Marine Claims Specialist II

Title:

Marine Claims Specialist II

Company:

Everest Insurance (Ireland) Italy Branch

Job Category:

Claims

Job Description:

It’s an exciting time for Everest! As we continue our journey, we see significant opportunity ahead of us to expand our reach, build diversity, and enhance our capabilities in critical markets.

Everest is a leading global reinsurance and insurance provider, operating for nearly 50 years through subsidiaries in the Bermuda, Canada, Europe, Singapore, US, and other territories. Our strengths include extensive product and distribution capabilities, a strong balance sheet, and an innovative culture. Throughout our history, Everest has maintained its discipline and focuses on creating long-term value through underwriting excellence and strong risk and capital management.

Overall Role Purpose:

To provide effective claims handling in accordance with the Claims Department’s guidelines and procedures.  The claims specialist will investigate and evaluate marine claims.

This will involve participation in all aspects of a claim file, including: data gathering, investigation, and development of claim summaries and timelines.

A key part of the role is also preparing documentation and maintaining appropriate databases and system, in addition to preparing claims reports and communicating updated claims information to entitled entities wherever applicable.

Duties and Responsibilities

Assists with and/or directly handles all aspects of a claim file from beginning to conclusion, including the investigation, determination of liability, confirmation of coverage, assessment of damages, and drafting of claim evaluation for recommended action. Investigates claims, obtains appropriate data, and assembles appropriate information and facts regarding claims, including evaluation of external providers reports, securing internal reviews, and developing case summaries and timelines. Utilizes claims management information systems to maintain, organize, and retain relevant claims data and files. Reviews all claims for status of investigation, coverage analysis, documentation of damages, adequacy of reserves, evaluation of expert witnesses, documentation of recent developments and current plan for claim resolution. Manages relationships and provides support for internal and external customers, serving as a primary source of contact and support for individuals named and/or involved in claims and lawsuits. Maintains cooperative working relationships with other departments and entities to facilitate quick responses to internal and external customers. Participates in problem solving and problem resolution, in accordance with Company policy, guidelines and statutes, and regulatory agency requirements. Identifies trends and opportunities in claims and participates in reporting and communication, as directed. May assist with efforts to educate clients and brokers regarding risk issues identified through claims data in order to mitigate future risks. Performs miscellaneous job-related duties as assigned.

Candidate Profile:

• Strong relevant Marine claims expertise is essential, preferably on International Insurance Companies.

• Fluent level of Italian and English, both written and spoken; additional languages are a plus.

• Bachelor's degree or equivalent preferred

• Knowledge of Transport Laws, European and International

• An inquisitive and entrepreneurial mindset with a desire to share new ideas.

• Strong investigative and problem resolution skills.

• Strong interpersonal skills and the ability to work effectively with a wide range of constituencies in a diverse community.

• Negotiation & Settlement: Engage in negotiations with insurers, reinsurers, and third parties to reach fair settlements.

• Compliance & Reporting: Ensure claims are handled in compliance with internal policies, regulatory requirements, and industry best practices.

• Client & Stakeholder Communication: maintain effective communication with brokers, clients, and external experts to provide updates and strategic guidance.

• Litigation Support: Work closely with legal teams to manage disputed claims and provide technical expertise in case of litigation.

• Process Improvement: Contribute to refining claims handling procedures and best practices to enhance efficiency and service quality.

• Ability to develop and maintain recordkeeping systems and procedures.

• Knowledge of the judicial system and procedures.

• Ability to work independently and as a member of a team.

• Proficiency in the use of computers and Microsoft Office software.

Why Joining Us?

• Be part of a dynamic and professional team in the marine insurance sector.

• Opportunity to build a marine claim culture locally and to handle high-profile cases and expand expertise in the industry.

• Competitive salary and benefits package.

Our Culture 

At Everest, our purpose is to provide the world with protection. We help clients and businesses thrive, fuel global economies, and create sustainable value for our colleagues, shareholders and the communities that we serve. We also pride ourselves on having a unique and inclusive culture which is driven by a unified set of values and behaviors. Click here to learn more about our culture. 

• Our Values are the guiding principles that inform our decisions, actions and behaviors. They are an expression of our culture and an integral part of how we work: Talent. Thoughtful assumption of risk. Execution. Efficiency. Humility. Leadership. Collaboration. Diversity, Equity and Inclusion.  

• Our Colleague Behaviors define how we operate and interact with each other no matter our location, level or function: Respect everyone. Pursue better. Lead by example. Own our outcomes. Win together.  

All colleagues are held accountable to upholding and supporting our values and behaviors across the company. This includes day to day interactions with fellow colleagues, and the global communities we serve.  

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Type:

Regular

Time Type:

Full time

Primary Location:

Milan, Italy

Additional Locations: