Manager, Software Engineering

Your impact
You will have the opportunity to manage a team in a high-tech product company, will be playing a key role in delivering Intelsat Commercial Aviation Portal Application Software and its interfaces to the Airborne systems or 3rd party systems & customer APIs, and the new evolving software system architecture to best serve the business needs and road maps. Your focus will be on incorporating cutting-edge technologies and design principles to enhance customer experiences.
Your role will manage two scrum teams working in SAFe Agile framework to deliver world-class Inflight Connectivity and Inflight Entertainment Services to commercial aviation passengers and airline partners.
As a qualified professional with a strong work ethic, you will lead architecture, design, development, testing, and team management while ensuring efficient sprint execution, timely delivery, and professional communication. You will enhance deployment speed, reliability, and application availability, leveraging your development expertise and passion for automation to guide a team of Software Development Engineers. Additionally, you will oversee performance standards, provide subject matter guidance, and ensure high-quality software solutions align with business goals.
What you will do

• Lead a cross-functional team of developers and testers to deliver continuous product releases, manage engineering deliverables in a fast-paced Continuous Integration and Deployment environment, and resolve production issues with customer focus and urgency, including supporting on-call processes to maintain application health.
• Collaborate with Tech Leads, Architects, and product management to align designs and architectures with roadmaps, develop critical technical capabilities, and ensure systems are built with the right design principles.
• Review test strategies and plans to enhance scrum team efficiency, reduce defect escape rates, and ensure adherence to technical design reviews, code inspections, and test reviews for quality assurance.
• Conduct Root Cause Analysis for bugs, take corrective and preventive actions, and identify opportunities to improve the architecture of frontend and backend applications.
• Solve planning and sequencing challenges to improve team efficiency and ensure smooth delivery of engineering outcomes.
• Hire, mentor, and manage engineers to create and sustain high-performing teams while fostering professional development and technical excellence.
• Ensure teams execute high-quality deliverables by adhering to technical standards and practices, including design reviews, code inspections, and testing protocols.

Your required experience/skills

• Bachelor's degree in computer science or Engineering, or related technology.
• Ten (10) years or more of experience in developing innovative enterprise products and solutions, with at least 3 to 5 years in a Managerial role .
• Backend development and design experience, preferably with Java spring boot microservices deployed in cloud and/or Frontend development and design experience, preferably with JavaScript or ReactJS.
• Strong experience in designing and building cloud based micro-services solutions deployed in AWS or Azure.
• Strong collaboration skills guiding tech teams, working with Product team, Project managers, Scrum Masters, Architects, customers, vendors, deployment teams
• Demonstrated ability to work with system architects and third-party vendors (HW, SW) during design and integration.
• Experience in CI/CD and AWS deployments (EC2, SQS, SNS, Lambda, S3, Aurora, DynamoDB)
• Advanced knowledge of software development lifecycles; expert knowledge in Agile and Lean methods. Proponent of DevOps, TDD, Agile/XP practices, and CI/CD pipelines
• Ability to multi-task, prioritize work, coordinate with onsite stakeholders in different time zone and well organized.
• Work with microservices teams on RESTful API designs - assist with future scripted API's and web-socket investigations.
• Solid experience with SQL/NoSQL and cloud-based technologies.
• Experience in testing tools like Selenium, Cucumber, Junit, Mockito, Powermock .

Your success in this role will look like:

• Being point of contact for the deliverables and maintenance of applications owned by your teams.
• Able to partner with stakeholders to drive large programs and improve development and test practices. Establish trust among peers and leaders cross-site.
• Built a high-performance team with mutual accountability which is flexible for changing priorities and parallel goals.
• Effective verbal and written communication skills

It would be nice if you had:

• Aviation domain knowledge
• Experience working in a DevOps environment with continuous deployments.
• Experience in monitoring tools like OpenSearch, Dynatrace, Tableau.
• Experience in node.js and NPM technologies.

How we support you:

• Hybrid work environment offering up to two days per week work from home (for eligible positions)
• Development opportunities supporting professional growth championed by our dedicated Learning & Development team. 20-25% of our positions are hired internally!
• Ways to get involved: satellite launch parties, company connect events, charitable activities, team social events, recognition programs, and employee resource groups.
• Wide range of benefits and perks to help you stay healthy, happy, and productive. These include paid leave programs, medical, tuition reimbursement, and retirement benefits, employee wellness offerings, and more!

These benefits are designed to support your overall well-being and help you succeed in your role.
Equal Employment Opportunity
Intelsat is an equal opportunity employer and does not discriminate based upon race, color, religion, sex, national origin, ethnicity, age, disability, pregnancy, veteran status, sexual orientation, gender identity or any other characteristic protected by applicable law .
While it is important to note that meeting the minimum qualifications is a fundamental requirement for consideration, if you are enthusiastic about this role and are unsure how well your experience aligns with these requirements, we encourage you to apply. Our recruitment team will assess your application and determine if your skills and qualifications meet the essential criteria for this role or whether there might be another role within our organization that is a better match.
Other Job Info:
These statements are intended to describe the general nature and level of work being performed by employees assigned to this job. This is not intended to be an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job.

• Job requires ability to sit for long periods of time

About Us As the foundational architects of satellite technology, Intelsat applies our expertise to develop breakthrough solutions that advance and secure boundless applications for our customers and partners.
At Intelsat, we increase human potential by connecting people, communities, businesses, and governments. Our employees enjoy a casual and collaborative environment, where we celebrate professional excellence in pursuit of the corporate mission. We hire skilled professionals who work in various areas such as: satellite engineering, network operations, cloud architecture, accounting, sales, legal, and more. Browse our current job openings or create a professional profile to stay informed about opportunities that match your interests and expertise.
Intelsat is subject to regulation by certain U.S. Government national security agencies, which require that we collect and share certain Personally Identifiable Information ("PII") with the U.S. Government to obtain permission to employ non-U.S. persons in certain roles. If selected for a role at Intelsat, we may collect and share your PII for these purposes.
Intelsat is an Equal Opportunity Employer