Manager, Program Management (Contract Management)

Description
Bring your IT career and talents to CDW, where you can have a greater impact, be inspired by our mission and excited about your career and future. A Fortune 200 leader, we're the driven professionals and technology experts companies turn to most to solve their IT challenges. This position includes direct responsibility for a large portfolio of contracts and management of a team of Contract Management professionals supporting our Education segment. Provides coaching and supervision to Contract Managers, Deputy Contract Managers, and the Contract Analysts that support the team; Role also provides general leadership and guidance to a broader team of Contract Management professionals. Key Areas of Responsibility
* Responsible for a portfolio of contracts which face customers and/or partners (e.g., Master Purchase Agreements, Subcontractor Agreements, Teaming Agreements, Referral Agreements, and others).
* Document and maintain regulatory and operational compliance for all contracts within portfolio
* Orchestrate contract launch activities, including marketing, training, and other items to ensure contract success from day 1.
* Work with all facets of CDW's operations to ensure all parties are apprised of and comply with CDW contracts.
* Provide guidance on CDW's large opportunities; make recommendations that minimize risk and maximize contract revenue and profitability.
* Foster an engaging professional environment where coworkers can grow and maximize contributions
* Draft and/or review completed drafts of new contractual material, proposals, amendments, revisions, sensitive correspondence, etc., throughout the contract life-cycle.
* Negotiate with the clients and suppliers to achieve best possible terms for CDW. Monitor delivery and other key elements of CDW performance and, if applicable partner performance, while coordinating with other CDW departments to ensure contract requirements are satisfied.
* Manage customer contract-related disputes resolution and coordinate with the CDW
* Legal department as necessary, to maintain customer satisfaction and bring prompt resolution.
* Manage Audit requests from customers, partners, and public entities.
* Make recommendations regarding the pursuit of new or discontinuance of existing contracts, including associated subcontracts and prime contracts.
* Lead and support department-wide initiatives and projects.
* Develop strong partner relationships and favorable pricing on long term strategic programs
* Validate accuracy of various contract reporting and maintain business controls around reporting process Qualifications Education and/or Experience Qualifications
* Bachelor's Degree
* Seven (7) years of relevant contract management experience in IT or comparable industry.
* Three (3) years experience managing direct reports Other Required Qualifications
* Highly effective communication skills (verbal and written)
* Strong problem solving and project management skills
* Strong analytical and reasoning skills
* Thorough understanding of contract processes, requirements and practices applicable to the specific sector supported
* Adept at mollifying tense situations
* Applies discretion when dealing with sensitive information/situations
* Ability to develop high quality contractual documents to solve for complex programming needs.
* Strong presentation skills
* Proficient in MS Excel, MS Word and Outlook
* Ability and willingness to travel up to 10% or as needed to other CDW locations, meetings and client sites Preferred Qualifications
* MBA or JD
* Greater than eight (8) years of relevant experience managing or negotiating contracts in IT or comparable industry
* Certified by a recognized contract management association
* Knowledge of CDW Business Systems
* Demonstrated leadership beyond role
* Experience managing with Public sector contracts Pay range: $111,000 - $154,200 depending on experience and skill set Annual bonus target of 10% subject to terms and conditions of plan Benefits overview: [https://cdw.benefit-info.com/](https://cdw.benefit-info.com/) Salary ranges may be subject to geographic differentials
Who we are:
CDW is a leading technology solutions provider to business, government, education and healthcare organizations across the globe. Our fingerprints can be found on technology in workplaces of more than 250,000 companies; from fresh-faced start-ups to international conglomerates. With the breadth of products and services we offer, there is no request too big or too small.
What you can expect from us: Culture, coworkers, careers.
CDW is not only the People Who Get IT but the People who get People. Our relationships are fueled by our deep expertise and grounded in the CDW Way. Our empowering leadership makes things happen and inspires their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together. At CDW, you'll work with people who inspire you. People with positive, success-driven attitudes who you will learn from and forge strong relationships with. Bring your best true self- and your best ideas- to CDW. Because diverse perspectives bring forth better problem solving- and better solutions for our customers on a rapidly evolving technology landscape.
Equal Opportunity Employer, including disability and protected veteran status
Benefits overview: [https://cdw.benefit-info.com/](https://cdw.benefit-info.com/)