Manager of Program Support

Posted 7 Days Ago
Be an Early Applicant
Thailand
Mid level
Hospitality
The Role
The Manager of Program Support leads a team to implement child development programs, manage staff, ensure program quality, and facilitate collaboration with partners.
Summary Generated by Built In

Location: Mae Sot, Thailand (with travel to Chiang Mai and field locations)

This manager leads a staff of professionals who independently consult on, develop and support the implementation child development programs and interventions. Manages assigned professional staff and inculcates all initiatives with Compassion's program design. The leader ensures that holistic child development is considered in all initiatives. The manager supports the development and implementation of local program design in support of the global framework. The primary purpose of this position is to provide full management of senior professional staff. This responsibility includes hiring, discipline, and termination, as well as, coaching, performance management, assigning, checking, and approving work to satisfy broad objectives and department strategies. The incumbent will ensure completion of department responsibilities, calling on available resources to achieve department objectives, working within approved budget.

Key Responsibilities

  • Acts as an advocate to raise the awareness of the needs of children. Understands mandate to protect children. Commits to and prioritizes child protection considerations in all decision-making, tasks and activities across the ministry. Abides by all behavioral expectations in Compassion’s Statement of Commitment to Child Protection and Code of Conduct. Reports any concerns of abuse, neglect or exploitation of children through Compassion’s internal reporting process and appropriately supports responses to incidents if they occur.
  • Lead and coach a field-based team delivering frontline program support across the Thai-Myanmar border locations
  • Guide partners in implementing child and youth development interventions, aligned with Compassion's ministry approach
  • Monitor and strengthen program quality, ensuring contextual relevance and evidence-based impact
  • Foster strong relationships with local partners, communities and networks to support collaboration and learning
  • Manage risk and lead field-level child protection, safeguarding, and accountability processes.
  • Serve as a bridge between strategy and implementation, collaborating with national office and regional teams
  • Oversee team operations, including planning, field visits, reporting, and resource use.
 
Qualifications & Experience
  • Accountable for supporting, upholding, and engaging in Compassion's core "Cultural Behaviors" in all internal and external communication and relationships.

  • 3–5 years’ people management experience, ideally in a non-profit setting.

  • Strong background in program implementation in an NGO setting

  • Demonstrated success leading in high-complexity, low-resource environments (e.g., border communities, refugee contexts).

  • Karen language highly preferred or significant experience working with Karen-speaking communities.

  • Fluency in the English Language

  • Deep understanding of the Thai-Myanmar Border context, including local networks and geographic sensitivities.

  • Willingness to travel frequently; initial field presence will be ~30% during onboarding phase.

  • Bachelor's Degree in a related field

Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
7,085 Employees
On-site Workplace
Year Founded: 1952

What We Do

Compassion International is a Christian child development ministry aimed at releasing children from spiritual, economic, social and physical poverty in Jesus’ name.

We are church-based: Compassion believes the Church is God’s chosen instrument to bring hope to a hurting world.
We believe the strategic placement of local churches makes them best suited to address the holistic needs of the children in their communities. And only they can effectively deliver the Jesus-based teaching and whole-life care that children in poverty deserve. Compassion partners with 8,000+ churches in 25 countries around the world to deliver our holistic child development program.

We are child-focused: Compassion’s ministry is focused on the individual child and his/her development. We offer this assistance irrespective of caste, creed, class or religion. At Compassion, we believe entire communities will feel the positive impact of our presence because what happens in the life of a child ripples throughout his or her environment.

We are Christ-centered: Jesus is the core of our ministry and his life and teachings shape our programs. They reflect the spiritual commitments of our staff. And they guide how we love people, respect communities and cooperate with nations.

We are committed to integrity: We hold ourselves to the highest professional and biblical principles in all aspects of our ministry and maintain the highest industry standards for our allocation of funds.

Compassion and Compassion International are registered trademarks of the United States government

Similar Jobs

Mondelēz International Logo Mondelēz International

People Lead - SEA MSC Projects & Governance

Big Data • Food • Hardware • Machine Learning • Retail • Automation • Manufacturing
Remote
Hybrid
11 Locations
90000 Employees

Takeda Logo Takeda

Receptionist

Healthtech • Software • Analytics • Biotech • Pharmaceutical • Manufacturing
Hybrid
Bangkok, Phra Nakhon, Bangkok, THA
50000 Employees

Magna International Logo Magna International

EHS Lead

Automotive • Hardware • Robotics • Software • Transportation • Manufacturing
Hybrid
Pluak Daeng, Rayong, THA
171000 Employees

InterSystems Logo InterSystems

Application Specialist (Revenue Cycle)

Artificial Intelligence • Big Data • Healthtech • Machine Learning • Software • Database • Analytics
Easy Apply
Hybrid
Bangkok, Phra Nakhon, Bangkok, THA
1800 Employees

Similar Companies Hiring

PartySlate Thumbnail
Software • Productivity • Marketing Tech • Hospitality • Events • Consumer Web
Chicago, IL
60 Employees
IDeaS Thumbnail
Software • Hospitality • Analytics
Bloomington, MN
660 Employees
Fora Travel Thumbnail
Travel • Software • Sales • Professional Services • On-Demand • Hospitality • Agency
New York, NY
130 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account