Manager/Sr Manager IT

About Us:

Culture’s mission is to simplify and accelerate bioprocess development to enable our customers to bring their biopharmaceutical products to market faster.

With a focus on upstream cell culture process development, Culture has developed a unique platform that merges products, services and data management that can be applied to mammalian, microbial and viral vector production processes. This platform enables high-throughput process development projects to be rapidly and seamlessly executed directly by our customers in their own facilities, in our service laboratories, or both, all driven by our cloud-connected web application, accessible from anywhere, for designing, managing and analyzing experiments.

At Culture, we combine our passions for biomanufacturing, engineering, and operations to build new solutions that make bioprocess development faster. We value curiosity, communication, collaboration, a customer focused mindset and a drive for results.

The Opportunity: 

Culture Biosciences is seeking an IT Manager to lead our IT Security and Infrastructure efforts. This role will focus on managing and enhancing our IT infrastructure while ensuring our systems remain secure, efficient, and aligned with the needs of a growing biotech company. You will lead initiatives around IT security, network administration, and cloud services, working closely with cross-functional teams to support Culture Biosciences’ expanding operations. The ideal candidate will be proactive, strategic, and capable of driving improvements to optimize IT performance and safeguard critical company assets.

What you'll do:

• Lead and manage the design, implementation, and maintenance of IT infrastructure, including servers, networking, databases, and cloud environments, ensuring systems are reliable, scalable, and secure.
• Develop and enforce IT security strategies and policies to protect company data, prevent breaches, and ensure compliance with applicable regulations.
• Oversee disaster recovery planning and business continuity processes, ensuring data protection.
• Collaborate with department heads and teams to align IT services and infrastructure with business needs, ensuring seamless integration and support across the organization.
• Drive the implementation of new technologies, assessing their impact on infrastructure and security, and making recommendations for improvements.
• Manage vendor relationships and oversee IT contracts to ensure service levels are met and solutions are cost-effective and secure.
• Provide guidance and training to staff on IT best practices and security protocols to ensure a high level of internal compliance and awareness.
• Monitor system performance and security metrics, conducting regular assessments and audits to identify potential vulnerabilities or areas for improvement.
• Maintain IT documentation, ensuring procedures and policies are up-to-date, clear, and compliant with internal and regulatory standards.
• Continuously evaluate and implement tools and solutions that streamline IT processes and improve overall system efficiency and user experience.
• Support Culture’s Commercial team for engagements as our internal IT SME to streamline customer experience and ensure successful installations and experiments.
• Manage employees IT related on-boarding and off-boarding, both on-site and remote. 

About you:

• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• 7+ years of relevant IT experience, with at least 3 years in a leadership or managerial role.
• Strong experience in managing IT security programs, including firewalls, encryption, intrusion detection, and vulnerability management.
• Proven expertise in IT infrastructure management, including cloud services (AWS, Azure, GCP), servers, databases, and networking.
• Familiarity with regulatory standards and best practices (e.g., SOC2, GDPR, ISO 27001) and experience ensuring compliance in a fast-paced environment.
• Excellent problem-solving and troubleshooting skills with the ability to quickly address complex IT issues.
• Strong communication skills, with the ability to effectively communicate technical concepts to non-technical stakeholders.
• Proven leadership skills, with experience leading IT teams and projects and fostering a collaborative, results-driven environment.
• Ability to stay organized and manage multiple projects simultaneously, with a keen eye for detail and a focus on delivering high-quality results.
• Experience with IT management tools and systems, such as ticketing systems, monitoring tools, and cloud management platforms.
• A proactive, strategic mindset with a passion for driving improvements and innovations within IT systems.

Location & Schedule:

• This is a hybrid role. We’re looking for someone based in the San Francisco Bay Area who is able to work in person at our office in South San Francisco at least 2-4 days per week. 

Base Salary Range:

Culture Biosciences's compensation package includes market competitive salary, equity for all full time roles, and great benefits. Our expected salary range for this role is $175,000  to $210,000. Final offer may vary within the range provided based on experience, expertise, and other factors.

Benefits:

• Competitive salary and equity compensation
• Medical, Dental, Vision, and Life insurance
• Medical and Dependent Care FSA (prorated based on start-date)
• 401(k) plan with company match
• Responsible Time Off (non-accrual based) policy, 11 paid company holidays and a week-long winter break
• 12 weeks of parental leave at full salary

Culture Biosciences provides equal employment opportunities to all employees and applicants. We seek to build a company that promotes inclusion and expands the diversity of our industry as a whole. We encourage people with identities underrepresented in biotech and technology to apply.