Manager, Process QA

Posted Yesterday
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Shiga
Senior level
Food
The Role
As a Process QA Manager, you will oversee quality assurance in manufacturing and shipping processes, ensuring compliance with internal and external quality systems. You will implement internal audit programs, manage non-conforming materials, and lead customer complaint reviews while providing training and developing problem-solving tools for your team.
Summary Generated by Built In

Location(s):

Japan

City/Cities:

Shiga

Travel Required:

Relocation Provided:

Job Posting End Date:

December 30, 2024

Shift:

Job Description Summary:

Our vision is loved brands, done sustainably, for a better shared future. Our technical teams ensure we start with facts, based in science, to grow our business while reducing our sugar and be water balanced, improving water security and sourcing sustainably and ethically. We’re seeking an experienced professional with a Quality Assurance background to join our team as a QA Analyst II. You’ll collaborate with our R&D teams, concentrate plants and commercialization teams to ensure that all formulas are optimized to add value to the overall supply chain from the early stages of product development through the life cycle of the product.

What You’ll Do for Us

  • Ensure that Quality is built into the manufacturing and Shipping Process by providing direction and leadership on Validations of Equipment and Processes, Process Monitoring and Control, and Good Manufacturing Practices of the highest standard.
  • Lead compliance to Internal and External Quality Systems (KORE and ISO) to ensure that all requirements of The Coca-Cola Company are met.
  • Lead the implementation and execution of the Internal Audit program. Evaluate the resource requirements, organize training, and set direction for our Internal Auditor team.
  • Lead and Coordinate Corporate audits, to ensure that all required information is available in an accurate timely manner leading to the best possible assessment.
  • Ensure compliance with all relevant internal and external requirements on packaging and develop higher standards by working with other sites and supporting initiatives as part of the distributed work concept of CPS.
  • Ensure that all Procedures, SWI, Forms, are available throughout the plant via the ETQ Document Management System.
  • Lead and Develop Suitable Problem-Solving Tools to drive strong processes around Corrective and Preventive Actions. Provide Training and Expertise on same.
  • Lead and Develop the Non-Conforming Material Program to ensure the correct disposition and Management of non-conforming materials either on site or because of Customer Complaints.
  • Lead and Develop the Customer Complaints Review Process to enable the joint investigation, response and corrective action implementation for all Quality Customer Complaints.

Qualification & Requirements

  • Bachelor’s degree in Life/Health Science, Engineering, Chemistry, or related field is required, Master’s degree is preferred.
  • Must possess the ability to apply technical knowledge and establish credibility with highly technical audiences with the ability to break down or modify complex technical information as needed to communicate it orally or in writing to non-technical company audiences.
  • Minimum Experience: 5 years prior experience in a Quality Assurance or Production Environment. Supervisory/Management experience in a Food or Pharmaceutical Setting is required.
  • Must possess the ability to collaborate cross-functionally and coordinate efforts around process improvement, as well as the ability to analyze business processes and develop systems-based solutions that will improve current state.
  • Must possess the ability to communicate in the global network. Attend the global on-line network meeting and join on-site meetings held in other plants.

Preferred qualification

  • Qualified candidates will ideally have knowledge with the following systems: SAP, PICASSO.
  • Skill of Communication, Listening, Problem Solving, Technical Writing & Communications is preferred
  • English skills equivalent to a score of 650 on the TOEIC is preferred.

What We Can Do For You

  • Purpose Driven: Purpose driven approach that empowers our people to protect the environment and communities we serve while delivering safe & quality products.
  • Global Connections: Allows you to develop, enhance and maintain global connections that allow us to move faster and learn from others.
  • Community of Belonging: We’re an organization that believes our ability to continually grow and build the right atmosphere where people feel safe and empowered, lets you bring your best self to work.

Skills:

Communication, English Language, Microsoft Office, Problem Solving, Quality Assurance (QA), SAP Systems, Troubleshooting

Our Purpose and Growth Culture:

We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.

The Company
Alpharetta, GA
88,900 Employees
On-site Workplace
Year Founded: 1892

What We Do

The Coca-Cola Company (NYSE: KO) is a total beverage company, offering over 500 brands in more than 200 countries and territories.

In addition to the company’s Coca-Cola brands, our portfolio includes some of the world’s most valuable beverage brands, such as AdeS soy-based beverages, Ayataka green tea, Dasani waters, Del Valle juices and nectars, Fanta, Georgia coffee, Gold Peak teas and coffees, Honest Tea, innocent smoothies and juices, Minute Maid juices, Powerade sports drinks, Simply juices, smartwater, Sprite, vitaminwater and ZICO coconut water.

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