Manager, Sales Training and Development

We understand that the world we want tomorrow starts with how we do business today, and that’s why we’re inspired to make A Better World for Pets. Antech is comprised of a diverse team of individuals who are committed to each other’s growth and development. Our culture is centered on our guiding philosophy, The Five Principles: Quality, Responsibility, Mutuality, Efficiency and Freedom. Today Antech is driving the future of pet health as part of Mars Science & Diagnostics, a family-owned company focused on veterinary care.

Current Associates will need to apply through the internal career site. Please log into Workday and click on Menu or View All Apps, select the Jobs Hub app, then click the magnifying glass to Browse Jobs.

PURPOSE OF JOB: 

The Manager, Sales Training and Development is responsible for developing, designing, and delivering sales training, as well as evaluating the effectiveness of training initiatives. The goal of this department is to improve knowledge and competencies around the execution of segment, business unit and sales team objectives, to improve sales and negotiation skills, sales leadership, sales process, and sales automation adoption, and to increase sales effectiveness delivering high impact results.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

To perform this job successfully, an individual must be able to satisfactorily perform each essential function. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Assesses knowledge, skills, and needs of the sales representatives and leaders to determine training requirements.

• Designs and facilitates Sales Department training sessions including instructional product, process, time management, skill building, customer relationship, and other training and continuing education. 

• Delivers training using most efficient & effective training methods and modalities including one-on-one, in-person classroom virtual instructor-lead and/or a combination of methods.

• Facilitates the delivery of training content through classroom, online and personalized individual coaching sessions.

• Develops learning objectives based on business outcomes and creates content to support objectives through classroom, self-study sessions or online programs.

• Creates supporting material/media (audio, video, simulations, role plays, games etc.) to enhance learner engagement.

• Creates/updates sales enablement tools and resources to ensure pull through of processes and delivery of business outcomes.

• Provides feedback and coaching to sales representatives and sales leadership.

• Responsible for learning and maintaining industry best practices in adult learning methodologies and techniques; product knowledge; and knowledge of internal systems and tools.

• Recognizes and identifies key impacts, methods, and measures to improve sales leadership, resulting in improved sales performance. Prepares and trains teams on complex sales, animal health knowledge, and business tools.

• Evaluates sales team performance and previously defined learning outcomes to ensure incorporation of taught techniques.

• Reports on training program effectiveness, analyzes cause and effect, and makes recommendations for improvement.

• Creates an open-communication climate and gathers team members’ feedback with the intent to improve learning.

• Able to diagnose and separate learning opportunities from all other issues.

• Learns how to use and maintain learning management system.

• Owns training materials, able to work with subject matter experts to gather information, develop learning objectives and align on intended outcomes.

• Performs other duties as assigned

• We share a collaborative obligation to ensure that we conduct ourselves in the utmost ethical manner and that we hold each other accountable to the values and standards of the organization. Every associate has the responsibility to ask questions, seek guidance, and report concerns and/or violations of company policy or ethical standards. Antech Diagnostics has several processes in place to communicate with leadership and expects that associates will have a commitment to integrity and uncompromising values.

EDUCATION / EXPERIENCE:

• Bachelor's degree in Business Management, Communications, Learning and Development or related field preferred

• 3+ years of sales training, sales management, or related experience

• 5+ years of experience in the animal health / veterinary sales or related field (highly preferred)

• Experience in developing people and leading teams preferred

• Experience with learning management systems desired

• Additional certifications in training a plus

REQUIRED SKILLS AND ABILITIES:

• Excellent oral and written communication skills

• Strong analytical skills with extreme attention to detail

• Ability to meet deadlines and collaborate with a team

• Strong interpersonal, organizational and negotiation skills and proven track record of closing business opportunities

• Extensive knowledge of learning principles and modern training techniques preferred.

• Ability to manage the full training cycle.

• Must possess strong teamwork mentality, communication skills, good organizational, time management, and motivational skills.

• Ability to work in a fast paced, customer-service driven environment.

• Ability to facilitate classes, discussions, projects and online learning.

• Knowledge of the animal healthcare market, customers and trends.

• Demonstrated problem solving skills

• Resiliency and flexibility in start-up environment

• Strong ability to work in a self-directed environment.

• Strong planning, organizing and execution skills, with demonstrated ability to achieve planned results.

• Ability to work with a diverse group of people at all levels.

• Committed team player who can work with general direction and with demonstrated ability to identify and analyze problems and exercise independent judgment.

• Willingness and aptitude to learn new systems and applications as needed.

• Demonstrated knowledge of adult learning concepts and virtual classroom learning techniques.

• Knowledge of and experience using e-learning software. Articulate desired.

• Proficiency with Microsoft Office Products including Word, Excel and PowerPoint

• Ability to travel 50% or more of the time

PHYSICAL DEMANDS: 

The associate is regularly required to apply manual dexterity, including hand/wrist flexibility, for computer keyboarding. The associate frequently is required to sit for extended periods of time, stand, walk, and reach with hands and arms. The associate is frequently required to hear and speak in order to use the telephone, make presentations and communicate with people in an office environment. The associate is occasionally required to sit and stoop, bend, kneel, or crouch. The associate must occasionally lift and/or move up to 15 pounds.

WORK ENVIRONMENT: 

The associate will primarily work in a typical office environment including use of cubicles, computers and overhead lighting. Temperature extremes will be minimal to nonexistent. 

The noise level in the work environment is usually moderate. The associate will be required to use a computer, spreadsheets, data base management, email, and the Internet. The associate is frequently required to use a calculator; fax, copy machine, and phone system. The associate must occasionally use media equipment such as an overhead projector, PowerPoint, WebEx, and DVD/VCR. 

The target pay range for this position is $98,000 - $123,000 annually. At Antech, pay decisions are determined using factors such as relevant job-related skills, experience, education, training and budget.

Antech offers an industry competitive benefits package and continues to invest in and evolve benefits programs that meet the health, wellness and financial needs of our associates.

• All Full-time associates are eligible for the following benefits and more:

• Paid Time Off & Holidays

• Medical, Dental, Vision (Multiple Plans Available)

• Basic Life (Company Paid) & Supplemental Life

• Short and Long Term Disability (Company Paid)

• Flexible Spending Accounts/Health Savings Accounts

• Paid Parental Leave

• 401(k) with company match

• Tuition/Continuing Education Reimbursement

• Life Assistance Program

• Pet Care Discounts

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement, please see our Career page at Antech Careers.