Manager, Sales Engineering

POSITION DETAILS:

LOCATION: Remote, in Bogota, Colombia

DEPARTMENT: Sales Engineering 

REPORTS TO: Director, Sales Engineering

Are you ready to take charge and drive innovation in the Contact Center space? At Broadvoice, we’re looking for a motivated Manager, Sales Engineering to lead our LATAM sales efforts. You’ll play a critical role in shaping the way businesses communicate by leading a dynamic team and delivering cutting-edge Contact Center solutions. If you thrive in a fast-paced environment and love a challenge, this is the perfect role for you.

Your Impact:

• Drive Sales Success: Lead the pre-sales process for our Contact Center solutions by working closely with customers to gather their requirements and craft solutions that meet their unique needs.
• Deliver Winning Proposals: Create compelling responses to RFI, RFQ, and public tenders that demonstrate the value of Broadvoice’s technology.
• Engage in Solution Presentations: Showcase your technical expertise by delivering impactful presentations that illustrate the capabilities of our Contact Center solutions.
• Shape Future Solutions: Identify new features and innovations needed to stay ahead in the evolving Contact Center landscape.
• Lead a High-Performance Team: Manage and inspire your team of sales engineers, ensuring top-tier technical support and strategic alignment with our goals.

What You Bring to the Table:

• Expertise in Contact Centers: A background in engineering or a similar field with solid experience in Contact Center operations.
• Pre-Sales Mastery: Proven track record in pre-sales within voice and Contact Center software solutions.
• Leadership Skills: Experience managing a technical team, driving results, and fostering growth is a must.
• Technical Know-How: Familiarity with Windows OS, databases, IP protocols, scripting tools, and voice-over-IP systems is essential to your success.
• Project Management: Your ability to coordinate and manage projects in the tech space is highly valued.
• Global Readiness: Fluent in English and ready to travel as needed to support our global mission.

Why Broadvoice:

At Broadvoice, we’re more than just a cloud communications company. We’re a team of global innovators united by the mission to create meaningful human connections. With offices across the U.S., Latin America, and Europe, we’re reshaping the way businesses communicate. Join us, and you’ll be part of a vibrant culture where collaboration, diversity, and growth are at the forefront.

What We Offer:

• Career Growth: Ongoing learning opportunities, leadership development programs, and the chance to make a global impact.
• Inclusive Culture: Broadvoice fosters a culture of belonging through our DEI initiatives and active community-building efforts.

Ready to make a difference? Apply today to become a key player in revolutionizing business communications at Broadvoice.

Broadvoice is an Equal Opportunity Employer. We are committed to providing reasonable accommodations for individuals with disabilities.