Market Associate - Eataly Soho

Posted Yesterday
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New York, NY
Junior
Food • Hospitality
The Role
The Market Associate at Eataly is responsible for assisting retail counters with daily operations, maintaining inventory, interacting with guests, processing transactions, and ensuring product quality. They must provide product knowledge to customers and handle any discrepancies or guest complaints.
Summary Generated by Built In

Company Description

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:

  • EAT authentic Italian food at our restaurants, cafés and to-go counters
  • SHOP a selection of high-quality Italian, local and homemade products
  • LEARN through our classes and our team’s product knowledge

Job Description

A Market Associate has expertise on products and processes at a minimum of two retail stations at an Eataly. A Market Associate shares knowledge about products and ingredients with guests and recommends products and portion sizes. Reports to the Fulfillment Operations Manager and Market Lead.

· Assists the retail counters with daily operations and provides a steady presence on the floor, consistently interacting with guests, employees and vendors to ensure counters are running smoothly

· Stocks retail counters and display refrigerators neatly, accurately and in a timely manner

· Assists in stocking or transporting items to the proper location within the store

· Rotates products according to First In First Out (FIFO) standards

· Scheduled shifts may include handling guest payment and ensuring accurate accounting of all transactions, collections and disbursements. Verifies employee discounts, returns, exchanges and voids.

· Communicates any price or tag discrepancies to the Manager or Shift lead.

· Communicates any guest complaints or suggestions to the Manager or Shift Lead

· Weighs, labels, displays, sells and packages products per department standards and guest specifications

· Performs light cleaning duties such as sweeping, dusting and packaging disposal as needed

· Performs other duties as required or assigned

Compensation: The base rate for this position is $17-21 per hour.

Qualifications

· 2+ years of experience in food service

· Strong knowledge of hospitality industry steps of service

· Great communication and problem-solving skills

· Knowledge of Italian products preferred

Job Requirements

· Availability to work onsite with a flexible schedule sometimes including evenings, weekends and holidays

· Ability to lift up to 50 pounds

· Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting

Additional Information

Benefits and Perks

  • Medical, Dental, Vision Insurance
  • Paid Time Off
  • Paid Parental Leave
  • 401K with match or RRSP
  • Bonus program
  • Free family meal daily
  • Discounts at Eataly
  • Classes on products and Italian cuisine
  • Referral bonus program
  • and more!
The Company
2,871 Employees
On-site Workplace
Year Founded: 2007

What We Do

Eataly is the world’s largest artisanal Italian food and beverage marketplace. Founded in 2007 in Turin, Eataly shares “made in Italy” on a global scale through high-quality, authentic products and the stories of their local producers.

Eataly’s goal is to make our guests incisive and informed about how to select high-quality and healthy foods. Our marketplace, interspersed with restaurants and counters, is a learning center. At Eataly, you can enjoy a meal in a restaurant, purchase the ingredients, and learn more through classes, tastings and encounters with producers. We believe that quality can be accessible to everyone, and we are dedicated to offering high-quality products at sustainable prices for both consumers and producers.

The values and philosophy of Eataly are focused on sustainability, sharing and responsiblity. Over the years, we have expanded across the globe. Today, you can find us in 16 Italian cities and in countries including: Japan, the United States, Brazil, Germany, Turkey and many others.
Eat Better, Live Better!

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