We're a team of innovators, strategists, and problem-solvers dedicated to helping our clients connect human answers to business questions. With a culture that values collaboration, creativity, and personal growth, we're looking for Market Research Interviewers ready to join us in making a real impact. We are SAGO. Passionate and inspired thinkers, who celebrate our wins. Vibrant Leaders who empower our colleagues and innovate the Market Research industry. Curious learners, constantly finding new ways to transform. Bold thinkers and doers who don’t do status-quo. Authentic team members who show up to work every day being ourselves, never afraid of new ideas or opinions, because we believe they matter.
As a global leader in market research and data solutions, Sago is committed to connecting human answers to business questions. The world is transforming, and Sago is continuously reaching new heights, redefining our solutions beyond our clients’ wildest expectations, and making it smarter, faster, and easier to gain insights that matter. We have done it for over 55 years with the brightest minds, and we are looking for more trailblazers who will help us pave new paths that connect our clients with audiences worldwide.
The Research Studies Recruiter is responsible for collecting market research data by conducting structured telephone surveys with panel participants.
KEY JOB RESPONSIBILITIES:
· Make outbound calls to conduct structured surveys
· Record participant responses into our platform
· Understanding various types of methodologies SAGO handles
· Reviewing and having a general understanding of the overall screener and research objective.
· Properly pronounce and have at least some awareness of the products, medications, conditions or topics being discussed in the screener.
· Monitoring study quotas
· Interact, correspond, and maintain effective communication with team members
· Follow up on initial contacts; detail oriented
· Ability to manage time/flexibility/organized
· Other duties as assigned
- This is an On-Site position.
- Excellent verbal and written communication English skills
- Schedule: Monday - Saturday.
- 0-6 months of customer service, administration or call center experience preferred
- Ability to work independently as well as with a team
- Strong telephone skills
- Strong basic computer and typing skills
- Dependable and responsible
- Work with minimal supervision
- Exhibit a sense of urgency
- Ability to multi-task
What We Do
Today’s markets demand new research methods. Sago, formerly Schlesinger Group, is the global research and data partner that connects business questions to human answers. Backed by our history, global reach, and innovative spirit, our adaptive solutions enable organizations to move beyond buyer data spreadsheets and make confident decisions.
When businesses have questions, we find answers. We help you understand your customers as people — their wants, needs and pain points. And we’re a committed partner that works with you to define your needs. Our comprehensive suite of qualitative and quantitative capabilities equips our team to create custom-made solutions that provide extensive audience access and deliver the data you need to better serve consumers.
After 55+ years in market research, our experience and stability support reliable offerings that grow your customer knowledge base, and our commitment to continuous improvement drives us to pioneer new paths in a rapidly evolving industry. Our range of solutions and expertise is constantly expanding, but our focus remains the same: people.
Ready for answers? Just say go. #Sago.
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