Manager, Programmatic Account Management

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Clear Channel Outdoor

Job Summary:

The Manager, Programmatic Account Management is responsible for the full post-sale execution and management of Clear Channel Outdoors’s industry-leading programmatic approach for top tier clients across our roadside, airport, and Times Square inventory footprints. This role oversees Account Managers and interfaces strategically with the Product, Ad Operations, Data, Finance, and Sales teams to ensure Clear Channel Outdoor has the campaign activation approach and process infrastructure in place to continue to scale our programmatic business.

Job Responsibilities

• Ensures priority accounts are being serviced optimally by the Account Managers and engages with key supply-side and demand-side platforms to enhance these partnerships.
• Proactively works with high value existing clients and partners to create new revenue opportunities and drive renewals.
• Oversees team’s management of live campaigns on a daily basis to ensure they are delivering and meeting the clients’ objectives.
• Assists team in developing optimization recommendations at the campaign and agency levels.
• Manages, coaches, and develops their team; holds them accountable against metrics and customer expectations, provides recognition and performance feedback by maximizing individual's talents.
• Partners with Sales team to maintain tight linkage between pre/post-sale execution.
• Handles escalations that pertain to PMP deal setup, creative trafficking, third party integrations, inventory management, and/or campaign delivery discrepancies.
• Manages execution of projects such as DOOH inventory enablement, cross-campaign analytics / yield optimization and team process development.
• Liaises with the data team to review research study outcomes, communicate solutions that demonstrate KPI achievement, and enable optimizations
• Other projects and duties as assigned.

Job Qualifications

Education and Certifications

• Bachelor’s degree in business, marketing, technology, or related field preferred, or equivalent combination of education, training, experience, or military experience.

Work Experience

• Minimum four (4) years working across functions in the media agency, publisher, or OOH media-owner space in a media planning, media buying or account management capacity.
• Two (2) years working in a programmatic-heavy or programmatic-centric role, working with ad technology (i.e., platforms, products, and monetization), understanding of RTB/DSPs/SSPs, and managing ad campaigns preferred.
• Sell-side account management or agency experience preferred.
• Manager experience preferred.

Skills

• Knowledgeable with the principles of ad serving, analytics, and DMPs.
• Solid understanding of relevant campaign metrics (foot traffic, reach frequency, tune-in, etc.).
• Proficient in Microsoft applications (i.e., Word, Excel, PowerPoint, etc.), PowerBI, and Atlassian platforms.

Competencies

• Attention to Detail: Working in a conscientious, consistent, and thorough manner.
• Business Perspective: Using an understanding of business issues, processes, and outcomes to enhance business performance.
• Information Gathering and Processing: Locating and collecting data from appropriate sources and analyzing it to prepare meaningful and concise reports that summarize the information.
• Initiative: Dealing with situations and issues proactively and persistently, seizing opportunities that arise.
• Insights Analytics: Aligning data strategy and insights with business applications.
• Inspiring Others: Energizing and inspiring others to strive for excellence and commit to common goals and purposes, creating a sense of self-efficacy, resilience, and persistence in followers.
• Presentation: Preparing and delivering presentations in a variety of formal and informal settings, engaging the audience, and managing the logistical components of the presentation such as the location and technology.
• Problem Solving: Identifying problems and the solutions to them.

Physical Demands

The demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Employee must have the ability to sit and/or stand at a desk for a minimum of eight (8) hours a day and complete tasks requiring repetitive use of hands.
• The employee must have the ability to lift and move items up to 15 pounds.
• Employee must have the ability to see written documents, computer screens and to adjust focus.
• This job is performed in a temperature-controlled office environment.

Other Requirements

• Able to travel outside of the office 10-15% of the time for client meetings, corporate meetings, and industry events.

New York City Salary Range: $100,000 to $117,000

Bonus Eligible

Comprehensive Benefits package offerings, which includes:

• Multiple Medical, Dental, and Vision Plans to choose from

• Health Care Spending Accounts (HSA and FSA Options)

• Dependent Care Flexible Spending Account

• Optional Short Term and Long Term Disability Plans

• Company Paid Employee Life and AD&D Insurance

• Supplemental Life and AD&D Insurance (Employee/Spouse/Child)

• Voluntary Benefits: Critical Illness, Accident, Identity Theft Protection, Legal Assistance, and Pet Insurance

• Pre-Tax Commuter Spending Account

• Employee Assistance Program (EAP)

• 401(k) Savings Plan with company match

• Paid Time Off (Accrued Vacation and Sick Plans)

• Discounted Gym Memberships

• Professional Development Opportunities

• Employee Resource Groups

EEOC statement

As an equal opportunity workplace, we believe that being your authentic self enables us to deliver innovative advertising solutions while enhancing our communities. Our goal is to foster an inclusive environment where we celebrate you as you are, and value your growth and passion.

Location

New York, NY: 200 Park Avenue, Suite 701, 10166

Position Type

Regular

The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.

Our organization participates in E-Verify. Click here to learn about E-Verify.

Current employees and contingent workers click here to apply and search by the Job Posting Title.