Manager, Quality Systems

Posted 2 Days Ago
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Greendale, IN
Senior level
Biotech • Pharmaceutical
The Role
The Manager, Quality Systems oversees Quality System documentation, manages audits, leads investigations on customer complaints, and ensures compliance with food safety standards and regulations.
Summary Generated by Built In

Manager, Quality Systems

Position Summary

Catalent, Inc. is a leading global contract development and manufacturing organization (CDMO) whose mission is to develop, manufacture, and supply products that help people live better and healthier lives. Catalent is dedicated to delivering unparalleled service to pharma, biotech, and consumer health customers, supporting product development, launch, and full life-cycle supply. With time-tested experience in development sciences, delivery technologies, and multi-modality manufacturing, Catalent supports the acceleration of development programs and the launch of more than a hundred new products every year. Powered by thousands of scientists and technicians and the latest technology platforms at more than 40 global sites, Catalent supplies billions of doses of life-enhancing and life-saving treatments for patients annually.

Greendale is one of Catalent’s gummy technology development and manufacturing facilities in North America. The site manufactures organic and vegan-based nutraceuticals via confection to enhance wellness for all consumers.  Simply put – we make healthy gummies. Within the Catalent network, we offer a broad range of integrated formulation and analytical services to solve difficult development and manufacturing challenges.

The Manager, Quality Systems is responsible for the creation and maintenance of the Quality System documentation. Communicate any deviations to management. The Manager, Quality Systems will assist the Quality Assurance team with special projects as required. Comply with SQF, Food Safety Plan (HACCP), Food Quality Plan (FQP) standards.

The Role

  • Subject Matter Expert (SME) for SQF, FSMA/HACCP and 21 CFR 111 Standards and implementation.

  • SQF Practitioner and FSMA PCQI lead for the site.

  • Responsible for validation of the Food Safety Preventative Controls.

  • Manage and report on the Environmental Monitoring program execution, performance and corrective actions.

  • Manage, trend and report Customer Complaints and lead investigations for completion of Customer CARs.

  • Support the creation and maintenance of all documentation related to the Quality System utilizing technical writing skills to ensure proper formatting, numbering and organization of all related documents: MMRs, specifications, BPRs, Food Safety and Quality Plans and any other documents as required.

  • Manage the internal plant routing and approval process for new documents and process deviations.

  • Lead the internal audit program by managing the internal audit schedule, training of internal auditors, performing internal audits and inspections and documenting all areas of non-conformance to support continuous improvement efforts and ensure corrective actions are implemented to eliminate them.

  • Responsible to completion and response to all Customer related Non-conformance reports.

  • Work with Production and Packaging Managers, Supervisors, and R&D to maintain and update records and documentation

  • Other duties as assigned

The Candidate

  • Bachelor's degree in Food Science, Biology, Chemistry, or other related major required.

  • 5+ years of experience in a GMP facility in a managerial role required.

  • SQF Practitioner with implementation experience required.

  • FSMA Preventative Control and Qualified Individual (PCQI) and HACCP trained within the last 3 to 5 years with experience implementing and validating Food Safety programs required.

  • Experience implementing cGMP and 21 CFR 111 Standards is a plus.

  • Experience implementing and managing Environmental Monitoring Programs.

  • Knowledge of NLEA labeling requirements is a plus.

  • Supplier Auditor certification preferred

  • For business and safety reasons, must be able to communicate effectively verbally and in written English.

  • Ability to communicate with all line level positions and management

  • Strong interpersonal skills are essential. Ability to develop cross functional and multinational relationships to support interaction with various internal customers.

  • The employee must be able to lift and/or move up to 25 pounds. While performing the duties of this job, the employee is required to use hands to finger, handle, or feel and is frequently required to stand, walk, reach with hands and arms, stoop, kneel, crouch, or
    crawl, and talk or hear. The employee is required to sit, climb or balance and taste or smell.

Why you should join Catalent

  • Diverse, inclusive culture

  • Competitive salary

  • 401(k) retirement savings plan with company match

  • Educational assistance/reimbursement

  • 152 hours of paid time off + 8 paid holidays

  • Medical, dental, and vision insurance

  • Life insurance

  • Wellness programs

  • Flexible spending account

  • Employee discount programs

  • Robust employee referral program

Catalent offers rewarding opportunities to further your career!  Join the global drug development and delivery leader and help us bring over 7,000 life-saving and life-enhancing products to patients around the world. Catalent is an exciting and growing international company where employees work directly with pharma, biopharma and consumer health companies of all sizes to advance new medicines from early development to clinical trials and to the market. Catalent produces more than 70 billion doses per year, and each one will be used by someone who is counting on us. Join us in making a difference. 

personal initiative. dynamic pace. meaningful work.

Visit Catalent Careers to explore career opportunities.

Catalent is an Equal Opportunity Employer, including disability and veterans.

If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may submit your request by sending an email, and confirming your request for an accommodation and include the job number, title and location to [email protected]. This option is reserved for individuals who require accommodation due to a disability. Information received will be processed by a U.S. Catalent employee and then routed to a local recruiter who will provide assistance to ensure appropriate consideration in the application or hiring process.

    

Notice to Agency and Search Firm Representatives: Catalent Pharma Solutions (Catalent) is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Catalent employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Catalent. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

Important Security Notice to U.S. Job Seekers:

Catalent NEVER asks candidates to provide any type of payment, bank details, photocopies of identification, social security number or other highly sensitive personal information during the offer process, and we NEVER do so via email or social media. If you receive any such request, DO NOT respond— it is a fraudulent request. Please forward such requests to [email protected] for us to investigate with local authorities.

California Job Seekers can find our California Job Applicant Notice HERE.

Top Skills

21 Cfr 111
Cgmp
Fsma
Haccp
Sqf
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The Company
HQ: Somerset, NJ
13,715 Employees
On-site Workplace
Year Founded: 2007

What We Do

Catalent, Inc. is a leading global contract development and manufacturing organization (CDMO) whose mission is to develop, manufacture, and supply products that help people live better and healthier lives. Catalent is dedicated to delivering unparalleled service to pharma, biotech, and consumer health customers, supporting product development, launch, and full life-cycle supply. With time-tested experience in development sciences, delivery technologies, and multi-modality manufacturing, Catalent supports the acceleration of development programs and the launch of more than a hundred new products every year. Powered by thousands of scientists and technicians and the latest technology platforms at more than 40 global sites, Catalent supplies billions of doses of life-enhancing and life-saving treatments for patients annually. For more information, visit www.catalent.com.

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