Manager, SMB Account Management

Job Description

Procore is looking for a driven Manager, SMB Account Management to join our Sales team. As we go to market with new products, you’ll develop, mentor, and lead a team of Account Managers focused on performing inside sales, technical demonstrations, and supporting deals to close. You'll drive a high-performance, high-accountability culture to meet and exceed sales goals and continue to grow our current customer base.

As a Manager, SMB Account Management, you’ll partner with cross-functional teams, including Sales Leadership, Customer Success, and Product teams, to drive revenue growth and customer retention. Use your strategic leadership, sales acumen, and data-driven decision-making to empower your team, optimize sales processes, and enhance customer satisfaction. Your ability to mentor and develop high-performing Account Managers will directly impact Procore’s expansion and success in the SMB market. If you're passionate about coaching sales teams, driving results, and shaping the future of a growing SaaS company—apply today and join us!

This position reports to the Director, SMB Account Management and will be based in our Carpinteria, CA, Tampa, FL, or Austin, TX offices. We’re looking for candidates to join us immediately.

What you’ll do:

• Lead a team of Account Managers to work with Procore’s customer base to renew and expand through upgrades and cross-selling new products.

• Work closely with Customer Success Management team to ensure alignment and client success

• Attract, hire, and retain high-performing Account Managers by driving a performance culture within the team

• Provide training and support to the team to better understand the role, Procore’s products (industry, market, proposition), and best practices for inside sales

• Regularly conduct call, presentation, pipeline, and deal reviews with reps

• Help reps win deals via onsite presentations, negotiations, deal strategy

• Work closely with sales leadership and reps to ensure lead quality, quantity, and proper follow up

• Provide detailed analysis and reporting on team’s performance as well as accurate forecasts to sales leadership based on individual performance and historical trends

What we’re looking for:

• Bachelor’s degree or relevant work experience

• 3+ years in a quota-carrying software sales (preferably in a SaaS environment); 2+ years management experience in a sales environment or demonstrated leadership skills in a previous role strongly preferred

• Track record in hiring, developing, and promoting inside sales representatives

• Proven experience selling via product demonstrations, email, and social selling

• Experience using and implementing a sales methodology and demonstrated experience with Salesforce

• Consistent track record of 100%+ of quota achievement as an individual contributor

• Excellent interpersonal, oral, and written communication skills

Additional Information

Base Pay Range $117,504 - $161,568 plus commission for an estimated on-target earnings of $195,840 - $269,280. This role is also eligible for Equity Compensation. Procore is committed to offering competitive, fair, and commensurate compensation, and has provided an estimated pay range for this role. Actual compensation will be based on a candidate’s job-related skills, experience, education or training, and location.

Perks & Benefits

At Procore, we invest in our employees and provide a full range of benefits and perks to help you grow and thrive. From generous paid time off and healthcare coverage to career enrichment and development programs, learn more details about what we offer and how we empower you to be your best.

About Us

Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, retail centers, airports, housing complexes, and more. At Procore, we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. Check us out on Glassdoor to see what others are saying about working at Procore.

We are an equal-opportunity employer and welcome builders of all backgrounds. We thrive in a diverse, dynamic, and inclusive environment. We do not tolerate discrimination against candidates or employees on the basis of gender, sex, national origin, civil status, family status, sexual orientation, religion, age, disability, race, traveler community, status as a protected veteran or any other classification protected by law.

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Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact our benefits team here to discuss reasonable accommodations.

For Los Angeles County (unincorporated) Candidates:

Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.

A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.