Manager-Technical Product Management

Posted 4 Hours Ago
Be an Early Applicant
Chicago, IL
Hybrid
165K Annually
Senior level
eCommerce • Food • Information Technology • Mobile • Cybersecurity • App development • Big Data Analytics
McDonald's feeds and fosters communities in more than 100 countries worldwide.
The Role
The Product Manager for Restaurant Development focuses on managing the Technical Product Management through Agile methodologies, overseeing software developers, and ensuring the quality of product delivery via external vendor squads. This role involves developing product roadmaps, maintaining technical standards, and promoting continuous improvement in collaboration with various stakeholders.
Summary Generated by Built In

Job Description
Company Description:
McDonald's growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald's will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway.
McDonald's Global Technology is here to power tomorrow's feel-good moments.That's why you'll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we're digitizing the Golden Arches. Combine that with our unparalleled global scale, and we're reshaping all areas of the business, industry and every community that is home to a McDonald's restaurant. We face complex tech challenges every day. But that's where our diverse and talented teams come in. They're made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.
Check out the McDonald's Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy.
Job Description:
The Product Manager, Restaurant Development supports the Technical Product Management leadership in technical / IT related delivery topics (e.g., trade-offs in implementation approaches, tech stack selection) and provides technical mentorship for developers / squad members improving custom and third-party solutions that support MCD's ability to select and build new sites. Leads the output (quality and efficiency) of external vendor squads to ensure they are delivering to the standards required by McD. Participate in roadmap and backlog preparation. Builds and maintains technical process flows and solution architecture diagrams on Product level. Leads acceptance criteria creation and validation of development work. Supports hiring and development of engineers. This position reports to the Sr. Technical Product Manager - Restaurant Development & Operations.
Accountabilities & Responsibilities:

  • Restaurant Development Product roadmap and backlog preparation


? In partnership with the TPM, participate in roadmap and backlog prioritization, providing technical perspectives towards translating Epic into user stories for the Develop team to work on, as well as backlog grooming process
? Developing and maintaining a comprehensive product strategy and roadmap.
? Collaborating with collaborators to gather and analyze requirements.
? Prioritizing features and functionality based on business value and market demand.
? Participating in an Agile development environment and ensuring successful product delivery

  • Agile ceremonies


? Attend all product team ceremonies and function as leader of the Software Development Engineers

  • Technical solutioning and feature development / releases:


? Accountable for the deployment of new features including QA, push to production and defect remediation. Ensure code development meets architectural, quality, and security standards.
? Maintain documentation standards for all software and lead acceptance criteria validation of development work.
? Ensure product delivery is done to a high standard with high performance while considering latency, scalability, extensibility, and security.

  • Management of software developers


Oversee the output (quality and efficiency) of external vendor squads to ensure delivery meets McD standards. Manages the daily activities of the developers through daily scrum calls.

  • Continuous Improvement and Feedback


? Develop a culture of continuous improvement by soliciting feedback from customers, internal stakeholders, and team members.
? Use feedback to iterate on the product roadmap, prioritize improvements, and drive product innovation over time.
Benefits eligible : Yes
Bonus eligible : Yes
Long term incentive eligible : Yes
The expected salary range for this role is $ XXXXXX - $ 165,490.00 per year
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.
Qualifications:

  • Bachelor's degree in Computer Science or Engineering or 6+ years confirmed experience. Master's degree a plus.
  • 8+ years of software development experience, with knowledge of Agile software development process including application of Agile techniques and delivery practices and promoting adoption of Agile methodologies to secure dedicated approach in product teams.
  • Experience working on technical teams that lead critical products and/or a suite of products.
  • Proficiency with Agile tools such as JIRA
  • Agile Certification - Leading SAFE or equivalent are preferred.
  • Strong communication skills with ability to explain sophisticated technical decisions to non-technical team members.
  • Smartsheet experience is a plus
  • Proven record of managing and leading top tier SDE's
  • Highly expert working collaboratively with business partners to drive outcomes and solve sophisticated technical challenges.
  • Outstanding understanding of latest development technologies
  • Strong innovation skills to identify, develop, and make improvements to techniques, procedures, services, or products.
  • Familiar partnering with customers across an at-scale, sophisticated, global org setup
  • Strong positive thinking skills that includes creating a safe environment to learn, challenge, accept risk taking and a willingness to be wrong.

Additional Information:
Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.
Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.
Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald's long-term incentive plan.
McDonald's is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald's provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected] . Reasonable accommodations will be determined on a case-by-case basis.
McDonald's provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Top Skills

Agile

What the Team is Saying

Maryclare
Claire
Ebony
The Company
HQ: Chicago, IL
1,400 Employees
Hybrid Workplace
Year Founded: 1955

What We Do

McDonald’s is the world’s leading global foodservice retailer with over 38,000 locations in over 100 countries. We feed 68 million people every day and, along with our franchisees, employ 1.9 million people worldwide.

We're a household name across the globe, and we’re in the midst of a tech revolution in our business, doubling down on tech and creating a tech ‘recipe’ that is almost as proprietary as our Big Mac sauce®. Our tech organization is made up of intrapreneurs who get to build really cool tech with scary smart people using the latest innovations like AI, IOT, edge computing.

Why Work With Us

You'll work on industrial-scale products and platforms, alongside diverse, global teams who are always hungry for a challenge. We invest more than $1 billion in tech every year and have countless projects in AI, ML Image/Voice Recognition, IoT, robotics, edge computing and more. Bonus: see your family and friends use your work across the world.

Gallery

Gallery
Gallery
Gallery

McDonald’s Global Technology Teams

Team
Product + Tech
About our Teams

McDonald’s Global Technology Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We believe in nurturing relationships while also offering flexibility. Please see each job description for specific details on hybrid or remote work.

Typical time on-site: Flexible
HQChicago, IL
Australia
Germany
Singapore
United Kingdom
France
Canada
Ireland
Mexico
Learn more

Similar Jobs

McDonald’s Global Technology Logo McDonald’s Global Technology

Sr. Product Manager - Registration and Login

eCommerce • Food • Information Technology • Mobile • Cybersecurity • App development • Big Data Analytics
Hybrid
Chicago, IL, USA
1400 Employees
149K-190K Annually

McDonald’s Global Technology Logo McDonald’s Global Technology

Senior Product Manager, Offers Platform

eCommerce • Food • Information Technology • Mobile • Cybersecurity • App development • Big Data Analytics
Hybrid
Chicago, IL, USA
1400 Employees
149K-190K Annually

McDonald’s Global Technology Logo McDonald’s Global Technology

Technical Product Analyst - Global Technology Infrastructure & Operations

eCommerce • Food • Information Technology • Mobile • Cybersecurity • App development • Big Data Analytics
Hybrid
Chicago, IL, USA
1400 Employees
98K-125K Annually

McDonald’s Global Technology Logo McDonald’s Global Technology

Technical Product Manager, Oracle Cloud ERP (STP-ATR)

eCommerce • Food • Information Technology • Mobile • Cybersecurity • App development • Big Data Analytics
Hybrid
Chicago, IL, USA
1400 Employees
130K-165K Annually

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account