About Us
Hungryroot is your partner in healthy living. We get to know your lifestyle, budget, health objectives, and preferences, and we recommend and deliver nutritious groceries, easy recipes, and essential supplements for you and your family. It’s the easiest way to eat healthy, achieve your goals, save time at the store and in the kitchen, and live a healthy (and delicious) life.
Founded on the belief that food is the foundation of health, we’re building a future where eating well is easy and enjoyable. Hungryroot is a remote-first company with a headquarters in New York City and employees distributed across the U.S. We foster connection and collaboration through virtual and in-person team events, ensuring that everyone feels like an owner in our shared mission.
This position is based on-site at our Indianapolis, Indiana fulfillment center. The work schedule is Thursday – Monday 6:00pm to 4:30am.
About the Role
We are looking for an Operations Manager to join our Fulfillment Operations team in Indianapolis. This individual will be responsible for formulating strategy, improving performance, procuring materials & resources, and ensuring compliance. As an Operations Manager, this person needs to be ready to mentor their direct reports and be excited about leading their team. This manager will have oversight of outbound operations on night shift.
Additional responsibilities will include uncovering opportunities to improve the customer experience, order accuracy, and implementing best practices across all levels of our fulfillment operations. The ideal candidate is always looking for ways to engage their employees and make the workplace more effective and efficient
The ideal candidate has extensive leadership experience in fulfillment operations and loves to improve performance, has a positive attitude, a strong work ethic, learns quickly, and leads by example.
Responsibilities
- Ensure all operations are carried out efficiently and cost-effectively
- Foster a safe, productive and engaged work environment
- Improve operational management systems, processes and best practices
- Responsible for fulfillment KPIs
- Improve metrics as applicable
- Analyze financial data to improve profitability
- Ensure all policies and processes are followed
- Partner with peers (HR, Supply Chain, Food Safety Transportation)
Qualifications
- Degree in Business, Operations, Logistics or similar
- Proven experience as an Operations Manager or similar role (manufacturing/fulfillment)
- Proficient with Warehouse Management Systems, such as NetSuite
- Skilled in Microsoft Office (Excel) and/or Google Docs/Sheets
- Experience working in an Automated Pick Environment
- Knowledge of organizational effectiveness and operations management
- Experience budgeting and forecasting
- Familiarity with business and financial principles
- Experience with Inventory Control and Processes
- Outstanding organizational skills
- Continuous improvement experience
- Familiar with developing and launching lean initiatives (5S, Kaizen, etc)
Nice to Haves
- Food & Beverage facility experience
Perks & Benefits
- Competitive compensation + comprehensive Medical, Dental, and Vision benefits
- Unlimited vacation policy
- Monthly Hungryroot credit
- Universal paid parental leave
- 401k
Top Skills
What the Team is Saying
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What We Do
Hungryroot is your personal grocer, powered by AI and the belief that food deeply impacts your daily life. You tell us a little about yourself, and we deliver healthy groceries to your door each week with recipes and meal planning support. Hungryroot helps you save time, save money, shop sustainably, and eat what makes you feel your best.
Hungryroot first launched in 2015 as a better-for-you foods brand. Now six years later, Hungryroot is pioneering an entirely new way to grocery shop through predictive, personalized grocery delivery. Along with offering the best modern brands, Hungryroot continues to develop its own line of innovative healthy products, including the brand's award-winning Black Bean Brownie Batter.
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Remote Workspace
Employees work remotely.
