Company Description
Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.
Job Description
To ensure the consistent implementation of the Business and Commercial Clients value proposition/s and business life journeys for country. To be accountable for Client Coverage, Business and Commercial Clients relationships and associated financial and non-financial outcomes aligned to the strategic value drivers. Accountable for delivery of Standard Bank Group (SBG) and 3rd party products and services to this segment through the client engagement platform.
Qualifications
Qualification: Bachelor of Commerce or related.
Additional Information
Experience: 8 - 10 years in all facets of Business and Commercial Banking, an extensive client facing experience, knowledge and experience of Namibian consumers, their needs and their markets, a proven track record in high-level leadership in organisations of comparable size and complexity.
Key Responsibilities:
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Apply the effective use of the Client 1st lead generation system as a lead, queries and complaints management tool.
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Collaborate with direct report in order to fulfil the bank's objectives regarding client service; sales; people management and engagement; transformation; risk and compliance.
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Develop a deep understanding of clients business through regular interaction with clients at their place of business as per segment value proposition guidelines.
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Develop and implement sales best practices in support of the Business Banking value proposition and client expectations.
Behavioural Competencies:
- Examining Information
- Generating Ideas
- Interpreting Data
- Taking Action
- Team Working
Technical Competencies:
- Risk Acceptance
- Risk Identification
- Risk Management
- Risk Response Strategy
- Risk/ Reward Thinking
What We Do
As a brand with a legacy of 161 years in Africa, we have a deep understanding and belief in the boundless opportunities that this continent presents. Our vision extends beyond mere geography; it encompasses a profound recognition of the potential for growth that resonates within our people, customers, entrepreneurs, and all who share our unwavering commitment and passion for investing in Africa. With a presence in 20 countries across sub-Saharan Africa, we have cultivated a diverse community of the most skilled, innovative, and creative minds in the industry. Our purpose is to drive Africa's growth, acting as a catalyst for inclusive and sustainable economic development in the regions we serve. We strive to improve the lives of our fellow Africans by conducting business in an ethical and responsible manner. As a trusted partner, we consistently set higher standards and aspire to become better with each endeavour. We are more than just a banking institution; we are a driving force behind Africa's growth. Join us on this transformative journey. Together, we have the collective power to propel Africa into the future, making tangible progress for all who proudly call Africa home.
