Manager, Sales Development

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Job Category

Sales

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Role Overview:
We are seeking a dynamic Sales Development Manager to lead a team of outbound Sales Development Representatives (SDRs).
As the leader of this talented and motivated team, you’ll guide and inspire them to achieve individual, team, and organizational goals. You will also contribute to our corporate sales strategy by defining and implementing actionable plans to meet Salesforce’s objectives.Key Responsibilities:

• Team Leadership & Development:
  • Recruit, lead, and coach a high-performing team of outbound SDRs.
  • Foster a collaborative, supportive, and results-oriented culture through mentoring and hands-on coaching.
  • Drive your team’s professional growth by applying best practices to achieve maximum results.
• Collaboration & Stakeholder Management:
  • Partner with sales managers and account executives to align on goals for pipeline generation.
  • Build and nurture strong relationships with key stakeholders - Sales, Marketing, Sales Programs, Strategy team to align and execute on the GTM plans. 
• Optimizing Performance:
  • Regularly track and report team and individual results, business impact and revenue metrics.
  • Establish clear performance targets and empower team members to exceed expectations through effective coaching and creative incentives.
  • Data analysis and reporting.
• Cross-Functional Collaboration:
  • Work with Marketing to define campaign and event follow-up strategies and reporting mechanisms.
  • Partner with Account Executives to ensure proper lead follow-up and conversion.
  • Collaborate with Programs to drive strategic initiatives to build pipeline and revenue for the business.
• Culture Building:
  • Cultivate a high-energy, fun work environment where team members feel motivated and excited to contribute every day.

Qualifications:

• Sales Experience:
  • 8+ years of experience as an individual contributor in B2B software sales, with a strong track record of consistently meeting or exceeding quotas.
  • Preferably, experience in CRM or enterprise applications sales.
• Leadership Experience:
  • 2–3 years of experience managing and coaching sales teams to success.
  • Proven ability to mentor, inspire, and develop talent.
• Skills & Competencies:
  • Hands-on experience with lead generation, pipeline building, and key sales metrics in a SaaS organization.
  • Strong forecasting skills — from lead conversion to pipeline build and win rates.
  • Excellent interpersonal, written, and verbal communication skills.
  • Ability to thrive in a fast-paced, evolving environment.
  • Demonstrated ability to establish trusted relationships and influence cross-functional teams.

What’s in it for you?

• World-Class Training & Development:
  • Comprehensive professional development programs to enhance your growth and product knowledge.
  • Learning opportunities with industry leaders in complex selling.
• Career Growth Opportunities:
  • Clear progression pathways into Sales Management and Senior Leadership roles.
  • Potential for internal opportunities across Salesforce India after achieving performance milestones.
• Impact & Work Environment:
  • Be part of a team making a meaningful impact on customers’ businesses by delivering the world’s best CRM solutions.
  • Work in a dynamic, fun, and challenging environment designed to help you reach your full potential.

Accommodations

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.