Manager Risk and Control Enablement

See yourself in the team:

The Chief Operations Office (COO) is the engine room of the CBA Group, dedicated to operating and enhancing the processes that deliver products and services to our customers.

The Risk Advisory team in Retail Operations (RO) is a first line of defence function that provides practical, comprehensive, and integrated risk management advice to support RO in the delivery of exceptional outcomes for the Group’s retail customers.

Do work that matters:

You will play a key role within the team by strengthening, embedding and supporting ongoing improvement of the risk and compliance environment by providing risk advice on business change initiatives under the Change Management Risk Standard/Risk in Change, where you will work with a large number of stakeholders across our Product/Delivery partners and others across the Group. 

Additionally, you will also support RO on other elements of the Group’s Operational Risk Management Framework (ORMF) matters such as Risk and Control/Compliance Self-Assessments, Control Assessments, Issues, Operational and Compliance Incidents.

Key responsibilities:

• Complete risk assessments on any change initiatives or projects impacting RO processes or IT Systems and provide risk mitigation strategies, such as effective design and implementation of Controls.

• Support with risk and compliance activities including thematic deep dives, Risk and Control/Compliance Self-Assessments, maintenance of Compliance Obligations and Arrangements, Controls implementation and assessments, testing and reporting.

• Implementation and adherence to the Operational and Compliance Risk Management Frameworks.

• Provide advice and guidance to key stakeholders on the operation of the Group’s Operational Risk Framework.

• Enhancing and maintaining data quality across various systems, and delivering analysis and reporting to committees and business partners leveraging data, dashboards and trend analysis to generate insights and advise on risk improvement opportunities

• Drive continuous improvement in processes in the wider RO Business and in the Risk Advisory team.

What successful candidates will look like?
We work in an outcome driven environment, where the emphasis is on great team-work to achieve results. You will bring a strong understanding of technology and operational risk, controls and change risk with knowledge of compliance, gained within financial services and with relevant tertiary qualifications.

Additional requirements we’re looking for:

• Manager experience within Risk Management (Line 1 or Line 2), Risk Consulting, or similar role within the banking/financial services industry.

• Professional qualifications and certifications would be advantageous.

• Strong understanding and experience of control design/implementation and developing strategies for mitigating risk.

• Experience working with projects and familiarity with Agile ways of working would be advantageous.

• Ability to think critically, analyse data, identify risks and issues, solve problems and recommend actions

• Advisory or business partnering experience with excellent written and verbal communication skills in providing concise and clear advice.

• Ability to work autonomously and as part of a team.

• A curious nature and ability to question/challenge.

Your Development:

At CommBank, we’re committed to building a diverse and inclusive workforce reflecting the customers, businesses and communities we serve. We support our people with the flexibility to balance where work is done with at least half their time each month connecting in office. As a value’s driven organisation, we nurture and support our people through focusing on skill and talent development, collaboration, flexibility and internal promotion.

Advertising End Date: 13/05/2025