Market Development Representative

The Red Hat Marketing Development team is looking for a Marketing Development Representative to join us in APAC countries coverage. In this role, you will be responsible for uncovering new business opportunities within an assigned territory, through outbound calling and emailing, and follow up on marketing-generated leads, as well as prospecting into new accounts. You'll identify and pass opportunities with new and existing customers to the Sales team after thoroughly qualifying them against the required criteria. As a Marketing Development Representative, you will also work with internal and external partners to increase business and create solutions that serve the best interests of both our customers and Red Hat. You'll be responsible for understanding all of the solutions within our portfolio and expected to articulate the value proposition frequently to potential new customers.

What you will do

• Engage in lead qualification through calls, emails, and social media

• Answer sales queries through phone and email; process leads according to Red Hat's service-level agreements (SLAs)

• Work with solutions sales specialists in assigned territories to increase focused pipeline generation through outbound calling programs on targeted accounts

• Prioritize and manage all marketing generated leads that enter the funnel within your assigned territory

• Identify new sales opportunities through outbound calling and emailing and contribute to the sales pipeline

• Contribute to team targets, achieving a high level of customer satisfaction and lead qualification

• Demonstrate a professional, customer-centric approach during all customer interactions

• Efficiently manage incoming and outgoing calls and emailing while effectively managing follow-up tasks

What you will bring

• Bachelor's degree

• Excellent organizational and time management skills

• 3-4 years of cold calling, business development, or marketing experience

• Experience with software applications, web-based software services, marketplace services, or IT-related services

• Highly motivated and engaged approach to generating new business

• Ability to follow processes and daily tasks consistently while maintaining high attention to detail

• Experience speaking to senior executives

• Ability to clearly and effectively present information, demonstrate procedures, and respond to questions

• Experience using Salesforce.com

• Flexible in adapting to market dynamics shifts and prepare to pivot with business demands swiftly

#LI-SH4

About Red Hat
Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates have the flexibility to choose the work environment that suits their needs from in-office to fully remote to office-flex. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Opportunities are open. Join us.

Diversity, Equity & Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from diverse backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions of diversity that compose our global village.

Equal Opportunity Policy (EEO)
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