight and work in a fragrance filled, cosmetic environment
• Must exhibit a high level of professional personal appearance and hygiene

Additional Information

What We Offer:

• Hybrid work environment 
• Medical, Dental, Vision Insurance Plans 
• 401 (k) match 
• Employee Assistance Program 
• Employee discount + make-up allowance 
• Tuition reimbursement 
• Pet Insurance 
• Commuter Benefits 
• Work from Home equipment stipend
• Competitive annual bonus potential 
• Growth & development within the LVMH group 

MAKE UP FOR EVER, LLC uses the published salary range as a guideline to provide our employees with market competitive pay while allowing for flexibility to recognize and reward various levels of experience, performance, and tenure. The bottom third of the salary range is the targeted pay level for employees developing in their role. The middle third of the salary range is the targeted pay level for employees with significant tenure in their role and are strong performers. The upper third of the salary range is the targeted pay level for employees with significant tenure in their role and are consistently high performers. While the published salary is a good faith reflection of the targeted salary level for the position, MAKE UP FOR EVER, LLC reserves the right to pay outside of the published salary range.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.