Manager, Technical Product Management - Contract Lifecycle Management

Job Description
Company Description:
McDonald's is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald's remains one of the world's leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.
At McDonald's, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.
Job Description:
This opportunity is part of the Global Technology Enterprise Products & Platforms (EPP) Team, focused on Contract LifeCycle Management (CLM), where our vision is to "Always be a... people led, product centric, future focused & trusted technology partner of choice."
The Manager, Technical Product Management owns end-to-end technology product delivery, leads and inspires the working team. To be successful, in the true sense of Agile and Product management the TPM must be empowered to influence and challenge stakeholders as necessary to mitigate biases and ensure the most appropriate, efficient, and optimal solution is delivered to solve the business and end users' challenges.
Responsibilities include developing technology product roadmaps and prioritizing backlogs, deeply understanding the business goals challenges including end user needs. They apply deep product domain knowledge, partners closely with the business, senior technical product management team, technical and delivery teams as needed to ensure value delivery.
This position reports to the Sr. Manager, Sr. Technical Product Manager
Key Responsibilities:

• Product Strategy and Roadmap definition
  • Manages iCertis as a technology product, and/or suite of products with business impact.
  • Works with business partners to define the iCertis vision, strategy, and roadmap in alignment with business goals, market trends, and customer feedback.
  • Partners with business leaders, delivery teams, and / or architects to determine the long-term viability of systems/products, from business and technology standpoints.
• Requirement Gathering and Prioritization
  • Work closely with business stakeholders to influence, gather requirements and prioritize feature development.
  • Translate customer needs and market demands into clear, actionable technical product requirements.
• Cross-Functional Collaboration
  • Works as part of a team of technical product managers expected to broadly influence a large portion of the organization or with a charter to innovate/disrupt a strategically important domain.
  • Facilitate communication and collaboration among cross-functional teams, including product management, engineering, design, quality assurance, and operations.
  • Ensure alignment on product priorities, timelines, and deliverables across teams.
• Feature Development and Release Management
  • Lead the end-to-end product development process, from concept to launch. Work with engineering teams to define product specifications, oversee development sprints, conduct product reviews, and ensure timely delivery of high-quality releases.
  • Escalates risks and/or issues that might be impacting the team. Proactively identify gaps and opportunities (e.g., services, workflows, tooling) within or between markets and other parts of the organization.
• User Experience (UX) Design
  • Collaborate with UX/UI designers (as needed) to create intuitive and user-friendly product interfaces. Ensure that the product design meets usability standards and aligns with the overall product vision and brand identity.
• Market and Competitive Intelligence
  • Stay informed about CLM market trends, competitor offerings, and industry best practices. Conduct market research, competitive analysis, and customer interviews to identify opportunities for product differentiation and innovation.
• Data-Driven Problem-Solving Decision Making
  • Decomposes complex problems into straight-forward solutions. Consistently brings user feedback, strong, data-driven business, and technical judgment to decisions.
  • Monitor key performance indicators (KPIs), track product usage patterns, and iterate on features to optimize user engagement and satisfaction.
• Continuous Improvement and Feedback
  • Foster a culture of continuous improvement by soliciting feedback from customers, internal stakeholders, and team members.
  • Use feedback to iterate on the product roadmap, prioritize enhancements, and drive product innovation over time.

Invests time to continuously improve your product management capabilities and close skill gaps
Benefits eligible : Yes
Bonus eligible : Yes
Long term incentive eligible : Yes
The expected salary range for this role is $129,800 - $165,490 per year
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.
Qualifications:

• 8+ years of technical product management or relevant experience with a Bachelor's degree or 6+ years relevant experience with a Master's degree.
• Deep understanding of contract lifecycle management and related technologies. Familiarity with iCertis CLM and SAP Ariba integration is a plus
• Demonstrated ability to manage technical products, driving clarity, understanding and discussing technical concepts, managing tradeoffs, and evaluating potential concepts with internal and external partners
• Proven analytical and quantitative skills; ability to use hard data and metrics to back up assumptions, develop project business cases, and measure success.
• Willingness and ability to live the McDonald's values every day: Serve, Inclusion, Integrity, Community, and Family.
• Broad knowledge in assigned domain area, including the latest technology trends and applicable use cases
• Experience applying product and agile ways of working that includes best practices and lessons learned to standardize and refine ways of working
• Highly experienced working collaboratively with business partners to drive outcomes and solve complex technical challenges
• Possess effective communication, story telling, negotiation, influencing, business acumen, and problem solving skills
• Strong innovation skills to identify, develop, and make improvements to techniques, procedures, services, or products
• Experience applying data and reporting to present key business cases, make informed business decisions, and facilitate continuous improvement
• Strong positive thinking skills that includes creating a safe environment to learn, challenge, accept risk taking and a willingness to be wrong

Additional Information:
Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.
Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.
Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald's long-term incentive plan.
McDonald's is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald's provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected] . Reasonable accommodations will be determined on a case-by-case basis.
McDonald's provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Nothing in this job posting or description should be construed as an offer or guarantee of employment.