Manager, Site Reliability Engineering

Location Details:

At GoDaddy the future of work looks different for each team. Some teams work in the office full-time, others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.

This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings.

This position is not eligible to be performed in Alaska, Mississippi, North Dakota, or the Virgin Islands.

Join our team...

The Operations SRE Manager plays a critical role in overseeing Site Reliability Engineering (SRE) teams focused on maintaining and enhancing the infrastructure supporting GoDaddy’s Hosting and Security products, including Managed WordPress, Pagely, Web Hosting (cPanel), VPS, and PKI. This position will be specific to WordPress SRE Operations; however, you will work with managers across all the GoDaddy teams.

This position is instrumental in driving initiatives across teams, participating in planning and scoping exercises and ensuring alignment with company-wide infrastructure goals. The Operations SRE Manager will collaborate with cross-functional leaders and capability-based teams to simplify and unify systems, reduce costs, and achieve optimal outcomes for our customers. This role requires a strong sense of ownership to represent WordPress products effectively in meetings, emails, and general communications.

Working Hours: 
8:00 AM - 5:00 PM EST (5:00 AM - 2:00 PM PST) 

What you'll get to do...

• Drive initiatives across SRE teams to enhance infrastructure and product reliability.
• Participate in planning and scoping exercises to align with business goals.
• Represent WordPress products effectively in meetings and communications, taking strong ownership of their success.
• Mentor and coach team members to foster technical and non-technical growth.
• Part of on-call rotations, extending outside normal business hours. Manager is always the third on call, if the primary and secondary are not available. Manager will also share in an on-call rotation for incident command.
• Partner with SysAdmin and Care teams to address operations holistically.
• Work directly with end consumer (customer) when within the scope of our Pagely and enterprise offerings.

Your experience should include...

• Proven experience leading SRE teams in designing automation for systems and platforms.
• Deep understanding of Web Hosting, Security, and WordPress.
• Experience with building platforms on OpenStack, utilizing Terraform, Ansible, KVM, Ceph Storage, and networking concepts.
• Proficient with Nomad, Docker, and containerization technologies.
• Proficiency in Bash and Linux-based systems is a requirement.

You might also have...

• Experience with AWS platform development using CDK, Ansible, and CloudFormation.
• Skilled in data visualization and time-series/log collection systems such as Grafana, Prometheus, InfluxDB, Elastic, and Splunk.
• Strong understanding of testing, automation, and CI/CD processes.
• Proficiency in programming languages including Go, JavaScript, TypeScript, Python, and PHP is a plus.
• Experience with Cilium and eBPF-based networking is a plus.

We've got your back...  We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits including parental leave. GoDaddy’s benefits vary based on individual role and location and can be reviewed in more detail during the interview process.

We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way. 

About us...  GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us. 

At GoDaddy, we know diverse teams build better products—period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that’s not enough to build true equity and belonging in our communities. That’s why we prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every day—focusing not only on our employee experience, but also our customer experience and operations. It’s the best way to serve our mission of empowering entrepreneurs everywhere, and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can be found on our Diversity Careers page.

GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy.

Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to [email protected]. 

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

GoDaddy doesn’t accept unsolicited resumes from recruiters or employment agencies.