Manager, Talent Management

Posted 6 Hours Ago
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Hiring Remotely in USA
Remote
Senior level
Artificial Intelligence • Healthtech • Telehealth
Our mission: eliminating every barrier to mental health.
The Role
The Manager, Talent Management at Spring Health will lead execution of performance management cycles, develop talent management initiatives, champion leadership growth programs, and enhance onboarding processes. The role involves evaluating leadership development effectiveness, partnering with teams, and overseeing the learning management system to support employee learning and engagement.
Summary Generated by Built In
Our mission: to eliminate every barrier to mental health.

At Spring Health, we’re on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it’s therapy, coaching, medication, or beyond—tailored to each individual’s needs.

We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, J.P. Morgan Chase, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we’ve been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers.

We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, William K Warren Foundation, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We’re just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere.

Reporting to the Director, Talent Management, the Manager, Talent Management will play a pivotal role in crafting world class people programs that shape organizational culture and performance, ensuring a workplace where every employee feels energized, engaged, and inspired. As the Manager, Talent Management, you will design and deliver innovative talent programs that drive organizational performance, leadership excellence, and employee engagement, empowering our leaders and teams to achieve their full potential. 

What You’ll Be Doing

Talent Management

  • Lead the end-to-end execution of Spring Health’s performance management cycles with energy and precision—overseeing project management, training, reporting, calibration, goal setting, and seamless collaboration across teams, including People Business Partners and Total Rewards.
  • Be a strategic partner in building scalable processes that elevate performance management, ensuring every detail is executed with excellence.
  • Contribute to transformative talent management initiatives, including high-potential talent programs and succession planning, laying the groundwork for the organization’s future. Your efforts will help identify and nurture top talent, ensuring a strong and sustainable pipeline for long-term success.
  • Empower managers to become champions of performance excellence and growth, equipping them with the skills and confidence to inspire and develop their teams.

Leadership Development

  • Champion the growth of Spring Health’s internal manager programs, including GROVE and SpringWorks Internal, by designing impactful materials, driving program management, and delivering engaging facilitation experiences.
  • Leverage data and insights to evaluate the effectiveness of leadership initiatives, identify trends, and make strategic recommendations for enhancing future leadership development programs.
  • Act as a trusted team coach, partnering with leaders and teams to enhance team dynamics, strengthen a culture of thriving, and unlock team’s full potential. 
  • Develop and implement customized interventions to strengthen leadership capabilities, inspire excellence, and drive professional growth at all levels.

Onboarding

  • In close collaboration with the Talent Management Specialist, oversee the end-to-end execution of Spring Health’s onboarding program, ensuring new hires feel welcomed, energized, and aligned with our mission.
  • Partner with Talent Management Specialist in designing and continuously enhancing onboarding training curricula to align with our evolving needs as we grow and scale.
  • Support Talent Management Specialist in the administration required to ensure programs run successfully - such as new hire communication, facilitation, system set up, etc.
  • Continuously assess program effectiveness through thoughtful needs analyses, identifying innovative opportunities to create an unforgettable impact for new team members.

Learning & Development

  • Oversee Spring EDU, Spring Health’s learning management system (LMS), ensuring it operates seamlessly and empowers employees with impactful, accessible learning experiences.
  • Act as the primary liaison with cross-functional Learning & Development partners, fostering collaboration to align efforts, share best practices, and create cohesive learning strategies that drive success. 
  • Develop, manage, and scale various employee-led learning initiatives, devising a strategy and structure to drive strong impact
  • Be a visionary in identifying gaps within our training programs and crafting bold, actionable plans to elevate their effectiveness and success.
  • Define what success looks like for individual learning and development initiatives by setting clear KPIs, measuring outcomes, and continuously driving improvement to fuel organizational growth.
  • Serve as a trusted advisor to leaders, utilizing exceptional consulting & coaching skills to uncover organizational needs, recommend tailored talent strategies, and influence key stakeholders with confidence.
  • Partner cross-functionally to align talent and learning programs with Spring Health’s mission and priorities, ensuring they deliver measurable, lasting impact.

