Are you ready to make an impact?
West Monroe has an immediate opportunity for a Healthcare Managing Director which can be located in Chicago, Dallas, or New York. This role will focus on continuing to build the firm’s healthcare presence on the west coast and delivering business and technology consulting solutions with a focus on provider organizations. This role entails significant responsibility in developing new business, managing client relationships at executive levels, and providing hands-on guidance and direction as well as oversight to project teams. Most importantly, candidates should be passionate about what they do and enjoy a fun, entrepreneurial environment. This Managing Director position will also play a leadership role on our national healthcare leadership team.
What will you be doing?
As a member of the practice leadership team, you will have responsibility for driving client delivery, relationship development at existing accounts (particularly growing existing accounts), developing thought leadership, and mentoring/growing the next generation of leaders. As a Managing Directors within West Monroe, you are responsible for:
Business Development
- Cultivate new and existing client business development opportunities for the Healthcare Practice with a focus on providers/systems
- Significant generation of prospecting/networking activities (events, meetings, phone calls, emails) in the pursuit of new client acquisition and brand awareness
- Originate business development opportunities and manage the sales cycle with prospective clients
- Actively leverage a previously built professional network and affiliate network to drive and generate sales.
- Develop key accounts with recurring revenue
- Actively participate in relevant local business and industry organizations
- Exhibit an excellent understanding of client issues and how to apply the appropriate West Monroe resources to convert identified issues into consulting opportunities and proposals
- Lead the development of proposals, work plans, pricing estimates, and risk assessments for potential projects
- Effectively partner with the Business Development and Marketing teams to lead and drive marketing campaigns
Practice Development
- Collaborate with office and vertical leadership to build the local healthcare practice in alignment with office and national healthcare practice goals (headcount, financials, clients)
- Create effective go-to-market strategies while driving the development/enhancement of West Monroe's Healthcare Practice methodologies, best practices, and approaches to client delivery
- Lead, mentor, and grow consultants and actively participate in the performance management process
- Participate actively in the recruiting process for additional practice managers and consultants
- Display an entrepreneurial desire and selflessness to give your time, energy, and passion to growing the firms culture and our people both inside and outside of office hours
- Manage practice financials in accordance with local office and national healthcare practice budgets
Client Delivery
- Serve as engagement leadership and quality assurance across a client portfolio
- Provide value via consulting engagements and sharing of meaningful thought leadership
- Participate and lead engagements by communicating and reporting project status to C-level executives and IT management, including budget, risks, issues, etc.
- Mentor and manage teams of younger consultants to ensure quality of delivery and to keep projects on time and budget
- Respond to client requests for immediate issues while also being able to take on the accountability of driving projects to completion; serve as the point of escalation
- Analyze each client's specific request and determine the underlying issue and recommend appropriate solutions
Qualifications:
- Bachelor’s degree required or equivalent experience
- 12+ years of professional services consulting experience preferred
- Strong understanding of Provider clinical operations
- Proven track record leading care delivery optimization at a large regional or national Provider
- Experience improving clinician experience through innovative tools and process optimization
- Leading definition and implementation of data strategies to enable using data from disparate data sources to drive improvements in operational and clinical workflows and outcomes
- Experience deploying AI/Automation to drive decision support at the point of care and/or to automate workflows
- Strong business development and an active professional network of relevant executive-level contacts in the local market
- Strong program and project management methodology background, including strategic planning and analysis, schedule, scope, issue and risk management experience, change management
- Excellent organizational, verbal and written communication skills
- Strong communication skills to be able to work with clients and comfortably present to C-level executives
- Ability to travel up to 50%
- Ability to be in-person three days a week is required
Managing Directors at West Monroe are expected to be in-person three days a week. This can include being present at client sites, in the market, or in-office for internal collaboration. There is flexibility and an understanding that schedules ebb and flow, but a core belief is that when we are together with our people and our clients, we build stronger relationships and are better equipped to sell and deliver value.
Based on pay transparency guidelines, a reasonable expectation for the salary range for this role is listed below. Information on our competitive total rewards package, including our bonus structure and benefits is here. Individual salaries are determined by evaluating a variety of factors including geography, experience, skills, education, and internal equity. Employees in proximity of our Seattle, Washington DC, Los Angeles, New York, and San Francisco offices will have a geographic premium applied to this salary scale.
Employees (and their families) are covered by medical, dental, vision, and basic life insurance. Employees are able to enroll in our company’s 401k plan, purchase shares from our employee stock ownership program and be eligible to receive annual bonuses. Employees will also receive unlimited flexible time off and ten paid holidays throughout the calendar year. Ten weeks of paid parental leave will also be available for use after successful completion of one year of employment.
National
$290,000—$330,000 USD
Based on pay transparency guidelines, the salary range for this role is listed below. Information on our competitive total rewards package, including our bonus structure and benefits is here. Individual salaries are determined by evaluating a variety of factors including geography, experience, skills, education, and internal equity.
Employees (and their families) are covered by medical, dental, vision, and basic life insurance. Employees are able to enroll in our company’s 401k plan, purchase shares from our employee stock ownership program and be eligible to receive annual bonuses. Employees will also receive unlimited flexible time off and ten paid holidays throughout the calendar year. Ten weeks of paid parental leave will also be available for use after successful completion of one year of employment.
Chicago
$315,000—$355,000 USD
At West Monroe, we work with you.
We’re a global business and technology consulting firm passionate about creating measurable value for our clients, delivering real-world solutions.
The combination of business and technology is not new, but how we bring them together is unique. We’re fluent in both. We know that technology alone is not the answer, but how we apply it is. We rely on data to constantly adapt and solve new challenges. Actions that work today with outcomes that generate value for years to come.
At West Monroe, we zero in on the heart of the opportunity, getting to results faster and preparing people for what’s next.
You’ll feel the difference in how we work. We show up personally. We’re right there in the room with you, co-creating through the challenges. With West Monroe, collaboration isn’t a lofty promise, but a daily action. We work together with you to turn vision into clear action with lasting impact.
West Monroe is an Equal Employment Opportunity Employer
We believe in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by federal, state or local law. To learn more about diversity, equity and inclusion at West Monroe, visit www.westmonroe.com/inclusion.
If you are based in California, we encourage you to read West Monroe’s Notice at Collection for California residents, provided pursuant to the California Consumer Privacy Act (CCPA) and linked here.
What the Team is Saying
What We Do
West Monroe is a global business and technology consulting firm passionate about creating value for our clients. We co-create solutions that accelerate results now and prepare industries to tackle what’s next. We’re excited by the possibilities that technology creates. We work with our clients to deliver on the possible, building on their goals, generating fresh insights and creating inspiring outcomes.
We excel at the intersection of industry, strategy, people and technology—always driving rapid impact. Our all-in approach comes from our unique employee ownership structure. Our clients’ success is our success. From the beginning, our growth has come from putting people at the center. Fortune and USA Today consistently celebrate West Monroe as a top workplace, and we’re recognized as a leading consultancy by Forbes and Forrester.
Why Work With Us
It’s our mission to help build the next generation of leaders, and we’re committed to partnering with employees to build an experience that’s challenging, fulfilling, and filled with constant opportunities to grow, and to make a real difference.
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West Monroe Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our hybrid Working Model is centered on personal accountability, flexibility, and responsibility. We prioritize being together in person for the moments that matter most.
