Relay, a Raleigh-based tech startup, is looking to change the way we communicate. We’re on a mission that matters, and we're hiring for a Manager, Revenue Strategy + Operations with strong financial modeling skills and startup experience to our team to help accelerate this mission.
Frontline workers are the lifeblood of our economy, and we're building the cloud platform that makes them better, faster and safer than ever before. Our cloud solution offers a data driven approach to frontline work through real time communications, real time location information and powerful real time data and insights. Here at Relay, we've designed, built and launched an entirely new product category and we're disrupting the handheld radio industry.
What is Relay? A platform that includes a simple, rugged, internet-enabled smart-device, and all the software that runs with it, for B2B clients and frontline workers across multiple industries and verticals. We've achieved proven product-market fit with a user experience that solves real-world customer pain and unlocks new capabilities. We are expanding our Product Management team to support this growth!
This strategic, high performing individual contributor role will focus on aligning business models—including pricing, go-to-market (GTM) motions, and support models—with our target customer segments in order to maximize growth and profitability. This role will play a critical role in evaluating the effectiveness of our current approaches, validating hypotheses, and refining strategies to accelerate our scaling efforts.
Key Responsibilities:
- Evaluation & Hypothesis Testing: Design and manage processes to evaluate the performance and effectiveness of our go-to-market-motions, validating key assumptions, and refining approaches based on data-driven insights.
- Cross-functional Collaboration: Partner with key stakeholders across Product, Sales, Marketing, and Customer Success to ensure business models are aligned with overall company goals and customer expectations.
- Market Analysis: Partner with Market Strategy team to gather ongoing analysis of market trends, competitive pricing, and customer behavior to inform business model decisions.
- Metrics & Reporting: Define key performance indicators (KPIs) to measure the success of business models and revenue strategies, reporting regularly to leadership on progress and insights.
Qualifications:
- 5+ years of experience with strategy, financial analysis, revenue or corporate planning, and analytics
- Highly proficient financial modeling and PpowerPpoint deck building
- Analytical mindset with the ability to form and validate hypotheses and drive data-informed decisions.
- Excellent communication skills, both written and verbal, with the ability to influence and present to senior leadership.
- Ability to deal with ambiguity and shifting priorities
- Entrepreneurial interest and passion for the startup space
- Bachelor’s Degree in Business, Finance, Economics, or a related field
About us: company, culture & perks:
We have a culture where we empower our Relayers to do the best work in their lives. We call this idea BWIML (pronounced bee wimmel = Best Work In My Life).
It's truly amazing what happy, engaged team members can achieve. Our ever evolving list of benefits means you'll be able to achieve work/life balance, stay healthy, perform impactful work, grow in your role, look after yourself/your family, and invest in your future.
At Relay, we offer...
- 100% Paid Insurance Health, Dental, Vision, Long/Short Term Disability and Life Insurance benefits for you and those who depend on you
- Generous Paid Time Off
- 401(K) Savings Plan + Company Match
- Baby Cash Reward + Paid Parental Leave
- Wellness Perks
- Free Snacks and Fun Times
- Latest tech, standing desks, and all the accessories and software you need to succeed in your role
Please note all finalist candidates must complete a successful background and reference checks prior to employment with Relay.
The Relay Hybrid Work Model
Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Wednesdays, plus one day selected by your organizational leader. These purposeful in-person days in a thoughtfully designed office help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.
At this time Relay is unable to provide sponsorship for employment. In order to be considered for employment, applicants must be currently legally authorized to work in the US and not require future sponsorship in order to continue working for Relay.
What We Do
Software powers the workforce...except for 55 million members who aren’t given access to a communication tool or rely on a walkie-talkie. With expense, the active nature of their jobs and guest interaction rendering a smartphone impractical, this subset of the workforce is often completely disconnected - not only from one another, but from critical information that could improve their efficiency and positively impact the bottom line of the companies that employ them.
