Financial Support Office - Manager

CompanyFederal Reserve Bank of Boston

As an employee of the Boston Fed, you will work to promote sound growth and financial stability in New England and the nation. You will contribute to communities, the region, and the nation by conducting economic research, participating in monetary policy-making, supervising certain financial institutions, providing financial services and payments, playing a leadership role in the payments industry, and supporting economic well-being in communities through a variety of efforts. The Boston Fed is one of 12 Reserve Banks and we serve all or parts of Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, and Vermont. Our mission is accomplished through our Bank's values: diversity, equity and inclusion, innovation, integrity, and leadership.

This job is eligible for a hybrid schedule with some on-site work expected.

The Financial Support Office (“FSO”), headquartered in the Federal Reserve Bank of Boston, is a national function providing financial management leadership for all twelve Federal Reserve Banks and the business lines and support areas they host, an operation with a $6 billion plus operating budget and nearly $1 billion capital budget. The FSO is responsible for developing and maintaining key technology applications including the General Ledger of record and the customer account tool for depository institutions. The team serves as the product owner for the financial tools in the Workday platform. The FSO also acts as a shared service center, providing centralized accounting and travel reimbursement services for Federal Reserve Banks as well as customer service technology support for depository institutions. The Financial Management team within the FSO is responsible for leading the development and management of strategically aligned budgets and forecasts, overseeing the cost accounting methodology and implementation, partnering with business leaders on financial projections, and ensuring the development of annual financial services cost and revenue components in support of reporting on the financial performance of the Federal Reserve’s financial product offerings to depository institutions.

The FSO Manager is responsible for guiding the development of System-wide processes, policies and practices and to lead FSO staff and other Reserve Bank personnel on specific initiatives and projects. This position is also responsible for providing advice on contemporary System-wide challenges or opportunities.

Principal Accountabilities:

• Promote financial management best practices and provide leadership and support to implement them
• Assist in the development of strategic goals with manageable scope/timeline and measurable success outcomes
• Manage and directly execute efforts to achieve them. Monitor and report FSO and System financial management performance against targets
• Provide consultative support to stakeholders on their high priority objectives as needed
• Provide leadership on System work groups or the like, while fostering an environment that welcomes diverse perspectives
• Set objectives and allocate work assignments
• Assess performance and develop, coach, and upskill staff
• Perform other duties as assigned

Supervision: 

• This position is required to directly supervise 1-3 employees.

Knowledge and Experience:

• Knowledge and experience typically acquired through 5+ years of experience of increasing responsibility, including experience at the management level
• Advanced knowledge of business process improvement methodologies and approaches
• Effective management skills, including the ability to hire and develop high potential professional staff
• Strong leadership skills
• A proven ability to lead diverse workgroups and projects with and without direct authority
• Strong organizational, planning, and self-management skills
• Demonstrated ability to deal with ambiguity and be flexible as the picture changes
• Independent thinking and decision-making ability
• Interpersonal savvy to build rapport and relate well to all levels of staff and executives
• Experience on geographically dispersed work teams
• Strong customer service orientation
• Excellent written and oral communications skills with proven ability to present material to senior executives
• Familiarity with the financial management industry (particularly financial planning and analysis) preferred.

The Federal Reserve Bank of Boston is committed to a diverse and inclusive workplace and to provide equal employment opportunities to all persons without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, genetic information, disability, or military service.

All employees assigned to this position will be subject to FBI fingerprint/ criminal background and Patriot Act/ Office of Foreign Assets Control (OFAC) watch lists at least once every five years.

The above statements are intended to describe the general nature and level of work required of this position. They are not intended to be an exhaustive list of all duties, responsibilities, or skills associated with this position or the personnel so classified. While this job description is intended to be an accurate reflection of this position, management reserves the right to revise this or any job description at its discretion at any time.

As an employee of the Boston Fed, you will work to promote sound growth and financial stability in New England and the nation. You will contribute to communities, the region, and the nation by conducting economic research, participating in monetary policy-making, supervising certain financial institutions, providing financial services and payments, playing a leadership role in the payments industry, and supporting economic well-being in communities through a variety of efforts. The Boston Fed is one of 12 Reserve Banks and we serve all or parts of Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, and Vermont. Our mission is accomplished through our Bank's values: diversity, equity and inclusion, innovation, integrity, and leadership.

Full Time / Part TimeFull time

Regular / TemporaryRegular

Job Exempt (Yes / No)Yes

Job CategorySupervisory/Management

Work ShiftFirst (United States of America)

The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

Always verify and apply to jobs on Federal Reserve System Careers (https://rb.wd5.myworkdayjobs.com/FRS) or through verified Federal Reserve Bank social media channels.

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