Manager, Operations

Posted 2 Days Ago
Be an Early Applicant
Louisville, KY
Mid level
Real Estate
The Role
The Operations Manager provides operational support to the Account Leadership Team, manages onboarding and offboarding processes, oversees meetings, and collaborates on training programs.
Summary Generated by Built In

Job Title

Manager, Operations

Job Description Summary

Manager, Operations (People Ops Focus)

Job Description

Job Title

Manager, Operations (Employee Support Focus)

Job Description Summary

This position is responsible to provide operational support to the Account Leadership Team.

Job Description

Knowledge and Experience

  • Excellent organizational skills, ability to prioritize appropriately
  • Excellent communication skills and ability to convey clear insight and thought leadership
  • Strong interpersonal skills / ability to team with others to facilitate change
  • Ability to coordinate and independently manage multiple tasks efficiently
  • Ability to be Client facing and work with Senior Leaders on account
  • Strong time management and collaboration skills
  • Advanced proficiency in Microsoft Office Suite
  • Ability to ask the right questions without having extensive knowledge in a particular business area

Principal Responsibilities

  • Support Talent Acquisition for the account team.
  • Manage employee onboarding and offboarding. Responsible to refine onboarding and offboarding processes. Includes troubleshooting individual or programmatic issues.
  • Develop, distribute, and refine
  • Manage Monthly Manager’s Meeting routine, including developing and collecting content, running meeting, distributing notes.
  • Bring forward ideas and execute teambuilding activities.
  • In conjunction with HRBP and Account Leadership, develop/import, and implement training programs and activities.
  • Provide support for team meetings, summits, and routines.
  • Manage employee badging,
  • Performs other related duties as required or requested







Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative​ Action employer. All qualified applicants will receive consideration for employment without  regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email [email protected]. Please refer to the job title and job location when you contact us.

INCO: “Cushman & Wakefield”

Top Skills

Microsoft Office Suite
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The Company
HQ: Chicago, IL
53,000 Employees
On-site Workplace
Year Founded: 1917

What We Do

Cushman & Wakefield (NYSE: CWK) is a leading global real estate services firm that delivers exceptional value for real estate occupiers and owners. Cushman & Wakefield is among the largest real estate services firms with approximately 53,000 employees in 400 offices and 60 countries. In 2019, the firm had revenue of $8.8 billion across core services of property, facilities and project management, leasing, capital markets, valuation and other services.

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