At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.
We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.
We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.
Our Values
If this sounds like you, you’ll fit right in.
Who You Are
You are interested in building scalable processes and leveraging data to inform them. You are a hands-on leader, who will think and act both strategically and tactically. You are an excellent communicator who can effectively explain complex ideas in simple terms. You are an enthusiastic individual with the ability to inspire and motivate others. You are excited to work on a new platform that is constantly evolving with little to no existing playbook.
You will be responsible for the coordination and management of the team handling daily payroll tax processing, and other operational tasks related to payroll tax administration including, filing and depositing tax liabilities. In addition, you will be responsible for coaching, mentoring and developing a team.What You Will Work On
- Help build and manage a team of Tax Operations Coordinators and Specialists
- Scale the Tax Operations team by increasing team efficiency and working cross-functionally with Customer Support, Product and Engineering.
- Partner with the Manager of Payroll Operations to ensure clean hand-offs and quick client resolution
- Own and manage the operational workflow for daily tax administration processing to include the PTS and Quarterly RTS upload and reconciliation process
- Own and manage the RTS interim process ensuring a smooth quarterend reconciliation
- Oversee quarterly and annual filing and remittance process at the Federal and State & Local levels, as well as the amendment process.
- Own and manage the creation, accuracy and distribution of forms W2 and 1099 for our customers
- Ensure that all tax deposits and filings are timely and accurate
- Accountable for swift resolution of tax notices and other client inquiries
- Facilitate team and individual goal setting, performance reviews, hiring, terminations and all other managerial tasks as required
- Comfortable working directly with clients using a CRM and being an escalation point for the Tax Operations team
- Identify pain points and remediate issues by creating processes and maintaining operational tools
- Communicate changes in procedures and other important updates across teams and to senior leadership
- Establish and ensure adherence to policies and SLAs
- Performs other related duties as assigned
Qualifications
- Minimum of 5 years hands on experience in Payroll Tax Administration
- Prior team lead or management experience required
- Prior Payroll Provider experience required; preferably in an early stage startup environment
- Extensive hands on Mastertax experience required
- Technologically savvy; experience with utilizing multiple systems and software programs
- Comfortable working in excel or google sheets to include, formulas, pivots, vlookups, if statements
- Flexible and calm under pressure with an ability to thrive in a changing and complex environment
- Work effectively within a team, yet have the ability to take initiative and work effectively on your own
The base wage range for this position based in our Tampa, FL Office is targeted 122,000 - $134,200 per year
Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location. Salary ranges for positions based in other locations may differ based on the cost of labor in that location.
For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit Total Rewards @ Justworks.
Diversity At Justworks
Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.
We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you're in need of a reasonable accommodation, please reach out to us at [email protected]. Your comfort and success matter to us, and we're here to ensure an inclusive experience.
Our DEIB Report and Our DEI Commitment
Top Skills
What the Team is Saying
What We Do
Justworks is a cloud-based software platform that takes the busyness out of growing a business and alleviates the unknown. We've combined a simple platform and exceptional 24/7 customer service to help entrepreneurs and businesses grow with confidence by giving them access to corporate-level benefits, automated payroll, HR tools, and compliance support— all in one place.
Why Work With Us
We're building a world in which starting, running, and joining a growing business is an accessible option for all. If you want to work in an entrepreneurial environment, build something meaningful, and have fun while doing it, join us.
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Justworks Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Hybrid roles are based in NYC, Mexico City, London, Tampa, or Toronto, and some roles are fully remote.
