We are currently facing a nationwide mental health epidemic marked by rising rates of depression, anxiety, trauma, substance use disorders, and suicide. At the same time, those seeking help often encounter barriers—whether geographic, financial, or systemic—that prevent them from receiving timely and effective care. This urgent need calls for a reimagined approach to behavioral health treatment.
At Charlie Health, our mission is to connect the world to life-saving mental health treatment. Our innovative virtual programs combine curated group sessions, individual therapy, and family therapy, delivered through personalized, evidence-based treatment plans designed for sustainable healing from the comfort of home. By connecting individuals with shared experiences and fostering supportive communities, Charlie Health provides a pathway to long-term recovery, with over 90% of our clients seeing improvement in their most challenging mental health symptoms.
Every member of our team shares a deep commitment to this mission. If you’re driven to make a meaningful impact, we invite you to join us in reshaping the future of mental healthcare.
About the Role
We are seeking a Recruiting Manager to join our high-growth team. In this role, you’ll take ownership of leading and building a team, recruiting best practices, achieving hiring plan goals, and leading data and reporting efforts for the teams you support. You’ll partner with leadership in various departments to build teams and help shape the culture and processes of the department.
The ideal candidate will have a bias for action, a data-driven mindset, and pursue excellence. You are someone who enjoys rolling up your sleeves and getting things done. You have a passion for building relationships and collaborating with others. You thrive in a fast-paced environment and are comfortable with ambiguity. You are highly analytical and have a track record of using data to make informed decisions that lead to positive outcomes.
Responsibilities
- Lead and develop a team of recruiters and recruiting coordinators to support our hiring efforts and deliver exceptional candidate experiences
- Partner with hiring managers to understand their hiring needs and develop a comprehensive recruiting strategy that supports our growth goals while ensuring alignment with our values and culture
- Own people management and development, providing mentorship, guidance, and performance feedback to maximize the potential of your team
- Drive recruiting process best practices, continuously optimizing processes to improve efficiency and candidate experience
- Achieve hiring plan goals by setting clear expectations, tracking progress, and leveraging data-driven insights to drive continuous improvement
- Lead our data and reporting efforts, establishing and tracking key recruiting metrics to measure success and identify areas for improvement
- Stay up-to-date with industry trends and best practices in recruiting, and implement new ideas and innovative solutions to drive better recruiting outcomes
- Champion diversity, equity, and inclusion in all recruiting efforts and develop strategies to attract and hire a diverse talent pool that reflects our values and commitment to inclusion
Requirements
- 7+ years of experience in recruiting, with 2+ years of management experience
- Prior experience working in high-growth startups
- Proven track record of building and leading high-performing recruiting teams
- Strong data-driven expertise and experience using data to drive recruiting decisions and outcomes
- Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders at all levels
- Passionate about creating exceptional candidate experiences and committed to diversity, equity, and inclusion in all recruiting efforts
- Able to work a hybrid schedule of 4 days/week in our NYC office and located within 75 minutes' commuting distance of the office
Benefits
Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.
Additional Information
The expected base pay for this role will be between $145,000 and $160,000 per year at the commencement of employment. However, base pay will be determined on an individualized basis and will be impacted by location and years of experience. Further, base pay is only part of the total compensation package, which, depending on the position, may also include incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Charlie Health-sponsored benefits.#LI-HYBRID
- Connection: Care deeply & inspire hope.
- We care personally about every single person in the Charlie Health ecosystem: our clients, providers, and team members alike.
- We inspire hope with every interaction, reminding our clients that we truly and unconditionally believe in them.
- Congruence: Stay curious & heed the evidence.
- We ask “why” five times before we’re satisfied with the answer. We don’t stick to the status quo; we challenge our assumptions and remain humble.
- Above all, we’re results-oriented. When we find data that calls our original plan into question, we modify or pivot.
- Commitment: Act with urgency & don’t give up.
- We work as swiftly as possible. The mental health crisis is relentless, and so are we.
- Our clients don’t give up and neither do we. Persistence is our superpower.
Please do not call our public clinical admissions line in regard to this or any other job posting.
Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services.
Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals.
At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people.
Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation.
What We Do
Charlie Health provides personalized, treatment programs for teens, young adults, and families struggling with mental health and substance use disorders. Our team of forward-thinking, industry leaders leverage a tailored approach to evidence-based, comprehensive treatment plans. Through group, individual, and family therapy, we're providing clients with the support they need to achieve sustainable healing.
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