We are seeking a strategic and detail-oriented Manager of Total Rewards and People Operations to drive key initiatives in compensation, benefits, and HR operations. This role will play a critical part in shaping and executing our Total Rewards strategy while ensuring our People Operations processes are efficient, scalable, and aligned with our company goals.
What you'll do:
Total Rewards
- Design, implement, and manage competitive compensation and benefits programs that attract and retain top talent, ensuring alignment with company objectives and market trends.
- Lead annual compensation review processes, including merit increases, bonus programs, and equity awards.
- Partner with external vendors to evaluate and optimize benefit offerings, ensuring compliance with legal and regulatory requirements.
- Conduct regular benchmarking and market analysis to maintain competitive pay structures.
- Develop and deliver clear communication to employees about Total Rewards programs.
People Operations
- Streamline and improve HR processes, systems, and workflows to support a seamless employee experience.
- Oversee HRIS management, ensuring data integrity and reporting accuracy.
- Collaborate with cross-functional teams, including Finance and IT, to optimize payroll, compliance, and other operational processes.
- Support key People team initiatives, such as talent reviews, workforce planning, and organizational design.
- Ensure compliance with federal, state, and local employment laws and regulations.
Leadership and Strategy
- Serve as a trusted advisor to the VP of People, providing insights and recommendations on Total Rewards and operational strategies.
- Partner with People team leaders to drive alignment on organizational goals and priorities.
- Provide mentorship and support to HR team members, fostering their development and growth.
What you'll bring to the team:
- 5+ years of experience in Total Rewards, People Operations, or related HR functions, preferably in a software or tech environment.
- Strong knowledge of compensation and benefits best practices, including global programs.
- Expertise in HRIS systems (e.g., Workday, UKG, Dayforce) and process optimization.
- Ability to analyze complex data sets and present actionable insights to leadership.
- Excellent project management skills with a track record of implementing scalable solutions.
- Strong interpersonal and communication skills, with the ability to build relationships across all levels of the organization.
- Proven experience leading and managing a team, with a track record of developing talent and fostering collaboration.
- Advanced degree or certifications (e.g., CCP, SHRM-SCP) a plus.
- Work from Anywhere: Your home, a coffee shop, a company paid WeWork.... you decide!
- A Culture that Lives its Values: Our values are not just words or window dressing, they guide our decisions - big and small - each and every day.
- Flexible Working Hours: We support your lifestyle- the results are what count.
- Open PTO: Work-life balance is important. We believe in giving our employees time to truly relax and recharge.
- Sabbatical: A paid leave to reward longevity and commitment to Billtrust.
- Paid Parental Leave: To promote parent-child bonding and increase gender equity at home and in the workplace.
- Opportunities for Growth: Professional development can take many shapes. Join one of our seven ERGs or participate in our Mentor-Mentee, and Leadership development programs- we foster an environment where all employees can grow.
- Recognition: From Billtrust Bucks and CEO Shoutouts to Culture Champion and CEO Excellence Awards, our employees are recognized for hard work and outcomes achieved.
- Benefits: Medical, dental, vision, 401(k) with company match, short-term and long-term disability, flexible spending accounts, HSA, and life, cancer, and AD&D insurance.
- Minimal Bureaucracy: An entrepreneurial environment of ownership and accountability allows you to get work done.
Who We Are:
Finance leaders turn to Billtrust to control costs, accelerate cash flow and improve customer satisfaction. As a B2B order-to-cash software and digital payments market leader, we help the world's leading brands get paid faster while transitioning from expensive paper invoicing and check acceptance to efficient electronic billing and payments. With over 2,600 global customers and more than $1 trillion invoice dollars processed, Billtrust delivers business value through deep industry expertise and a culture relentlessly focused on delivering meaningful customer outcomes. #LI-Remote
What We Do
Billtrust makes it easier for B2B companies to get paid. We’ve been the leading innovator in AR automation for nearly two decades and continue accelerating. Our customers span 40+ industries and we lead with double digit market share in many of the industries we serve.
We provide automated order-to-cash solutions that meet diverse buyer requirements and speed cash application through tailored invoice delivery, secure multi-channel payment enablement and intelligent matching and payment posting.
Our unparalleled expertise in AR informs everything that we do. No one is better positioned to understand and solve for the needs of every individual AR department.
We innovate by pushing automation into new areas like our supplier-driven payments network, automated invoice delivery into AP portals and our automated credit application process.
We drive results by helping our customers increase electronic adoption of invoices and payments and widening technology bottlenecks.
Amazing customer experiences are possible with our connected solutions. We give our customers the power to conduct business unencumbered by manual interactions.
For more information, visit Billtrust at billtrust.com.
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