Manager - HR Technology Support

Your work days are brighter here.

At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

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About the Team

The Workday People & Purpose organization enables high performance for Workday by creating remarkable experiences for our employees, candidates, customers and communities we engage with through the people programs and services we deliver. As the company prepares to double in size over the next few years, we are transforming how we deliver services to our employees, focused on providing remarkable service and support experiences for all Workday employees.Our People Operations team is the backbone of how employees experience HR at Workday. You will be hiring / leading, a successful team within our overall HR function. This team provides 2nd tier support, reporting services, data management, and other operational support for Workday globally. You’ll be joining an outstanding organization, full of versatile and passionate HR professionals who are dedicated to ensuring a brighter workday for all!

About the Role

As Workday’s leader for our People Operations team you will:

• Drive continuous process improvement and data-driven decision making to continuously evolve and improve HR operations.
• Guide, develop, and mentor a team of highly capable operations analysts. Our operational analysts function as reporting focals, data quality stewards, process experts, and sophisticated problem solvers - all rolled into one.
• Partner with HR professionals, business leaders, and external vendors to support HR technology solutions for internal use at Workday.
• Collaborate with our IT and product teams to ensure we use Workday in the most innovative ways possible.
• Assist in testing and delivery of an ongoing portfolio of HR technology projects.
• Provide guidance to ensure new programs are built for operational support and scale.
   

About You

• HR Technology - Expert in root cause analysis, and operational support 
• An inspirational leader - You know how to recruit, motivate, develop, and retain top talent on your team. You cultivate an environment that encourages people to take thoughtful risks and do their best work.
• Driven - You are comfortable with ambiguity. You forge ahead and produce results even when things are in flux. You don’t settle for the status quo.
• A data storyteller - You’re passionate about data & reporting, and are excited by finding better ways to mine and visualize data to drive maximum business impact.
• Customer centric - You keep the employee experience at the forefront of everything you do. You’re able to navigate between the two worlds of user experience and operations.
• Flexible - You can easily jump between setting strategy and completing tactical work. You get hands on when needed.
• A builder - You know how to create brand new solutions from scratch.
• Inclusive - You recognize the power of diversity. You believe in a supportive and inclusive workplace, where everyone feels valued and included.
• Collaborative - You can lead numerous partners, pulling together the right people to deliver the optimal outcome. You get things done by working both with and through people. You don’t need to be someone’s direct manager to influence work.

Basic Qualifications

• Experience working as a HR operations professional, delivering technical end user support to employees, managers, and specialized user groups like Talent Acquisition.
• Experience working in a shared services function.
• Experience as a people manager of employees.
• Experience with delivering reporting and analytics to end users.
• Hands on experience with Workday HCM - including BP config, EIBs, Report Writer

Other Qualifications

• Experience in a high growth technology/software/product company.
• Experience with the ‘Design Thinking’ iterative process/methodology.
• Experience in management of technology changes.
• Workday Prism experience.
   

Our Approach to Flexible Work
 

With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!