If you are looking to excel and make a difference, take a closer look at us…
If you are looking to excel and make a difference, take a closer look at us…
Job Responsibilities:
- Support core business team in identifying, verifying, analyzing, and implementing process improvement and process re-engineering opportunities to improve customer experience, efficiency and lower costs.
- Provide technical and analytical support for process improvement initiatives.
- Facilitate the design and implementation of new/improved customer journeys, process models and organizational structures.
- Train and guide resources in process improvement techniques.
- Assist in development of new process capabilities.
- Facilitate the review and update for business SOPs.
- Perform project management, analytics, and measure to ensure milestones are met and deliverables achieved.
- Coordinate with various teams to analyze project results and performance.
- Identify and manage resources to deliver effective solutions.
- Monitor daily operations to ensure due process, accuracy and accountability are followed
- Create a strong team by developing competent individuals in the banking operations team
- Perform special studies and projects to improve account opening and communication between business and channels, specifically branches.
- Ensure that the team works in accordance with the approved company operating policies, procedures, practices and methods.
Do you have what it takes? We are currently looking for talents who have:-
- Malaysian Citizen
- Candidate must possess at least a Degree in any field
- Candidates with experience in Banking, Insurance or Sales related fields are preferred
- Minimum 5 years experience in project management & banking operations experience
About Hong Leong Bank
We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.
We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.
Realise your full potential at Hong Leong Bank by applying now.
What We Do
Hong Leong Bank Berhad is one of the leading financial services organisations in Malaysia. With a heritage of more than 100 years, it provides comprehensive financial services covering consumer banking, business banking and trade finance, treasury, branch and transaction banking, wealth management, private banking and Islamic financial services. Its merger with EON Bank Group in 2011 has further embedded its position as a core banking franchise with an expanded distribution network of more than 300 branches across the country.
With a proven track record in value creation and a highly recognised brand, Hong Leong Bank has also been extending its footprint in the region, with branches in Singapore and Hong Kong and wholly owned subsidiaries in Vietnam and Cambodia. In China, the Bank has a 20% shareholding in Bank of Chengdu Co., Ltd., Sichuan and a consumer finance joint venture.
Hong Leong Bank is a subsidiary of Hong Leong Financial Group Berhad, the financial services arm of the Hong Leong Group. Apart from banking, Hong Leong Financial Group is involved in the provision of insurance and takaful, as well as investment banking, unit trust, fund management and stock broking services
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