Manager, Order to Cash

Posted 3 Days Ago
Be an Early Applicant
Willowbrook, CA
Senior level
Food
The Role
The Manager, Order to Cash oversees the entire Order to Cash life cycle, managing a team responsible for customer setup, invoicing, credit approval, collections, and cash applications. This role involves driving KPI achievements, continuous process improvements, and collaboration with multiple departments to resolve issues. The manager fosters a results-driven and inclusive environment, providing leadership, training, and performance assessments for team members while ensuring compliance with policies and internal controls.
Summary Generated by Built In

Employee Type:

Full time

Location:

WI Green Bay Willowbrook

Job Type:

Finance Credit & Collection

Job Posting Title:

Manager, Order to Cash

About Us: 

TreeHouse Foods (NYSE: THS) is a leading manufacturer of private label packaged foods and beverages, operating a network of more than two dozen production facilities and several corporate offices across the United States and Canada. At TreeHouse Foods, our commitment to excellence extends beyond our products and revolves around our people. We are investing in talent and creating a performance-based culture where employees can do their best work and develop their careers, directly impacting our mission to make high quality, affordable food for our customers, communities, and families. We hope you will consider joining the team and being part of our future.  

What You Gain: 

  • Leaders who are invested in supporting your accelerated career growth, plus paid training, tuition reimbursement and a robust educational platform – DevelopUwith more than 10,000 free courses to support you along the way. 

  • An inclusive working environment where you can build meaningful work relationships with a diverse group of professionals. Take advantage of opportunities to build on our team-oriented culture, such as joining one of our Employee Resource Groups. 

  • Competitive compensation and benefits program with no waiting periodyou’re eligible from your first day! 

  • 401(k) program with 5% employer match and 100% vesting as soon as you enroll. 

  • Comprehensive paid time off opportunities, including immediate access to four weeks of vacation, five sick days, parental leave and 11 company holidays (including two floating holidays). 

  • Enrollment in our wellness and employee assistance programs.  

Job Description:

About the Role: 

The Manager, Order to Cash is the functional expert in the Order to Cash life cycle. That life cycle begins with customer set up and credit approval followed by invoicing, trade promotion creation and accrual management, collection activity, application of incoming cash, deduction management, reserve management, and ends with GL reconciliation.  Working in a global business environment, this position will ensure appropriate KPI’s and SLAs are monitored and achieved consistently while supporting ongoing continuous process improvement and adhering to internal controls. As a leader in the Order to Cash (OTC) tower, this position includes gaining end to end knowledge of all Order to Cash (OTC) processes for cross functional support. Reports to Sr Manager, Order to Cash. 

You’ll add value to this role by performing various functions including, but not limited to:  

 

  • Manage the OTC Cash Application, Collection and Credit team by setting clear vision for the team, ensuring alignment with the OTC strategy. Assists with goal setting. 

  • Provides leadership that is proactive, inclusive, respectful and results driven. Partners with sales, finance, supply chain, global business services, cross-divisional business colleagues and other key partners to resolve issues, improve process efficiency, and establish policies.  

  • Partners with key global business services leaders to drive success in KPI’s and SLA’s by auditing work and focusing on continuous process improvement. 

  • Manages the performance and development of the global team members directly and indirectly with offshore team leadership. 

  • Be escalation point for team and drive complex issues to resolution. 

  • Provide ongoing recognition, feedback, and development, holding staff accountable for success. 

  • Perform employee performance assessments and provide feedback and guidance on developmental needs for team members. Assist team members to create robust development plans.  

  • Drives operational excellence and ensures full alignment within all TreeHouse Foods business, compliance, and audit requirements. Understand and enforce internal controls. 

  • Ensures OTC policies are clearly defined, in line with standards, are up to date, documented and adhered to. 

  • Provides approval in accordance with the documented delegation of authority. 

  • Responsible for development, measurement, and delivery of KPIs.  

  • Participates in month end close activities. 

  • All other assigned duties. 

 

Important Details: This is a role located out of our Green Bay, WI office. This will be a hybrid role with Tuesday – Thursday onsite and Monday and Friday remote.  

 

About You: 

You’ll fit right in if you have: 

  • Bachelor's degree in business administration, Finance or Accounting required 

  • Minimum of 5 years of experience leading a team required; leadership of a global team preferred 

  • Knowledge and/or experience with the order to cash life cycle preferred, this includes skills such as credit granting, deduction research and clearing, trade promotion agreement creation and accrual management, collections, cash application, or process Improvement 

  • Experience within the Consumer-Packaged Goods industry preferred 

  • Experience with SAP required 

  • Ability to excel in a fast-paced, dynamic work environment 

  • Results driven with a focus on high performance, and attention to detail 

  • Possess a process improvement mindset 

  • Excellent communication skills, written and oral, for effective interaction with all levels of the organization 

  • Cultural Acumen 

  • Ability to think logically, problem solve and build effective teams 

  • Strong MS Office skills (Excel, Word, PowerPoint, and Teams) 

 

 

Your TreeHouse Foods Career is Just a Click Away! 

Click on the “Apply” button or go directly to www.treehousefoods.com/careers to let us know you’re ready to join our team!  

Your TreeHouse Foods Career is Just a Click Away!

Click on the “Apply” button or go directly to www.treehousefoods.com/careers to let us know you’re ready to join our team!

At TreeHouse Foods, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work to help us “Engage and Delight – One Customer at a Time”. TreeHouse Foods is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should contact [email protected]

TreeHouse Use Only: #IND1

Top Skills

SAP
The Company
HQ: Oak Brook, IL
2,680 Employees
On-site Workplace
Year Founded: 2005

What We Do

Rooted in tradition and built with a strategic vision, TreeHouse Foods provides private label food and beverage offerings to retail grocery and food away from home customers across North America.

TreeHouse’s branches extend across multiple product categories providing custom solutions for most of the leading grocery retailers and foodservice operators in the United States and Canada. Our growing product portfolio includes: Baked Goods, Condiments, Snacks, Meals and Beverage

Customers partner with TreeHouse to receive the best service, quality, and value for their custom brands. Our integrity, operational excellence, and market insights have made for a great view up here at TreeHouse and we like what we see on the horizon.

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