Manager of People Ops and Talent Management

Location: Santa Monica (Onsite)

Talent Acquisition and Recruitment:

• Design and implement innovative strategies to attract and retain top talent.
• Oversee the full-cycle recruitment process, including job postings, sourcing, interviewing, and onboarding.
• Partner with hiring managers to ensure we hire the right people to drive business success.

Employee Relations and Engagement:

• Manage and improve new hire onboarding
• Promote a positive, inclusive workplace culture aligned with our values.
• Act as a trusted advisor for managers and employees, addressing concerns with fairness and consistency.
• Develop initiatives to boost employee satisfaction, engagement, and retention.

Performance Management:

• Manage the performance review process, including goal-setting and feedback delivery.
• Provide coaching and tools to managers for effective performance management and career development.

Learning and Development:

• Identify training needs and create programs to support employee growth.
• Coordinate engaging workshops and development opportunities to upskill our workforce.
• Continuously evaluate and improve training programs.

Compensation and Benefits:

• Oversee compensation and benefits programs to ensure market competitiveness.
• Lead regular reviews of salary structures and incentive programs.
• Provide guidance on salary negotiations and promotions.

HR Policies and Compliance:

• Develop and enforce HR policies that are compliant with legal requirements and reflect industry best practices.
• Ensure adherence to labor laws and conduct regular compliance audits.
• Ensure multi-state and international compliance for our geographically diverse workforce.

HR Systems and Analytics:

• Manage HR systems to ensure data accuracy and integrity.
• Leverage HR metrics to drive data-informed decisions and enhance processes.
• Present actionable insights to senior leadership.

HR Business Partnering:

• Collaborate with leaders to align HR initiatives with strategic objectives.
• Provide guidance on workforce planning, organizational development, and change management.
• Serve as a trusted advisor on all HR-related matters.

Special Projects:

• Lead and contribute to various strategic initiatives and projects as needed.

Qualifications

• Bachelor’s Degree in Human Resources, Business Administration, or a related field
• 5+ years of experience in HR Management or people operations roles
• Proven experience in leading HR teams, talent acquisition, employee relations, performance management, and HR compliance
• Strong knowledge of employment laws and regulations
• Excellent communication, interpersonal, and leadership skills
• Ability to build strong relationships and influence at all levels of the organization
• Proficiency in HRIS systems and Google Suite
• SHRM-CP, SHRM-SCP, PHR, or SPHR certification is a plus
• Start-up experience strongly preferred—we value team members who can navigate ambiguity, adapt quickly, and thrive in a fast-paced environment.

Competencies

• Leadership and Team Management
• Strategic thinking and planning
• Communication and Interpersonal Skills
• Talent Acquisition and Development
• Customer focus

Our Values: 

• Customer Obsessed
• Trust by Default
• Own the Outcome
• Growth Mindset
• Anything is Possible
• Practice Kindness

Our Benefits:

• Comprehensive medical, dental, and vision insurance
• Voluntary life, accident, hospital, & critical illness coverage; and access to HSA & FSA plans
• 401(k) plan
• Flexible PTO
• 11 paid holidays off
• Catered lunches and an office stocked with snacks