Manager, Quality

Posted 8 Days Ago
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Livonia, MI
Senior level
Retail • Sales
The Role
The Manager, Quality is responsible for developing and executing quality and continuous improvement strategies, overseeing Quality Management System (QMS) implementation, driving Lean and Six Sigma methodologies, and collaborating with teams on quality assurance for products. They lead cross-functional teams and ensure alignment with business systems and customer expectations, while promoting a culture of quality.
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Job Description

JOB SUMMARY:

Responsible for all aspects of corporate and multi-site quality programs to ensure successful attainment of AOP goals and objectives.

PRINCIPAL FUNCTIONAL RESPONSIBILITIES:

  • Strategic Leadership in Quality and Improvement: Develop and execute comprehensive quality and continuous improvement strategies that align with multi-site operational goals, fostering a culture of excellence and innovation.
  • Quality Management System Optimization: Lead the refinement, implementation, and oversight of the Quality Management System (QMS) to ensure seamless integration across all organizational levels and facilities.
  • Lean Manufacturing and Continuous Improvement: Champion lean methodologies, such as Six Sigma and Kaizen, to drive efficiency, reduce waste, and enhance overall operational performance.
  • Integration with Business Systems: Establish robust connections between quality initiatives and the CabinetWorks Management Operating System (COS), ensuring alignment with broader business processes and objectives.
  • Product Lifecycle Quality Oversight: Collaborate with cross-functional teams to develop advanced quality control plans for new product introductions and manage quality assurance processes for existing products, ensuring alignment with company standards.
  • Data-Driven Quality Insights: Utilize advanced analytics and SPC to interpret quality data, identify trends, and provide actionable insights that support continuous improvement and strategic planning.
  • Cost Optimization and Savings Initiatives: Develop and monitor programs to control quality costs while identifying and documenting opportunities for cost savings and operational enhancements.
  • Cultural Transformation in Quality: Promote a quality-centric mindset through transparent communication, employee engagement initiatives, and structured training programs that empower teams at all levels.
  • Stakeholder Collaboration: Act as a key liaison with internal and external stakeholders to ensure quality standards meet customer expectations and regulatory requirements, fostering trust and long-term relationships.

ESSENTIAL QUALIFICATIONS AND SKILLS:

  • Education: Bachelor’s degree in Engineering, Quality Management, Business Administration, or related field; Master’s degree is a plus.
  • Certifications: Lean Six Sigma Green/Black Belt, ISO Lead Auditor, and ASQ certifications (e.g., CMQ/OE or CQA) preferred.
  • Experience: 8–10 years in quality management
  • Quality Systems Expertise: Strong knowledge of ISO standards (e.g., ISO 9001, IATF 16949) and ability to develop and maintain QMS across multiple locations.
  • Manufacturing Knowledge: Proven experience in regulated industries (e.g., automotive, aerospace, medical devices) and tools like SPC, APQP, and FMEA.
  • Continuous Improvement: Demonstrated success in driving Lean Manufacturing, Kaizen, and Six Sigma initiatives across diverse teams.
  • Technical Proficiency: Advanced skills in Microsoft Office, ERP systems (e.g., Oracle/Unidata), and quality tools (e.g., Minitab).
  • Analytical Skills: Strong data analysis and reporting abilities for key metrics like scrap rates, defect rates, and customer complaints.
  • Leadership and Collaboration: Proven ability to lead cross-functional teams, foster partnerships, and drive a quality-focused culture.
  • Travel: Willingness to travel up to 50% to oversee multiple sites, with experience in remote team management tools.

ShiftFull or Part TimeFull time

Cabinetworks Group (the “Company”) is an equal opportunity employer and we want to have the best available persons in every job. The Company makes employment decisions only based on merit. It is the Company’s policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company.

Cabinetworks Group is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.

E-Verify Participation Poster: English & Spanish

E-verify Right to Work Poster: English, Spanish

The Company
Ann Arbor, Michigan
1,325 Employees
On-site Workplace
Year Founded: 2020

What We Do

At Cabinetworks Group, our shared purpose is to build life into the kitchen — the place where people spend such a meaningful part of their personal and family lives, and the true heart of any home.

We’re America’s largest privately held cabinetmaker, a best-in-class team of over 8,000 employees in 25 locations, including 19 manufacturing facilities. We design and manufacture the most comprehensive choice of kitchen cabinets in the country through 16 brands, among them iconic leaders like KraftMaid®, Medallion® and Merillat®.

It is our people who build the life into this company, fueling our growth mindset. Together, we fully intend to reshape our industry, by bringing humanity and a collaborative spirit to every aspect of the customer experience. And to become its employer of choice.

This is why a career with our company can be so satisfying, rewarding and worthwhile.

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