Company Description
Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.
Job Description
To assume responsibility for the operations function in Bancassurance, in support of product development, systems enhancements and clients of the business. To effectively lead, guide and manage the new business, policy administration and customer service team; ensuring that tum-around times, quality and efficiency goals are met.
Qualifications
- B.Com / B.Admin, GA, CIMA or other relevant qualification minimum 3 years of relevant experience.
- Must have an additional qualification in Insurance. Minimum Certificate of Proficiency in Insurance.
Experience
- 3-5 years work experience in a managerial position.
- Extensive knowledge of both short- and long- term Insurance
- Effective communication and interpersonal skills to collaborate with internal stakeholders, address customer inquiries, and manage incidents.
- Strong competency in accounting and solid understanding of bank collection and payment processes and accounting flows.
- Dedicated and Client Focused with excellent communication skills.
- A good understanding of the entire Bank's full range of products.
- A good knowledge of the Bank's service principles.
- Proficiency in MS Office Suite.
Additional Information
Behavioral Competencies:
- Adopting Practical Approaches
- Articulating Information
- Challenging Ideas
- Convincing People
- Directing People
- Documenting Facts
- Embracing Change
- Empowering Individuals
- Generating Ideas
- Making Decisions
- Resolving Conflict
- Upholding Standards
What We Do
As a brand with a legacy of 161 years in Africa, we have a deep understanding and belief in the boundless opportunities that this continent presents. Our vision extends beyond mere geography; it encompasses a profound recognition of the potential for growth that resonates within our people, customers, entrepreneurs, and all who share our unwavering commitment and passion for investing in Africa. With a presence in 20 countries across sub-Saharan Africa, we have cultivated a diverse community of the most skilled, innovative, and creative minds in the industry. Our purpose is to drive Africa's growth, acting as a catalyst for inclusive and sustainable economic development in the regions we serve. We strive to improve the lives of our fellow Africans by conducting business in an ethical and responsible manner. As a trusted partner, we consistently set higher standards and aspire to become better with each endeavour. We are more than just a banking institution; we are a driving force behind Africa's growth. Join us on this transformative journey. Together, we have the collective power to propel Africa into the future, making tangible progress for all who proudly call Africa home.
