Manager - Global Quality Assurance

Posted 2 Days Ago
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Louisville, KY
Senior level
Food
The Role
The Manager, Global Quality Assurance leads quality and food safety systems across manufacturing locations, ensuring compliance with regulatory standards. Responsibilities include driving continuous improvement, collaborating with teams on quality initiatives, coaching local QC teams, and managing QA programs. The role includes supporting regulatory inspections and audits, monitoring product compliance, and training QC personnel on QA policies.
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“At Brown-Forman, the role of a Manager, Global Quality Assurance is more than just ensuring product excellence—it’s about being a guardian of our legacy and a catalyst for innovation. You’ll have the opportunity to make a tangible impact by upholding the highest standards of quality in our world-renowned spirits, ensuring every bottle reflects our commitment to craftsmanship. “-Hiring Manager

Meaningful Work From Day One
The Manager, Global Quality Assurance at Brown-Forman ensures product excellence by leading quality and food safety systems across the global network of internal manufacturing, external manufacturing, warehouse and supplier locations. This role drives continuous improvement, works collaboratively and manages external relationships with business partners and site management to achieve quality and food safety objectives, coaches local QC teams, and manages all QA programs to meet GFSI, Brown-Forman, and regulatory standards.

What You Can Expect

  • Draws on best practices to guide improvement to policies and execution across geographies and broad network of sites

  • Cross-functional collaboration, partnerships and communication, promote quality awareness, food safety culture, and ownership across the value chain

  • Maintain high level of partnership and awareness to site initiatives, including NPD, process improvements, and site expansion, ensures operational plan is aligned with FS&Q objectives, influences design and implementation when necessary

  • Leads adherence to food safety and quality systems, including HACCP, GMPs, allergen control, and more

  • Assures internal manufacturing, external manufacturing and suppliers maintain certified quality and food safety programs

  • Acts as the facility’s FS&Q coach during regulatory inspections, customer audits, and third-party audits

  • Supports QC, Processing, Bottling, Warehouse and team at various manufacturing sites through coaching and hands-on teamwork, provides guidance on complex challenges and process improvement

  • Partners with Operations and SC&IT teams on quality-related matters at the manufacturing site, uses strong facilitation skills to drive issue investigations and consensus efficiently and effectively

  • Monitors and verifies activities to ensure all products meet food safety and quality standards.

  • Captures procedural deviations and implements interventions to maintain product safety and compliance.

  • Develops, aligns, and trains QC team members on Global Brown-Forman QA policies, processes, and procedures across the business.

  • Performs other duties as assigned.

  • Travels up to 15%.

What You Bring to the Table

  • Bachelor’s Degree in Food Science, Microbiology, Chemistry, Biology or similar scientific discipline

  • Minimum 7-10 years of experience in Quality related position, including 5+ years as a factory QC Manager, or technical role providing direct support to quality or operational function in food manufacturing or consumer goods industry.

  • Strong knowledge of food safety/HACCP, GMPS, allergen controls, sanitary design/controls, pest controls, food regulations, analytical and microbiological lab methods.

  • Demonstrated technical aptitude, investigation skills, and ability to conduct root cause analysis, implement corrective and preventative actions.

  • Experience with global food safety standards and regulations.

What Makes You Unique

  • MS or MBA preferred

  • PCQI and SQF (or similar Food Safety and Quality Systems) certifications

  • Multilingual skills preferred, especially Spanish and/or Portuguese

  • Strong organizational skills and attention to detail.

  • Demonstrated leadership abilities and a proactive approach to continuous improvement.

  • Ability to adapt to rapidly changing environments and manage multiple priorities.

  • Strong interpersonal and communication skills with the ability to influence and collaborate effectively.

Who We Are
We believe great people build great brands. And we know there is Nothing Better in the Market than a career at Brown-Forman. Being a part of Brown-Forman means you will grow both personally and professionally. You will have the opportunity to solve problems, seize opportunities, and generate bold ideas. You will belong to a place where teamwork matters and where you are encouraged to bring your best self to work.
Many Spirits, One Brown‑Forman- We believe that an inclusive culture, one that values the diversity and unique perspective of each individual, allows us each to bring our best self to work and leads to greater teamwork, creativity, and trust.
Cultivating a Caring Culture- We know that our strong culture is one of the many reasons people love working at Brown‑Forman. 
Nothing Better- At Brown‑Forman, we craft products known for bringing people together. Our employees have made us what we are today and are the reason for our success. Do not just take our word for it. Brown‑Forman is consistently recognized as a Great Place to Work® in countries around the world.

What We Offer
Total Rewards at Brown-Forman is designed to engage our people to ensure sustainable and profitable growth for generations to come. As a premium spirits company, we offer equitable pay structures for individual and company performance alongside a premium employee experience. We offer a range of premium benefits that reflect our company values and meet the needs of our diverse workforce.
 

Requisition Type:

Employee

Management Level:

Leader

Global Job Level:

L2

Number of Openings Available:

1

The Company
HQ: Louisville, KY
4,712 Employees
On-site Workplace
Year Founded: 1870

What We Do

For more than 150 years, Brown-Forman Corporation has enriched the experience of life by responsibly building fine quality beverage alcohol brands, including Jack Daniel's Tennessee Whiskey, Jack Daniel's Ready-to-Drinks, Jack Daniel's Tennessee Honey, Jack Daniel's Tennessee Fire, Jack Daniel's Tennessee Apple, Gentleman Jack, Jack Daniel's Single Barrel,
Woodford Reserve, Old Forester, Coopers’ Craft, The Glendronach, Benriach, Glenglassaugh, Slane, Herradura, el Jimador, New Mix, Korbel, Chambord, Fords Gin, Gin Mare, and Diplomático Rum. Brown-Forman’s brands are supported by approximately 5,700 employees globally and sold in more than 170 countries worldwide.

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