Manager, Project Management, Supply Chain Solutions (Hybrid)

Posted 2 Days Ago
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2 Locations
Hybrid
133K-167K Annually
Mid level
Fintech • Machine Learning • Payments • Software • Financial Services
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The Role
The Manager of Project Management for Supply Chain Solutions at Capital One will oversee high priority projects, manage WMS metrics, and collaborate with stakeholders to drive results. The role requires strong communication and project leadership skills to enhance operational effectiveness and deliver on strategic initiatives.
Summary Generated by Built In

Manager, Project Management, Supply Chain Solutions (Hybrid)
Supply Chain Solutions (SCS) manages over 2 billion customer interactions annually for Capital One. SCS partners with over 25 suppliers and is accountable for ~$1B spend. In addition to managing and influencing every aspect of the credit card production and print media/marketing global supply chain (from paper mills to card manufacturing and logistics providers), this team delivers innovations across direct marketing and keeps Capital One out in front of the competition. SCS is embarking on an exciting transformation journey and we are looking for a Project Manager to join our team!
As a Manager Project Manager in SCS, you will drive strategy and execute on high priority projects for our Well-Managed Solutions team (WMS). You will work with smart and passionate people to deliver results that have a direct impact on the company's bottom line. You will take on important and exciting responsibility from day one, working with key stakeholders across the company. You will be challenged to excel and lead alongside the brightest talent in the industry and be rewarded for your achievements.
General Responsibilities:

  • Own and present key WMS metrics in various forums (i.e. monthly and quarterly business reviews) with key stakeholders across multiple management levels
  • Ability to tell stories with data and clearly communicate the key focus points to stakeholders
  • Manage all WMS data shares, data dashboards and ad hoc data support for the Supply Chain Operations team
  • Provide project management support and maintain project planning for all WMS special projects and coordination of BAU (business as usual) work
  • Attend change controls forums on behalf of WMS to determine impacts to the team/ involvement needed
  • Manage and maintain the control summary dashboards to ensure controls owned by WMS are being executed according to SLA (Service Level Agreements) and meeting performance targets
  • Any additional support or responsibilities as requested by WMS leadership


An ideal candidate will be experienced with :

  • Having excellent communication and partnership skills which are essential for interacting and communicating with key stakeholders at all levels across the company to manage, inform and influence outcomes
  • Designing, developing, and managing project plans in a complex dynamic environment, revising needs to meet changing requirements
  • Leading moderate to large complex projects and programs by providing strategic direction to projects, peers, and direct reports.
  • Ensuring projects are being documented appropriately to mitigate risk and to be delivered on time
  • Leveraging problem solving and influencing skills to ensure project plans deliver on intent
  • Partnering cross-functionally with project customers to provide strategic and tactical thought partnership to effectively drive project delivery
  • Building relationships and collaborating with key stakeholders to ensure delivery of commitments
  • Exhibiting outstanding influencing skills to effectively drive project / program efforts
  • Demonstrating a proven track record of excellent project management, bringing the ability to quickly put structure in place to manage work in a dynamic complex environment.
  • Displaying a passion for coaching and developing a team of associates through their leadership style


Location: This role is hybrid, where you will be expected to spend 3 days per week working in the office (McLean, VA or Richmond, VA) and the remainder of the week working virtually.
Basic Qualifications:

  • High School Diploma, GED, or Equivalent Certification
  • At least 3 years of Project or Process Management Experience
  • At least 3 years of Data Management experience
  • At least 2 years of People leadership experience
  • At least 2 years of experience using Google Suite or Microsoft Office


Preferred Qualifications:

  • Bachelor's Degree or Military experience
  • At least 5 years of Project or Process Management Experience
  • At least 5 years of Data Management experience
  • At least 3 years of People leadership experience
  • Six Sigma, Lean, or PMP Certification


At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean, VA: $146,100 - $166,700 for Manager, Project Management
Richmond, VA: $132,800 - $151,600 for Manager, Project Management
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected] . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to [email protected]
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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The Company
HQ: McLean, VA
55,000 Employees
Hybrid Workplace
Year Founded: 1994

What We Do

At Capital One, we think and work like a tech company, using our digital fluency to transform everything about the customer experience. We’re bending data to our will, and turning a stodgy industry on its head. That’s reflected in our ranking as the number one business technology innovator in the U.S. in the 2016 InformationWeek Elite 100.

Why Work With Us

Here’s another question: What are you looking for? A place where curiosity is the starting point? Where data leads to human insights? Where humanity drives product development? We’re bringing breakthrough products and services to consumers, small businesses, and commercial clients. And each new idea makes life better for millions of people.

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Capital One Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Not Specified
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HQMcLean, VA
Atlanta, GA
Bengaluru, Karnataka
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Boston, MA
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Chicago, IL
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London, GB
Mexico, MX
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New York, NY
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Nottingham, GB
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Philadelphia, PA
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Plano, TX
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Richmond, VA
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San Francisco, CA
Toronto, ON
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