Our Opportunity:
Chewy is seeking a Manager, Regional Inbound Transportation III to join our team in Plantation FL. In this role you will be play a vital role as a transportation leader owning end to end execution and performance of our transportation programs including dedicated fleets, one way truckload, less than truckload, and small parcel. You will be responsible for leading a group of transportation professionals and own transportation metrics within your region including cost metrics, service metrics, and driving standard of work. You will actively work to drive performance of metrics, root cause defects, create and drive process improvements, and define clear business requirements. You will get the opportunity to own a segment of the transportation network and work cross-functionally, partnering closely with In Stock Inventory Planning, S&OP, Finance, FC Operations, Systems and Tech, Procurement, and third-party carrier providers.A candidate for this position must bring experience utilizing data to drive decision making, have a passion for problem solving, a track record of implementing process improvements, and a desire to cultivate a motivated and results-driven team. The ideal candidate has strong analytical skills with success driving action from business insights.
What You’ll Do:
- Lead a team of 3+ transportation professionals to drive cost metrics, service metrics, and standard of work.
- Develop and maintain standard of work to drive process improvements within the transportation operation that align with business objectives
- Utilize data to perform analysis and transform those insights into clear requirements to drive systematic or programmatic improvements within your operation
- Perform root cause analysis, develop and implement corrective action plans to drive service and cost improvements across the network
- Utilize data to understand business objectives and identify defects; transform those insights into clear actions to drive cost and service levels improvements.
- Leverage your communication skills to partner cross functionally within supply chain partners to measure outcomes from recommendations and actions taken
- Engage with third-party carrier account executives to leverage capacity and performance to meet company objectives
- Collaborate with third-party vendors to identify and address obstacles, streamline processes by reducing manual tasks, and implement solutions that enhance loading and pickup efficiency, ensuring alignment with delivery performance metrics
What You’ll Need:
- 5+ years within Supply Chain or transportation experience with experience owning performance metrics and driving systematic change in an matrixed organization
- 3+ years of people leader with proven record of driving results and continuous improvement
- Experience in an e-commerce environment, preferably in transportation, supply chain and/or operations
- Analytical skills including SQL and advanced Excel, including the ability to pull data and use to identify and solve ambiguous problems
- Strong written, verbal, analytical and problem-solving skills
- BS or Master's degree in supply chain, industrial engineering, logistics, or equivalent
- Position may require travel
Bonus (if applicable):
- Transportation engineering experience
- Experience with methodologies such as Lean/Six Sigma
- Tableau dashboard creation experience
- E-commerce background
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
If you have a question regarding your application, please contact [email protected].
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What the Team is Saying
What We Do
We view pets and pet parents as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential.
We don’t just stand by our company mission—we’re obsessed with it. We seek to be the most trusted and convenient destination for pet parents and partners, everywhere. And we’re constantly finding new ways to do just that.
At Chewy, we understand pet parenthood is full of joyful highs and anxious lows. That’s why we’re here, standing alongside pet parents, providing everything their pets need for a happy, healthy life. We’re a leading online source for pet products, supplies, and prescriptions. We offer a broad selection of high-quality products and services at competitive prices with an exceptional level of customer care and a personal touch.
Since launching in 2011, we’ve combined the personalized service of your neighborhood pet store with the convenience and speed of e-commerce. We pride ourselves on being the only brand available 24/7/365 to support pet parents throughout their journey.
We have a rich history of being recognized for our deep care and personalization while going above and beyond for our customers and their pets.
We view pets and their people as more than just customers and look forward to meeting their needs and exceeding expectations through every interaction. With Chewy, no one pet-parents alone.
Our culture is for those who thrive on delivering results and becoming your best—no matter your role or location. At Chewy, our Operating Principles serve as a common language, or framework, that connects two of Chewy's most valuable elements—our people and our culture. The Operating Principles guide our character, capabilities, imagination, and methods for execution in support of our company's mission.
Why Work With Us
We're proud to be one of the fastest growing e-commerce companies of all time.
With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.
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