Manager, Employee Communications

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision.

Job Description

Your Career

If you have a passion for helping employees feel connected to a meaningful mission, fantastic leaders, industry-leading products, this is the role for you. In this role, you will partner closely with stakeholders from across the business to meticulously plan and execute communication and change management plans that help keep employees informed, engaged and excited! Some of the key programs you’ll be taking the lead on include our Environmental, Social, and Governance (ESG) communication efforts, and the closely relatedInclusion and Diversity (I&D) and Social Impact (corporate philanthropy and employee engagement) programs. In addition to these, you may work on global process updates, organization updates, and planning and executing the communication for large internal events and meetings across various corporate functions. You do not need to be a subject matter expert in these areas - having the underlying communication skill and ability to express ideas is what we are looking for. 

Your Impact

While no two days will look the same, the superpowers you bring to our team will be used non-stop! Here are some of the areas you’ll help shape, message, and create:

• Lead the implementation of the employee communications strategy for ESG,I&D, and Social Impact providing thought partnership to the CoE leads - This includes key messages, tactics, channels and measurement of these communications
• Plan, create and execute content moments in collaboration with our employer brand experts to bring the stories of our ESG, I&D and Social Impact efforts to future employees (through social content, careers website content and corporate website updates)
• Develop and maintain a content calendar for ESG, I&D, and Social Impact to ensure that internal communications are timely, relevant and aligned with key company events/milestones and external communications as needed
• Write and edit short and long-form highly visible content, including emails, talking points, articles and scripts, ensuring a consistent and compelling narrative that aligns to audience needs
• Lead the employee narrative for the Palo Alto Networks ESG,I&D and Social Impact strategy and efforts – including promotion of our cultural recognition moments, I&D learning programs, inclusive business practices, community impact and digital equity efforts, and assist with social crises response
• Partner with G&A functions on key initiatives - examples of this could include things like the rollout of our employee co-pilot (Panda AI!), announcements of new programs coming out of finance
• Create and deliver/manage employee communications content to be delivered through channels including but not limited to email, newsletters, intranet, digital signage, Slack and more that align to the overall employee communications strategy
• Be able to articulate change management plans and measure success of changes like employee adoption of new processes and tools, use of new programs, or new behaviors established - Bring our values to life across all communications you prepare
• Prepare metrics reports and show ROI on the communication channels you’re choosing to use
• Be active in identifying gaps and proposing pilots or solutions to fill them - we are an iterative team who love to pioneer new ways to connect with employees! 
• Stay informed about industry trends and best practices in internal communications 

Qualifications

Your Experience

• 8+ years of relevant experience in strategic communication planning, program communication management or change management
• Ability and passion for writing and editing with a human touch
• A thoughtful and detailed planner, you let no detail go unnoticed or unexplored when it comes to landing your key messages and winning the hearts and minds of employees
• Disruptive thinker - how can we do things differently, and have the skills to help influence others to try (we love trying!)
• Comfortable working with data and insights to help us continue to engage employees in meaningful ways 
• Familiarity with employee communication/marketing tools (LumApps, Slack, Workshop, employee advocacy, etc.)
• Comfort working on multiple initiatives with competing deadlines - and the ability to land each plan with precision and flawless execution
• You thrive on having the trust of your leader and high autonomy to deliver your best work
• Ability to fluidly navigate between strategy and execution (can develop high-level strategic plans and also produce crisp, clear communications)
• This role is based at our HQ office in Santa Clara

Additional Information

The Team

Our People team at Palo Alto Networks works throughout the organization to enable...you guessed it, people. We’re one team – driven to one mission statement. Each piece matters, and within the people team, you are focused on enabling our teams to resolve the world’s most challenging cybersecurity threats.

You will be part of a growing, passionate, and dynamic team with an opportunity to work on challenging and exciting projects – centered on what we believe is one of the most significant mission statements in the world.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $128000 - $207000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. 

Our Commitment
We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.