What Success Looks Like in this Role:

  • Thriving Index (engagement survey) scores averaging 75+ 
  • New Hire Thriving Score 87+
  • Onboarding Satisfaction Survey 90+ 
  • +5 points to SpringWorks & GROVE manager sentiment questions 

What We Expect From You 

  • 5+ years of experience in talent management, organizational development, learning & development, learning program management or related roles
  • Proven track record of end to end experience building, launching, and managing large-scale learning and talent initiatives in a hyper-growth environment 
  • Bachelor’s degree in Human Resources, Organizational Development, Business Administration, or a related field required; Coaching or change management certification preferred.
  • Demonstrated ability to design clear and aesthetically engaging learning content and resources, including digital tools
  • Strong facilitation skills that are effective in both in-person and virtual formats
  • Ability to analyze learning and development programs and provide end-to-end strategic recommendations
  • Experience using LMS, LXP, eLearning/rapid authoring design tools
  • Experience designing and delivering development programs and courses in multiple modalities, including face-to-face, live-online and self-paced learning using a variety of technologies
  • Knowledge of learning and talent models and best practices, instructional design strategies, and learning assessment - and a natural curiosity for leveraging leading edge practices
  • Strong analytical and problem solving abilities, with a data-driven and evidence-based approach to decision making and influencing.
  • Proven project management skills to drive initiatives to completion and manage fast-changing priorities
  • A creative mindset, ability, and eye for detail
  • Strong communication, influencing, and stakeholder management skills
  • Ability to manage multiple project and priorities in a fast paced environment
  • High level of efficiency, time management skills, and the ability to think strategically and take ownership
  • Naturally relentless in breaking barriers to get things done with speed and quality.
  • Comfort navigating ambiguity and working in a fast-paced, hyper-growth environment

The target base salary range for this position is $129,780 - $162,230, and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. 

Benefits provided by Spring Health:

Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria.

  • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.
  • Employer sponsored 401(k) match of up to 2% for retirement planning
  • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
  • We offer competitive paid time off policies including vacation, sick leave and company holidays.
  • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.
  • Access to Noom, a weight management program—based in psychology, that’s tailored to your unique needs and goals. 
  • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.
  • Access to Wellhub,  which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
  • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care
  • Up to $1,000 Professional Development Reimbursement a year.
  • $200 per year donation matching to support your favorite causes.

Don’t meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Spring Health we are dedicated to building a diverse, inclusive and authentic workplace

To ensure intentional and equitable hiring practices, we use a balanced candidate slate in our interviews. This approach guarantees that our pool of qualified candidates includes individuals who are underrepresented in our organization at all levels. This is a key performance indicator (KPI) for our recruiting and hiring teams, reported quarterly to maintain accountability.

Ready to do the most impactful work of your life? Learn more about our values, what it’s like to work here, and how hypergrowth meets impact at Spring Health: Our Values


Our privacy policy: https://springhealth.com/privacy-policy/

Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

What the Team is Saying

Sarah
Sandra Rios-Monsante
Ankit Pathak
Jon Immel
Alyssa
Laura
April Koh
The Company
HQ: New York, NY
1,300 Employees
Hybrid Workplace
Year Founded: 2016

What We Do

Life is stressful enough; finding, scheduling, and accessing diverse and quality mental healthcare shouldn't be. Spring Health equips employers and health insurers across the globe to make mental health accessible and achievable.

We use clinically validated AI technology, called Precision Mental Healthcare, to deliver optimal care — from meditation, coaching, therapy, medication, or a combination of all four — to our members. This technology isn't just for our members, but also for our more than 10,000 Providers to be empowered with data and insights to help members get the care they need faster.

Founded eight years ago to address the urgent global mental health crisis, Spring Health’s grown to cover more than 10 million lives through 450 employers, strategic payer relationships, and 27,000 groups that access the Spring Health through a channel partner.

We support employees at global brands like Microsoft, Target, J.P. Morgan Chase and Delta Airlines to deliver best-in-class outcomes for employees and a net positive ROI for employers. Last year, the company became the first and only company in its category to earn external validation of net savings for customers.

Why Work With Us

Our team is dedicated to revolutionizing mental healthcare. We stand by our values and are advocates for our members and team members. Together, we're building solutions with an intensity and focus that has been needed for decades. If you're a builder, come build the future of mental health with us.

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Spring Health Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

At Spring Health, 60% of our team members work remotely. If you're in NYC, you have the opportunity to work in the office, but it's not required.

Typical time on-site: Not Specified
HQNew York, NY
Spring Health has signed a lease for about 30,000 square feet at the Moinian Group’s 60 Madison Avenue. The seven-year deal encompasses the entire second and most of the third floor at the property, which faces Madison Square Park in Nomad.

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