Manager, Solution Sales Executive - Jira Service Management

Working at Atlassian
Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.
Job Description:
We are seeking an experienced and dynamic Manager to lead our Jira Service Management (JSM) sales efforts in Japan. This role will report to the Enterprise Sales Manager of Atlassian Japan and will be responsible for driving revenue growth, building strategic relationships, and leading a team of high-performing solution sales professionals. The ideal candidate will have extensive experience in ITSM sales, a proven track record of exceeding sales targets, and the ability to work effectively in a fast-paced, cross-functional environment.
Key Responsibilities:

• Leadership and Team Management:
  
  • Lead, mentor, and develop a team of Solution Sales Executives to achieve and exceed sales targets for Jira Service Management in the Japan market.
  • Foster a collaborative and high-performance culture within the team.
• Sales Strategy and Execution:
  
  • Develop and implement a comprehensive sales strategy to drive revenue growth for Jira Service Management.
  • Define and communicate a clear vision and strategy for the territory, including funnel/account/territory status, resource requirements, challenges, and successes.
• Customer and Partner Engagement:
  
  • Build and maintain long-term relationships with top enterprise customers across the Japan market.
  • Work closely with local SI partners and other Atlassian teams to respond to RFPs/RFIs and drive co-sell and GTM campaigns.
  • Represent Jira Service Management at industry events and conferences.
• Cross-Functional Collaboration:
  
  • Collaborate with Account Executives, Marketing, Customer Success, Product, and Partner Management teams to ensure customer satisfaction and retention.

Qualifications:

• At least 10 years of experience in sales (w/ at least 2 years of team leading experience) with a proven track record of achieving and exceeding sales targets in technology vendors.
• Extensive experience in the ITSM market and familiarity with mainstream service management solutions.
• Proven experience working with Japan customers and local SI partners.
• Strong decision-making skills and the ability to drive co-sell and GTM campaigns.
• Native level Japanese and business level English are required.
• Certified in ITIL is a plus but not mandatory.

Our perks & benefits
Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit go.atlassian.com/perksandbenefits to learn more.
About Atlassian
At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
To learn more about our culture and hiring process, visit go.atlassian.com/crh .