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Position:Market General Manager
Position Summary:Acts as the Executive lead for large health system accounts or multiple accounts in a market. Owns the client and associated market strategy, is responsible for the P&L of the account, account growth, and ultimate success in the market as measured by client referenceability and value creation. Responsible for effectively instituting the strategy internally at Lumeris. Accountable for the account profit, including management of the account relative to the underwriting model, surplus value capture and operating profit, and incremental sales.
Job Description:
Primary Responsibilities
- Responsible for driving a highly aligned long-term relationship with the Health System Account and executive teams within assigned Market.
- Leads the local market team to drive initiatives with providers, payers, and any Lumeris central teams that support the market.
- Full responsibility of P&L and operating performance for all accounts in the market.
- Accountable for profitable revenue growth which includes delivering on current contracts and budgeted revenues, identifying new value creating opportunities, upselling within the account, and meeting growth targets.
- Oversees overall account governance, including strategic executive oversight committees, service delivery governance, and day to day project issues requiring escalation to meet market contractual obligations and maintain client account satisfaction.
- Drives high quality results by focusing on anticipating and supporting account needs.
- Leverages and embraces technology to drive process improvement, operational efficiency, and improved clinical results.
- Leverages client relationships/knowledge to contribute to the strategic development of Lumeris' product and solutions.
Qualifications
- 15+ years of healthcare executive leadership experience with proven success
- Bachelor's degree in business management or healthcare management
- Ample previous success in enterprise, solution based-selling within large complex health entities
- Solid knowledge base of current healthcare payment and delivery structures encompassing Managed Care and Medicare
- Powerful communication and presentation skills, both written and verbal, including the ability to influence and impact results at levels internally and externally
- Exemplary business acumen, executive presence, and a demonstrated ability to create and enhance strategic relationships
- Ability to create and impact a complex agenda of progressive healthcare service and technology programs culminating in client adoption
- Distinguished ability to create results and deliver on short time frames in a high-performing and high-growth environment
- Skilled at recognizing the accomplishments of the team and supporting personal development and growth
- Willingness to be at the client site a minimum of 50-75% of time
- Will be supporting a Mid America Market.
Working Conditions
- While performing the duties of this job, the employee works in normal office working conditions.
Disclaimer
- The job description describes the general nature and level of work being performed by people assigned to this job and is not intended to be an exhaustive list of all responsibilities, duties and skills required. The physical activities, demands and working conditions represent those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job duties and responsibilities.
Lumeris is an EEO/AA employer M/F/V/D.
The hiring range for this position is:
$203,000.00-$295,250.00
Factors that may be used to determine your actual pay rate include your specific skills, experience, qualifications, location, and comparison to other employees already in this role. This role may also be eligible for incentive compensation. At Lumeris, we are committed to providing a total rewards package that supports your overall well-being. Our benefits include medical, vision, dental, well-being programs, 401(k) with company matching, life insurance, paid time off including paid leave, and so much more. Learn more by visiting our Careers Page.
Member Facing Position: No- Not Member or Patient Facing Position
Location:United States
Time Type:Full time
Lumeris and its partners are committed to protecting our high-risk members & prospects when conducting business in-person. All personnel who interact with at-risk members or prospects are required to have completed, at a minimum, the initial series of an approved COVID-19 vaccine. If this role has been identified as member-facing, proof of vaccination will be required as a condition of employment.
What We Do
Lumeris is a value-based care managed services operator for health systems and providers seeking extraordinary clinical and financial outcomes. Lumeris aligns providers and payers across populations with technologies, processes, behaviors and information to achieve high-quality, cost-effective care with satisfied consumers — and engaged physicians. Lumeris with Essence Healthcare, its inaugural client with more than 60,000 Medicare members in Missouri and Illinois, has averaged a CMS rating of 4.5 Stars for the last ten years and produced the highest consumer and physician satisfaction scores in the industry along with significantly better clinical outcomes and lower costs.
